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ibis Styles Nairobi Westlands

Photo gallery for ibis Styles Nairobi Westlands

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1 bedroom, premium bedding, pillow-top beds, in-room safe
1 bedroom, premium bedding, pillow-top beds, in-room safe
1 bedroom, premium bedding, pillow-top beds, in-room safe
1 bedroom, premium bedding, pillow-top beds, in-room safe

Overview of ibis Styles Nairobi Westlands

UNESCO Sustainable Property

ibis Styles Nairobi Westlands

3.5 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Rhapta Road, Westlands, Nairobi, 00800

Explore the area

  • Popular LocationThe Sarit Centre12 min walk
  • Popular LocationWestgate Shopping Mall18 min walk
  • Popular LocationArboretum19 min walk
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)22 min drive

Choose dates to view prices

About this area

Nairobi

Located in Nairobi, ibis Styles Nairobi Westlands is in the city centre. The area's natural beauty can be seen at Uhuru Park and Nairobi National Park, while Nairobi National Museum and Karen Blixen Museum are cultural highlights. Enjoy an event or a match at Moi International Sports Centre, and consider making time for Giraffe Centre—a top attraction that's not to be missed.

What's nearby

  • The Sarit Centre - 12 min walk
  • Nairobi Education Centre - Animal Orphanage - 18 min walk
  • Westgate Shopping Mall - 18 min walk
  • Arboretum - 19 min walk
  • Nairobi National Museum - 4 min drive

Getting around

  • Nairobi Station - 22 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 22 min drive

Restaurants

  • Utamu Restaurant — 1 min walk
  • Kilele Lounge — 1 min walk
  • Vineyard - 2 min walk
  • Fogo Gaucho - 8 min walk
  • Urban Eatery - 8 min walk

About this property

ibis Styles Nairobi Westlands

3.5-star spa hotel near Nairobi National Museum
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a nightclub. Free WiFi in public areas, free self parking and a free cruise terminal shuttle are also provided. Other amenities include 3 bars/lounges, a fitness centre and a coffee shop/café. All 280 individually decorated rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include room service and premium bedding.
Ibis Styles Nairobi Westlands offers 280 forms of accommodation with a safe and complimentary bottles of water. This individually decorated accommodation includes desks. Pillowtop beds feature premium bedding. 42-inch Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
REVITALIZE WELLNESS CENTRE has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open selected days. Children under 9 years old are not allowed in the spa without adult supervision. Guests under 9 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge) up to 30 kilometers
  • 24-hour return train station shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free cruise terminal shuttle
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 20 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Nightclub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 10:00 AM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Airport shuttle fee: USD 20 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Children under 9 years old are not allowed in the spa without adult supervision
Guests under 9 years old are not allowed in the spa

Property is also known as

ibis Styles Nairobi Westlands Hotel
ibis Styles Westlands Hotel
ibis Styles Westlands
ibis Styles Nairobi Westlands Hotel
ibis Styles Nairobi Westlands Nairobi
ibis Styles Nairobi Westlands Hotel Nairobi

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 154 out of 326 reviews
5 - Excellent 47%
Rating 4 - Good. 108 out of 326 reviews
4 - Good 33%
Rating 3 - Okay. 31 out of 326 reviews
3 - Okay 10%
Rating 2 - Poor. 10 out of 326 reviews
2 - Poor 3%
Rating 1 - Terrible. 23 out of 326 reviews
1 - Terrible 7%

4.4/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Ibis Nairobi Westlands. The staff was all very friendly. The hotel is inside a security fence with guard. All covid protocols were followed and the place was very clean. The rooms were nice with a very comfortable bed. The room was small and simple but that was all we needed. The breakfast was delicious. Very nice variety of things to choose from. The rooftop restaurant was amazing. We ate there our second night. The staff and the service were all phenomenal! Oscar made sure we were well taken care of! The rooftop bar is also very fun with a great atmosphere and view! We felt like we did not need to leave the hotel for anything and that was just what we were wanting on our first day in Nairobi before heading out on safrai.
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strict covid rules are perfect
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and I felt at home. Start with a friendly welcome by the security and smiley faces at the reception. I can mention one name at the reception a lady called Pauline was so helpful to make sure you enjoy your stay.
Stayed 5 nights in Jul 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was cold and underwhelming. Could be better
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is very limited and mostly occupied by the visitors to the roof top bar
Stayed 2 nights in Jul 2021