Title: Nairobi Serena Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Nairobi Serena Hotel Art Deco hotel connected to the convention centre in Nairobi with a full-service spa ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/0c7f247c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/37a96a45-fbbb-4592-9b1a-8693fd3986bd-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Interior detail](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/a86c3367.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/0263eea5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (USD 40 per person)](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/e31f3cb9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Uhuru Park, Nairobi Serena Hotel offers comfort and convenience with an 18-hole golf course, spa aromatherapy, international cuisine, swim-up bar, on-site shopping, free in-room WiFi, and exceptional service. VIP Access 9.4 Exceptional ## Popular amenities - - - Bar - Spa - Room service - Gym £122 includes taxes & fees 1 Dec - 2 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9864&PinnedHotelID=9864&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 18 of 18 rooms ![Miscellaneous](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/89f79a0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ![Miscellaneous](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/89f79a0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite - Sleeps 2 ![Interior](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/509fb042.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chale Presidential Suite - Sleeps 2 ### Executive Room - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/3692e83f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Air conditioning LCD TV Renovated in 2019 Separate bedroom Designer toiletries Hairdryer - City view - Sleeps 2 - 1 King Bed ![Corner Suite | 1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/bd60109f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Air conditioning LCD TV Renovated in 2019 Separate bedroom Designer toiletries Hairdryer - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/6c89e25d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds LCD TV Renovated in 2019 Separate bedroom Designer toiletries - 280 sq ft - City view - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/d93fe30b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Deluxe Room 9.0 Wonderful 11 reviews ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds LCD TV Renovated in 2019 Separate bedroom Designer toiletries - 280 sq ft - City view - Sleeps 3 - 1 Queen Bed ![Superior Room | 1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/9294d4ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Balcony Soundproofed Individually furnished Air conditioning LCD TV Renovated in 2019 Separate bedroom Designer toiletries - 474 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Executive Suite | Living room | 21-inch LCD TV with satellite channels, TV, pay films](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/9d4e0516.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Soundproofed Individually furnished Air conditioning LCD TV Renovated in 2019 Separate bedroom Designer toiletries Hairdryer - 549 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Business Suite | Living room | 21-inch LCD TV with satellite channels, TV, pay films](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/d7904de3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite ### Highlights Soundproofed Individually furnished Air conditioning LCD TV Renovated in 2019 Separate bedroom Designer toiletries Hairdryer - 624 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### Premium Room - Sleeps 2 ![Bathroom | Separate bathtub and shower, designer toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/50984b19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ![Miscellaneous](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/89f79a0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Deluxe Room - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/c4e465cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/ee047abe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Suite - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/855ce2c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lamu Suite - Sleeps 2 ![1 bedroom, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/10000/9900/9864/b490bf53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 2 ## You may also like Ad ![Junior Room, 1 Bedroom, City View | Premium bedding, down duvets, memory-foam beds, minibar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102190000/102188200/102188110/5a3d13da_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Nairobi Westlands - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 83 reviews £206 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-Jw-Marriott-Hotel-Nairobi.h102188110.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=ec3a11ae-6b1c-4071-85c5-58d7f93596a5&top_cur=GBP) Ad ![Executive Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102210000/102209800/102209763/e76a6801_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pullman Nairobi Upper Hill Upper Hill - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 16 reviews £129 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-Pullman-Nairobi-Upper-Hill.h102209763.