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Crowne Plaza Nairobi Airport, an IHG Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Crowne Plaza Nairobi Airport, an IHG Hotel

Crowne Plaza Nairobi Airport, an IHG Hotel

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
First Freight Lane, Jomo Kenyatta International Airport, Nairobi

Explore the area

  • AirportNairobi (NBO-Jomo Kenyatta Intl.)6 min drive
  • Popular LocationKenya Railway Golf Club38 min drive
  • Popular LocationKenya National Theatre43 min drive
  • Popular LocationThika Road Mall56 min drive

Choose dates to view prices

About this area

Nairobi

In a national park, Crowne Plaza Nairobi Airport, an IHG Hotel is in an area with great airport proximity. Gateway Mall and The Nextgen Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nairobi National Park and Central Park. Nairobi Railway Museum and Giraffe Centre are also worth visiting.

What's nearby

  • Gateway Mall - 7 min drive
  • Southfield Mall - 13 min drive
  • Kenya Railway Golf Club - 38 min drive
  • Kenya National Theatre - 43 min drive
  • Thika Road Mall - 56 min drive

Getting around

  • Syokimau Station - 16 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 6 min drive

Restaurants

  • KITCHEN 9 — 1 min walk
  • AROMA — 1 min walk
  • Java House Express - 7 min drive
  • Beejays Lounge - 10 min drive
  • SAVANNA COFFEE LOUNGE - 11 min drive

About this property

Crowne Plaza Nairobi Airport, an IHG Hotel

Luxury hotel with free airport shuttle and restaurant
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 144 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include minibars and rainfall showerheads.
Crowne Plaza Nairobi Airport, an IHG Hotel offers 144 forms of accommodation with minibars and a safe. 48-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 30 for adults and USD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • Hindi

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Doorbell and phone notification
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 90.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 30 for adults and USD 15 for children (approximately)
  • Rollaway bed fee: USD 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport, an IHG Hotel Hotel
Crowne Plaza Nairobi Airport, an IHG Hotel Nairobi
Crowne Plaza Nairobi Airport, an IHG Hotel Hotel Nairobi

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 250 out of 362 reviews
5 - Excellent 69%
Rating 4 - Good. 89 out of 362 reviews
4 - Good 25%
Rating 3 - Okay. 10 out of 362 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 362 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 362 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the airport, but there is no noise from planes. Excellent facilities. Very good breakfast. Even though it is near the airport, it is wise to take a taxi to get there. It is farther than it looks on a map.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel very last minute (as I was boarding a flight for Nairobi). Carol immediately responded that they would have someone at the airport to pick me up when I arrived, which they did. It was incredibly easy to get to the hotel and the room was perfect. Airport hotels are often basic because they can be, but this one was fantastic!
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was short but a very positive experience. The staff were very polite. We appreciated the cleanliness of the hotel.
Stayed 1 night in Aug 2021