Title: Nairobi Serena Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Nairobi Serena Hotel Art Deco hotel connected to the convention centre in Nairobi with a full-service spa ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/0c7f247c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/0263eea5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/a86c3367.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (USD 40 per person)](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/e31f3cb9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/3d9aad1f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Uhuru Park, Nairobi Serena Hotel offers comfort and convenience with an 18-hole golf course, spa aromatherapy, international cuisine, swim-up bar, on-site shopping, free in-room WiFi, and exceptional service. VIP Access 9.4 Exceptional ## Popular amenities - - - Bar - Spa - Room service - Gym £115 includes taxes & fees 14 Dec - 15 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 19 - Nov 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 20 - Nov 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 18 of 18 rooms ![Miscellaneous](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/89f79a0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ![Miscellaneous](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/89f79a0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite - Sleeps 2 ![Interior](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/509fb042.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chale Presidential Suite - Sleeps 2 ### Executive Room - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/3692e83f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Air conditioning LCD TV Renovated in 2019 Separate bedroom Separate bath and shower Hairdryer - City view - Sleeps 2 - 1 King Bed ![Corner Suite | 1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/bd60109f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Air conditioning LCD TV Renovated in 2019 Separate bedroom Separate bath and shower Hairdryer - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/6c89e25d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds LCD TV Renovated in 2019 Separate bedroom Separate bath and shower - 280 sq ft - City view - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/d93fe30b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Deluxe Room 9.0 Wonderful 11 reviews ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds LCD TV Renovated in 2019 Separate bedroom Separate bath and shower - 280 sq ft - City view - Sleeps 3 - 1 Queen Bed ![Superior Room | 1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/9294d4ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Balcony Soundproofed Individually furnished Air conditioning LCD TV Renovated in 2019 Separate bedroom Separate bath and shower - 474 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Executive Suite | Living room | 21-inch LCD TV with satellite channels, TV, pay films](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/9d4e0516.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Soundproofed Individually furnished Air conditioning LCD TV Renovated in 2019 Separate bedroom Separate bath and shower Hairdryer - 549 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Business Suite | Living room | 21-inch LCD TV with satellite channels, TV, pay films](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/d7904de3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite ### Highlights Soundproofed Individually furnished Air conditioning LCD TV Renovated in 2019 Separate bedroom Separate bath and shower Hairdryer - 624 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### Premium Room - Sleeps 2 ![Bathroom | Separate bathtub and shower, designer toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/50984b19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ![Miscellaneous](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/89f79a0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Deluxe Room - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/c4e465cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/ee047abe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Suite - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/855ce2c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lamu Suite - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/b490bf53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 2 ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102575300/102575224/8fb72ac8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gem Forest Hotel Nairobi - MGallery Collection Gigiri - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 30 reviews £132 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-Gem-Forest-Hotel-Nairobi-Mgallery-Collection.h102575224.Hotel-Information?chkin=2025-11-22&chkout=2025-11-23&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=a81224b4-5f0f-470b-a0b1-29751b5f8cd4&top_cur=GBP) Ad ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/3000000/2060000/2051800/2051788/2a1e5a12.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tribe Hotel Gigiri - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 243 reviews £291 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Nairobi-Hotels-Tribe-Hotel.h2051788.