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=ec3a11ae-6b1c-4071-85c5-58d7f93596a5&top_cur=GBP) Ad ![Minibar, in-room safe, desk, soundproofing](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3510000/3507600/3507522/f10046e0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mercure Nairobi Upper Hill Upper Hill - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 178 reviews £114 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-Crowne-Plaza-Hotel-Nairobi.h3507522.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=ec3a11ae-6b1c-4071-85c5-58d7f93596a5&top_cur=GBP) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12250000/12249300/12249297/bd299bb8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Weston Hotel Lang'ata - Pool - Spa - Kids pool - Parking included 8.6 Excellent 123 reviews [](https://www.expedia.co.uk/Nairobi-Hotels-Weston-Hotel.h12249297.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=ec3a11ae-6b1c-4071-85c5-58d7f93596a5&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/15000000/14770000/14764000/14763916/9d958dde.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Oakwood Hotel Nairobi Central - Free WiFi - Restaurant - Parking available - Bar 6.6 15 reviews £65 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-Oakwood-Hotel.h14763916.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=ec3a11ae-6b1c-4071-85c5-58d7f93596a5&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/12000000/11100000/11092000/11091999/acdc1c14.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sportsview Hotel Kasarani Kasarani - Pool - Spa - Kids pool - Free WiFi 7.6 Good 32 reviews £62 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-Sportsview-Hotel-Kasarani.h11091999.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=ec3a11ae-6b1c-4071-85c5-58d7f93596a5&top_cur=GBP) Ad ![Lunch and dinner served](https://images.trvl-media.com/lodging/11000000/10130000/10122500/10122453/b14d2f6e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Heri Heights Hotel Apartments, SureStay Collection by BW Kilimani - Pool - Breakfast included - Parking included - Free WiFi 8.2 Very good 49 reviews £63 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Nairobi-Hotels-Heri-Heights-Serviced-Apartments.h10122453.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=ec3a11ae-6b1c-4071-85c5-58d7f93596a5&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Nairobi-Serena-Hotel.h9864.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-Nairobi-Serena-Hotel.h9864.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.28741%2C36.81414&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4ADF19zLiv1hyned3JQejkgNfQ4=) Kenyatta Avenue / Processional Way, Nairobi #### What's nearby - Uhuru Park - 2 min walk - 0.1 miles - University of Nairobi - 12 min walk - 0.6 miles - Kenyatta International Convention Centre - 13 min walk - 0.7 miles - Nairobi Hospital - 20 min walk - 1.1 miles - The Aga Khan University Hospital - 5 min drive - 2.5 miles #### Getting around - Syokimau Station - 24 min drive - Nairobi (NBO-Jomo Kenyatta Intl.) - 26 min drive #### Restaurants - ‪The Serena Nairobi Hotel - ‬1 min walk - ‪Mwendaz - ‬10 min walk - ‪Chinese Corner Prestige - ‬6 min walk - ‪Campia Ethiopian Restaurant (Rue 104 Restaurant) - ‬10 min walk - ‪Hillside Grill - ‬12 min walk ## About this property ### Nairobi Serena Hotel Family-friendly hotel remodelled in 2019 and located near Uhuru Park Located close to University of Nairobi and Nairobi Hospital, Nairobi Serena Hotel provides an adjacent golf course, a swim-up bar and a poolside bar. Tee up with amenities such as golf caddies at this hotel. Indulge in a facial, a body treatment and a massage at the on-site spa. The on-site international cuisine restaurant, Cafe Magreb Restaurant, offers breakfast, brunch, lunch and dinner. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool and a children's pool, along with a swim-up bar - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Express check-in, babysitting (surcharge) and laundry services - Guest reviews give top marks for the helpful staff Room features All 199 individually furnished rooms offer comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes. Extra amenities include: - Designer toiletries, separate baths/showers and hairdryers - 21-inch LCD TVs with premium channels - Childcare services, coffee/tea makers and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/6000000/5820000/5814200/5814160/fb252a30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Rosa Kempinski Nairobi - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 561 reviews £182 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=5814160&PinnedHotelID=5814160&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/90000000/89930000/89920300/89920236/ace7edf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kwetu Nairobi, Curio Collection By Hilton Kitisuru - Pool - Parking included - Free WiFi - Restaurant 9.6 Exceptional 53 reviews £126 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=89920236&PinnedHotelID=89920236&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/40000000/39490000/39484300/39484258/8c3ebef3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel & Residence, Nairobi Arboretum Kilimani - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 251 reviews £149 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=39484258&PinnedHotelID=39484258&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/100000000/99230000/99221600/99221531/6de56d2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Nairobi Westlands Westlands - Pool - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 70 reviews £131 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=99221531&PinnedHotelID=99221531&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/13000000/12010000/12009800/12009760/w3837h2555x3y4-f9a6f6b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel Nairobi Upper Hill Upper Hill - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 221 reviews £113 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=12009760&PinnedHotelID=12009760&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1400000/1395300/1395252/w2048h1853x0y3-b5e44b86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Sarova Stanley Nairobi Central - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 765 reviews £106 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1395252&PinnedHotelID=1395252&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/11000000/10020000/10010700/10010671/180f7b14.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palacina The Residence & The Suites Kilimani - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 179 reviews £174 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=10010671&PinnedHotelID=10010671&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/8200/8123/8b8a7668.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont The Norfolk Nairobi Central - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 196 reviews £157 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=8123&PinnedHotelID=8123&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Room, 1 Bedroom, City View | Premium bedding, down duvets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/103000000/102190000/102188200/102188110/ea934704.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Nairobi Westlands - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 83 reviews £206 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=102188110&PinnedHotelID=102188110&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, rooftop bar](https://images.trvl-media.com/lodging/107000000/106210000/106208400/106208318/ec836668.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Nairobi Westlands Spring Valley - Pool - Spa - Pet-friendly - Parking included 9.8 Exceptional 91 reviews £125 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=106208318&PinnedHotelID=106208318&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 40 for adults and USD 20 for children - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - A swim-up bar - Snack bar/deli ### Restaurants on site - Cafe Magreb Restaurant - H&S Pan-Asian Restaurant - The Aksum Bar - The Mandhari Restaurant - The Pool Terrace and Bar ### Things to do - 18-hole adjacent golf course - Children's pool - Full-service spa - Golf caddies - Gym - Mini golf - Outdoor pool - Piano - Playground - Sauna - Shopping - Steam room ### Family friendly - Children's pool - In-room babysitting - Laundry facilities - Mini golf - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 4,844 square feet of conference space - 8 meeting rooms - Business centre ### Outdoors - Garden - In a national park - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Facials - Hot tub - In-room massages - Sauna - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lever door handles - Lift - Wheelchair accessible (may have limitations) ### More - 3 buildings - 7 floors - Art Deco architecture - Banquet hall - Built in 1962 - Designated smoking areas - Renovated entire property - September 2019 ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 21-inch LCD TV with premium cable/satellite channels - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Desk - Free daily newspapers - Individual furnishings - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; check-in end time: midnight Early check-in subject to availability An early check-in fee will be charged Contactless check-in and check-out are available Late check-in fee: 75-per cent of room rate for check-in between 6:00 PM and midnight Express check-in available ### Check-out Check-out before 10 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk, smart lock ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 50.0 per day. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately USD 40 for adults and from USD 20 for children - Airport shuttle fee: USD 40 per person (one-way) - Airport shuttle fee per child: USD 40 (one-way) - Early check-in is available for a fee (subject to availability) - Late check-in fee: 75 per cent of room rate for check-in between 6:00 PM and midnight - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 50.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 7997 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Hotel Nairobi Serena Hotel Serena Nairobi Nairobi Hotel Serena Nairobi Serena Nairobi Serena Hotel Serena Hotel Serena Hotel Nairobi Serena Nairobi Serena Nairobi Hotel Nairobi Serena Hotel Hotel Nairobi Serena Hotel Nairobi Nairobi Serena Hotel Hotel Nairobi ## Frequently asked questions ### Does Nairobi Serena Hotel have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Nairobi Serena Hotel? > As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Nairobi Serena Hotel on 1 Dec 2025 start from £122.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Nairobi-Hotels-Nairobi-Serena-Hotel.h9864.