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=a81224b4-5f0f-470b-a0b1-29751b5f8cd4&top_cur=GBP) Ad ![Junior Room, 1 Bedroom, City View | Premium bedding, down duvets, memory-foam beds, minibar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102190000/102188200/102188110/5a3d13da_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Nairobi Westlands - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 84 reviews £219 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-Jw-Marriott-Hotel-Nairobi.h102188110.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=a81224b4-5f0f-470b-a0b1-29751b5f8cd4&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/7000000/6480000/6470600/6470535/0175e74e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sankara Nairobi, Autograph Collection Highridge - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 312 reviews £164 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-Sankara-Nairobi.h6470535.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=a81224b4-5f0f-470b-a0b1-29751b5f8cd4&top_cur=GBP) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8410000/8403400/8403394/c2f01b85_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairview Hotel Kilimani - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 520 reviews £128 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Nairobi-Hotels-Fairview-Hotel.h8403394.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=a81224b4-5f0f-470b-a0b1-29751b5f8cd4&top_cur=GBP) Ad ![Front of property](https://images.trvl-media.com/lodging/10000000/9070000/9062000/9061993/16f38431.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### PrideInn Azure Hotel Nairobi Westlands Muthangari - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 382 reviews £93 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-PrideInn-Azure-Nairobi.h9061993.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=a81224b4-5f0f-470b-a0b1-29751b5f8cd4&top_cur=GBP) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/113000000/112700000/112696400/112696313/w1000h665x0y1-5331b33f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JKIA Boutique Inn Syokimau - Breakfast included - Parking included - Free WiFi - Restaurant 3.4 3 reviews £34 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-JKIA-Boutique-Inn.h112696313.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=a81224b4-5f0f-470b-a0b1-29751b5f8cd4&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12010000/12009800/12009760/880bc8e6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson Blu Hotel Nairobi Upper Hill Upper Hill - Pool - Hot tub - Parking included - Free WiFi 9.2 Wonderful 226 reviews £128 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-Radisson-Blu-Hotel-Nairobi-Upper-Hill.h12009760.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=a81224b4-5f0f-470b-a0b1-29751b5f8cd4&top_cur=GBP) Ad ![Sports bar](https://images.trvl-media.com/lodging/14000000/13310000/13300500/13300434/w3837h2558x3y3-4e68244e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Golden Tulip Westlands Nairobi Westlands - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 352 reviews £85 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Nairobi-Hotels-Golden-Tulip-Westlands-Nairobi.h13300434.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=a81224b4-5f0f-470b-a0b1-29751b5f8cd4&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/100000000/99230000/99221600/99221531/6de56d2c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency Nairobi Westlands Westlands - Pool - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 72 reviews £158 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Nairobi-Hotels-Hyatt-Regency-Nairobi-Westlands.h99221531.Hotel-Information?chkin=2025-12-20&chkout=2025-12-21&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=a81224b4-5f0f-470b-a0b1-29751b5f8cd4&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Nairobi-Serena-Hotel.h9864.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Nairobi-Serena-Hotel.h9864.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.28741%2C36.81414&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4ADF19zLiv1hyned3JQejkgNfQ4=) Kenyatta Avenue / Processional Way, Nairobi #### What's nearby - Central Park - 1 min walk - 0.1 miles - Uhuru Park - 2 min walk - 0.1 miles - University of Nairobi - 11 min walk - 0.6 miles - Kenyatta International Convention Centre - 13 min walk - 0.7 miles - Nairobi Hospital - 20 min walk - 1.1 miles #### Getting around - Syokimau Station - 24 min drive - Nairobi (NBO-Jomo Kenyatta Intl.) - 26 min drive #### Restaurants - ‪The Serena Nairobi Hotel - ‬1 min walk - ‪Mwendaz - ‬10 min walk - ‪Chinese Corner Prestige - ‬6 min walk - ‪Campia Ethiopian Restaurant (Rue 104 Restaurant) - ‬10 min walk - ‪Pointzero Coffee - ‬6 min walk ## About this property ### Nairobi Serena Hotel Family-friendly hotel remodelled in 2019 and located near Uhuru Park Located close to University of Nairobi and Nairobi Hospital, Nairobi Serena Hotel provides an adjacent golf course, a swim-up bar and a poolside bar. Tee up with amenities such as golf caddies at this hotel. Indulge in a body scrub, aromatherapy and a body treatment at the on-site spa. The on-site international cuisine restaurant, Cafe Magreb Restaurant, offers breakfast, brunch, lunch and dinner. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool and a children's pool, along with a swim-up bar - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Express check-in, babysitting (surcharge) and massage treatment rooms - Guest reviews give top marks for the helpful staff Room features All 199 individually furnished rooms offer comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes. Extra amenities include: - Designer toiletries, separate baths/showers and hairdryers - 21-inch LCD TVs with premium channels - Childcare services, coffee/tea makers and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/6000000/5820000/5814200/5814160/fb252a30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Rosa Kempinski Nairobi - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 563 reviews £178 includes taxes & fees 6 Dec - 7 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=5814160&PinnedHotelID=5814160&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/90000000/89930000/89920300/89920236/ace7edf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kwetu Nairobi, Curio Collection By Hilton Kitisuru - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 58 reviews £141 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=89920236&PinnedHotelID=89920236&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1400000/1395300/1395252/w2048h1853x0y3-b5e44b86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Sarova Stanley Nairobi Central - 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30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=12009760&PinnedHotelID=12009760&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/100000000/99230000/99221600/99221531/6de56d2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Nairobi Westlands Westlands - Pool - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 72 reviews £158 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=99221531&PinnedHotelID=99221531&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/11000000/10020000/10010700/10010671/180f7b14.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palacina The Residence & The Suites Kilimani - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 180 reviews £171 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=10010671&PinnedHotelID=10010671&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, rooftop bar](https://images.trvl-media.com/lodging/107000000/106210000/106208400/106208318/ec836668.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Nairobi Westlands Spring Valley - Pool - Spa - Pet-friendly - Parking included 9.8 Exceptional 93 reviews £126 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=106208318&PinnedHotelID=106208318&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/8200/8123/8b8a7668.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont The Norfolk Nairobi Central - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 197 reviews £157 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=8123&PinnedHotelID=8123&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Room, 1 Bedroom, City View | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/103000000/102190000/102188200/102188110/ea934704.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Nairobi Westlands - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 84 reviews £219 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=102188110&PinnedHotelID=102188110&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 40 for adults and USD 20 for children - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - A swim-up bar - Snack bar/deli ### Restaurants on site - Cafe Magreb Restaurant - H&S Pan-Asian Restaurant - The Aksum Bar - The Mandhari Restaurant - The Pool Terrace and Bar ### Things to do - 18-hole adjacent golf course - Children's pool - Full-service spa - Golf caddies - Gym - Mini golf - Outdoor pool - Piano - Playground - Sauna - Shopping - Steam room ### Family friendly - Children's pool - In-room babysitting - Laundry facilities - Mini golf - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 4,844 square feet of conference space - 8 meeting rooms - Business centre ### Outdoors - Garden - In a national park - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Facials - Hot tub - In-room massages - Sauna - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lever door handles - Lift - Wheelchair accessible (may have limitations) ### More - 3 buildings - 7 floors - Art Deco architecture - Banquet hall - Built in 1962 - Designated smoking areas - Renovated entire property - September 2019 ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 21-inch LCD TV with premium cable/satellite channels - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Desk - Free daily newspapers - Individual furnishings - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; check-in end time: midnight Early check-in subject to availability An early check-in fee will be charged Contactless check-in and check-out are available Late check-in fee: 75-per cent of room rate for check-in between 6:00 PM and midnight Express check-in available ### Check-out Check-out before 10 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk, smart lock ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 50.0 per day. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately USD 40 for adults and from USD 20 for children - Airport shuttle fee: USD 40 per person (one-way) - Airport shuttle fee per child: USD 40 (one-way) - Early check-in is available for a fee (subject to availability) - Late check-in fee: 75 per cent of room rate for check-in between 6:00 PM and midnight - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 50.