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Nairobi Serena Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Nairobi Serena Hotel? > Self-parking is free at this property. ### What time is check-in at Nairobi Serena Hotel? > Check-in start time: noon; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 PM to midnight for a fee of 75%. ### What time is check-out at Nairobi Serena Hotel? > Checkout is at 10 AM. Late checkout is available for a fee (subject to availability). ### Does Nairobi Serena Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 40 per person applies. ### Where is Nairobi Serena Hotel located? > This family-friendly Nairobi hotel is located near the airport, within a 15-minute walk of Uhuru Park and University of Nairobi. Nairobi Hospital and The Aga Khan University Hospital are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Nairobi Serena Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Location ### 9.4 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 216 8 - Good 64 6 - Okay 15 4 - Poor 5 2 - Terrible 3 ### 10/10 Excellent #### Melinda Wenner 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff! ##### Melinda Wenner Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Endia 6 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult. ##### Endia Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Salimah 13 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property, staff and food! ##### Salimah Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Marivic Rabe 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future. ##### Marivic Rabe Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Andrew 24 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay Superb hotel with extremely friendly and helpful staff. I had four nights here and loved every minute. ##### Andrew Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Alan 6 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are super friendly and very helpful Property is beautiful ##### Alan Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Hyunsik 2 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love to come back to this property again. ##### Hyunsik Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### mary kay 8 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everyone was was very courteous and helpful, the property is clean, spacious and inviting. ##### mary kay Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Veronica 3 Mar 2024 Everyone was so pleasant & accommodating. The property is gorgeous! I highly recommend! ##### Veronica Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Verified traveller 13 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a short stay in and out of a trip to Maasai Mara but provided a great opportunity to refresh and relax before and after a long flight in and out of Kenya. ##### Verified traveller Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Alan 13 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff ##### Alan Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Christoph 30 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I was sceptic since the pictures online hinted it was an older property, which is is but the Hotel is very well maintained, the staff very friendly and helpful! The gym and pool is great the whole pool area has a very nice ambient vibe to it and the restaurant food was very tasteful! Highly recommend this Hotel ##### Christoph Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Ssebina 13 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stay in for one night but it was worth it. The staff was amazing with a smiling faces and nice costumer care. I highly recommend it….. ##### Ssebina Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Jayne 11 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely property, excellent art, and design of the building and common areas. Loved the bar and the band. Fabulous pool! This felt like a classic Nairobi style hotel rather than a boring modern western hotel. Stayed for 5 nights and it was truejy a memorable hotel! Hope to stay again. ##### Jayne Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Maria Montserrat 19 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great breakfast,, variety but needs a new pastry chef. pastries are dry and tasteless ##### Maria Montserrat Stayed 3 nights in Mar 2024 ### 8/10 Good #### Pritha 14 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my second visit to Nairobi Serena Hotel in less than a year. It is conveniently located, has a good selection of hot and cold options for breakfast and the room is well equipped. Our only quibble was when we tried to order room service after checking-in to the hotel late in the evening, a number of items on the menu was not available. ##### Pritha Stayed 2 nights in May 2024 ### 10/10 Excellent #### Bryan 27 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Serena Hotel 🏨 Nairobi was extraordinary their services and staff were impeccable coming highly favoured and recommended Special thanks to The front desk staff those young ladies were the sweetest! Extra special thanks to Miriam Shiru Restaurant reception helping me to celebrate my 53rd Birthday it will be super memorable it felt like the nation itself was celebrating with me. See you soon cheers and well wishes to everyone ##### Bryan Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Richard 