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 7997 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Hotel Nairobi Serena Hotel Serena Nairobi Nairobi Hotel Serena Nairobi Serena Nairobi Serena Hotel Serena Hotel Serena Hotel Nairobi Serena Nairobi Serena Nairobi Hotel Nairobi Serena Hotel Hotel Nairobi Serena Hotel Nairobi Nairobi Serena Hotel Hotel Nairobi ## Frequently asked questions ### Does Nairobi Serena Hotel have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Nairobi Serena Hotel? > As of 19 Nov 2025, prices found for a 1-night stay for 2 adults at Nairobi Serena Hotel on 14 Dec 2025 start from £115.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Nairobi-Hotels-Nairobi-Serena-Hotel.h9864.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Nairobi Serena Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Nairobi Serena Hotel? > Self-parking is free at this property. ### What time is check-in at Nairobi Serena Hotel? > Check-in start time: noon; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 PM to midnight for a fee of 75%. ### What time is check-out at Nairobi Serena Hotel? > Checkout is at 10 AM. Late checkout is available for a fee (subject to availability). ### Does Nairobi Serena Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 40 per person applies. ### Where is Nairobi Serena Hotel located? > This family-friendly Nairobi hotel is located near the airport, within a 15-minute walk of Uhuru Park and University of Nairobi. Nairobi Hospital and The Aga Khan University Hospital are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Nairobi Serena Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Location ### 9.4 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 218 8 - Good 64 6 - Okay 15 4 - Poor 5 2 - Terrible 3 ### 10/10 Excellent #### Richard 20 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch. ##### Richard Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Endia 5 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, great food and helpful staff. ##### Endia Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Melinda Wenner 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff! ##### Melinda Wenner Stayed 1 night in Sep 2025 ### 8/10 Good #### Fatima Toluwalase 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a short stay here but great experience overall. ##### Fatima Toluwalase Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Larry 9 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities the pool area was fantastic. Rest of hotel and rooms were nice, but pool great. ##### Larry Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Guillaume Valery 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was perfect during my 1week stay ##### Guillaume Valery Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Alireza 10 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent customer service, prime location and fantastic amenities. ##### Alireza Stayed 1 night in Jul 2025 ### 10/10 Excellent #### t.c. 1 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great service from the welcome team and throughout the stay. I wish I could give 10 stars instead of 5. ##### t.c. Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Johanna 25 May 2025 Liked: Cleanliness, property conditions & facilities Exceptional hotel, true to the quality and service of all the Serena Hotels. What a joy to stay in this hotel with its beautiful pool, gardens and restaurants. The service is always perfection. ##### Johanna Stayed 1 night in May 2025 ### 10/10 Excellent #### Salimah 13 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property, staff and food! ##### Salimah Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Endia 6 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult. ##### Endia Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Rita 16 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips. ![](https://a.travel-assets.com/ugc/hotel-reviews/d251292b-f192-4702-82fa-878f4e40d73b-1750084722480.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rita Stayed 2 nights in May 2025 ### 10/10 Excellent #### Joshua 15 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Executive place to stay My partner and I were extremely well received and received excellent service. We felt very comfortable. ##### Joshua Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Anush 31 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place to stay It was a very good hotel with excellent pool and restaurant ##### Anush Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Jay 15 Apr 2024 Liked: Staff & service, property conditions & facilities Very nice hotel ##### Jay Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Josh 4 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First class hotel in every respect. ##### Josh Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Ryan 20 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worth a repeat stay! Very friendly and supportive staff, clean and comfortable room. ##### Ryan Stayed 3 nights in May 2023 ### 10/10 Excellent #### Andrew 24 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay Superb hotel with extremely friendly and helpful staff. I had four nights here and loved every minute. ##### Andrew Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Farah 10 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A gorgeous, comfortable, perfectly situated hotel. Wonderful and friendly staff with amazing service. Restaurants on-site if you don’t feel like heading out but easy to get other restaurants if you do. The staff made sure we were well taken care of. Loved staying here and would absolutely stay again. Highly recommend. Five stars. ##### Farah Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Alan 6 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are super friendly and very helpful Property is beautiful ##### Alan Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Levis 13 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its location right next to the city center makes it ideal CenterPoint for travelers with multiple destinations. ##### Levis Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Chris 6 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Traditional African Hotel Fantastic hotel with amazing friendly staff. Good location. ![](https://a.travel-assets.com/ugc/hotel-reviews/7C8739A3328665BF45BA22FCBD81DC6EE79A58181701875476481.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chris Stayed 7 nights in Nov 2023 ### 10/10 Excellent #### Josh 10 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was able to add a day room booking when we were returning from our safari, rather than spending 8 hours in the airport. The hotel staff was so accommodating to make sure we had everything we wanted even for our short stay. ##### Josh Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Marivic Rabe 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future. ##### Marivic Rabe Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Valentina 27 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It very nice property! ##### Valentina Stayed 2 nights in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Emory Hotel Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-The-Emory-Hotel.h27480595.Hotel-Information) > > [Crowne Plaza Nairobi Airport by IHG](https://www.expedia.co.uk/Nairobi-Hotels-Crowne-Plaza-Nairobi-Airport.h17595186.Hotel-Information) > > [The Eliott Hotel](https://www.expedia.co.uk/Gibraltar-Hotels-The-Eliott-Hotel.h526134.Hotel-Information) > > [Best Western Premier Westlands](https://www.expedia.co.uk/Nairobi-Hotels-Best-Western-Plus-Westlands.h44377567.Hotel-Information) > > [Cheap Hotels in Ealing](https://www.expedia.co.uk/Ealing-London-Hotels-Budget-Hotels.0-n179537-0-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Mövenpick Hotel & Residences Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-Movenpick-Hotel-Residences-Nairobi.h22473160.Hotel-Information) > > [Tamarind Tree Hotel](https://www.expedia.co.uk/Nairobi-Hotels-Tamarind-Tree-Hotel.h20610178.Hotel-Information) > > [EXCESS VENICE Boutique Hotel & Private Spa - Adults Only](https://www.expedia.co.uk/Venice-Hotels-EXCESS-VENICE-Boutique-Hotel-Private-Spa.h1703221.Hotel-Information) > > [Hotels near Dunwich Heath and Beach](https://www.expedia.co.uk/Dunwich-Heath-And-Beach-Hotels.0-l6094555-0.Travel-Guide-Filter-Hotels) > > [Ole Sereni](https://www.expedia.co.uk/Nairobi-Hotels-254-Ole-Sereni.h3167406.Hotel-Information) > > [Moxy NYC Times Square](https://www.expedia.co.uk/New-York-Hotels-Moxy-NYC-Times-Square.h17924434.Hotel-Information) > > [Radisson Blu Hotel Nairobi Upper Hill](https://www.expedia.co.uk/Nairobi-Hotels-Radisson-Blu-Hotel-Nairobi-Upper-Hill.h12009760.Hotel-Information) > > [Beach Resorts & Hotels in Italy](https://www.expedia.co.uk/Destinations-In-Italy-Beach-Hotels.0-0-d86-tBeachHotels.Hotel-Filter-Destinations) > > [Four Points By Sheraton Nairobi Airport](https://www.expedia.co.uk/Nairobi-Hotels-Four-Points-By-Sheraton-Nairobi-Airport.h20852699.Hotel-Information) > > [Lotos Inn & Suites, Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-Lotos-Inn-Suites.h14854743.Hotel-Information) > > [ibis Styles Nairobi Westlands](https://www.expedia.co.uk/Nairobi-Hotels-Ibis-Styles-Nairobi-Westlands.h20019201.Hotel-Information) > > [Hotels in Mallorca Island](https://www.expedia.co.uk/Mallorca-Island-Hotels.d602317.Travel-Guide-Hotels) > > [Sankara Nairobi, Autograph Collection](https://www.expedia.co.uk/Nairobi-Hotels-Sankara-Nairobi.h6470535.Hotel-Information) > > [Aero Club of East Africa](https://www.expedia.co.uk/Nairobi-Hotels-Aero-Club-Of-East-Africa.h34979521.Hotel-Information) > > [Reef Oasis Blue Bay Resort](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Reef-Oasis-Blue-Bay-Resort.h1562898.Hotel-Information) > > [Hilton Garden Inn Nairobi Airport](https://www.expedia.co.uk/Nairobi-Hotels-Hilton-Garden-Inn-Nairobi-Airport.h19663206.Hotel-Information) > > [Hotels with Connecting Rooms in Sorrento](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-With-Connecting-Rooms.0-0-d9716-thotelwithconnectingrooms.Travel-Guide-Filter-Hotels) > > [Number 11 St Julian's Malta - Handwritten Collection](https://www.expedia.co.uk/St-Julians-Hotels-Number-11-Urban-Hotel.h38232154.Hotel-Information) > > [The Boma Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-The-Boma-Nairobi.h5366015.Hotel-Information) > > [Park Inn by Radisson Nairobi Westlands](https://www.expedia.co.uk/Nairobi-Hotels-Park-Inn-By-Radisson-Nairobi-Westlands.h17924777.Hotel-Information) > > [Eka Hotel Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-Eka-Hotel-Nairobi.h5197520.Hotel-Information) ### Flights > [Flights from Crumlin (BFS) to Dalaman (DLM)](https://www.expedia.co.uk/lp/flights/bfs/dlm/belfast-to-dalaman) > > [Flights from New York (JFK) to Rochester (ROC)](https://www.expedia.co.uk/lp/flights/jfk/roc/new-york-to-rochester) ### Cars > [Car hire in San Francisco](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-San-Francisco-Intl.d5195347.Car-Hire-Guide) ### Packages > [Alexandria Holidays](https://www.expedia.co.uk/Alexandria.d6140150.Holidays-City-Breaks)