20 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch. ##### Richard Stayed 1 night in Aug 2025 ### 10/10 Excellent #### chris 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The wine was outrageously over priced $18 US for and inch of wine ##### chris Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Larry 9 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities the pool area was fantastic. Rest of hotel and rooms were nice, but pool great. ##### Larry Stayed 1 night in Jun 2025 ### 10/10 Excellent #### t.c. 1 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great service from the welcome team and throughout the stay. I wish I could give 10 stars instead of 5. ##### t.c. Stayed 1 night in Jul 2025 ### 8/10 Good #### Fatima Toluwalase 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a short stay here but great experience overall. ##### Fatima Toluwalase Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Guillaume Valery 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was perfect during my 1week stay ##### Guillaume Valery Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Alireza 10 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent customer service, prime location and fantastic amenities. ##### Alireza Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Endia 5 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, great food and helpful staff. ##### Endia Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Emory Hotel Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-The-Emory-Hotel.h27480595.Hotel-Information) > > [Crowne Plaza Nairobi Airport by IHG](https://www.expedia.co.uk/Nairobi-Hotels-Crowne-Plaza-Nairobi-Airport.h17595186.Hotel-Information) > > [The Eliott Hotel](https://www.expedia.co.uk/Gibraltar-Hotels-The-Eliott-Hotel.h526134.Hotel-Information) > > [Best Western Premier Westlands](https://www.expedia.co.uk/Nairobi-Hotels-Best-Western-Plus-Westlands.h44377567.Hotel-Information) > > [Cheap Hotels in Ealing](https://www.expedia.co.uk/Ealing-London-Hotels-Budget-Hotels.0-n179537-0-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Mövenpick Hotel & Residences Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-Movenpick-Hotel-Residences-Nairobi.h22473160.Hotel-Information) > > [Tamarind Tree Hotel](https://www.expedia.co.uk/Nairobi-Hotels-Tamarind-Tree-Hotel.h20610178.Hotel-Information) > > [EXCESS VENICE Boutique Hotel & Private Spa - Adults Only](https://www.expedia.co.uk/Venice-Hotels-EXCESS-VENICE-Boutique-Hotel-Private-Spa.h1703221.Hotel-Information) > > [Hotels near Dunwich Heath and Beach](https://www.expedia.co.uk/Dunwich-Heath-And-Beach-Hotels.0-l6094555-0.Travel-Guide-Filter-Hotels) > > [Ole Sereni](https://www.expedia.co.uk/Nairobi-Hotels-254-Ole-Sereni.h3167406.Hotel-Information) > > [Moxy NYC Times Square](https://www.expedia.co.uk/New-York-Hotels-Moxy-NYC-Times-Square.h17924434.Hotel-Information) > > [Radisson Blu Hotel Nairobi Upper Hill](https://www.expedia.co.uk/Nairobi-Hotels-Radisson-Blu-Hotel-Nairobi-Upper-Hill.h12009760.Hotel-Information) > > [Beach Resorts & Hotels in Italy](https://www.expedia.co.uk/Destinations-In-Italy-Beach-Hotels.0-0-d86-tBeachHotels.Hotel-Filter-Destinations) > > [Four Points By Sheraton Nairobi Airport](https://www.expedia.co.uk/Nairobi-Hotels-Four-Points-By-Sheraton-Nairobi-Airport.h20852699.Hotel-Information) > > [Lotos Inn & Suites, Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-Lotos-Inn-Suites.h14854743.Hotel-Information) > > [ibis Styles Nairobi Westlands](https://www.expedia.co.uk/Nairobi-Hotels-Ibis-Styles-Nairobi-Westlands.h20019201.Hotel-Information) > > [Hotels in Mallorca Island](https://www.expedia.co.uk/Mallorca-Island-Hotels.d602317.Travel-Guide-Hotels) > > [Sankara Nairobi, Autograph Collection](https://www.expedia.co.uk/Nairobi-Hotels-Sankara-Nairobi.h6470535.Hotel-Information) > > [Aero Club of East Africa](https://www.expedia.co.uk/Nairobi-Hotels-Aero-Club-Of-East-Africa.h34979521.Hotel-Information) > > [Reef Oasis Blue Bay Resort](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Reef-Oasis-Blue-Bay-Resort.h1562898.Hotel-Information) > > [Hilton Garden Inn Nairobi Airport](https://www.expedia.co.uk/Nairobi-Hotels-Hilton-Garden-Inn-Nairobi-Airport.h19663206.Hotel-Information) > > [Hotels with Connecting Rooms in Sorrento](https://www.expedia.co.uk/Sorrento-Hotels-Hotel-With-Connecting-Rooms.0-0-d9716-thotelwithconnectingrooms.Travel-Guide-Filter-Hotels) > > [Number 11 St Julian's Malta - Handwritten Collection](https://www.expedia.co.uk/St-Julians-Hotels-Number-11-Urban-Hotel.h38232154.Hotel-Information) > > [The Boma Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-The-Boma-Nairobi.h5366015.Hotel-Information) > > [Park Inn by Radisson Nairobi Westlands](https://www.expedia.co.uk/Nairobi-Hotels-Park-Inn-By-Radisson-Nairobi-Westlands.h17924777.Hotel-Information) > > [Eka Hotel Nairobi](https://www.expedia.co.uk/Nairobi-Hotels-Eka-Hotel-Nairobi.h5197520.Hotel-Information) ### Flights > [Flights from Crumlin (BFS) to Dalaman (DLM)](https://www.expedia.co.uk/lp/flights/bfs/dlm/belfast-to-dalaman) > > [Flights from New York (JFK) to Rochester (ROC)](https://www.expedia.co.uk/lp/flights/jfk/roc/new-york-to-rochester) ### Cars > [Car hire in San Francisco](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-San-Francisco-Intl.d5195347.Car-Hire-Guide) ### Packages > [Alexandria Holidays](https://www.expedia.co.uk/Alexandria.d6140150.Holidays-City-Breaks)