Title: Mercure Nagano Matsushiro Resort & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Nagano Matsushiro Resort & Spa Hotel with a full-service spa, near Matsushiro Castle ![Hot springs](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/fa7746f6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Miscellaneous](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/5c34da60.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/9c6c2021.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/1b07573a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Room, Japanese style, 4 Futon beds, Mountain view | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/1a783080.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Nagano Matsushiro Resort & Spa provides an upscale retreat close to historic sites. Guests enjoy the indoor public bath, hot springs, and sauna facilities. The property offers high-speed WiFi throughout, a spa tub for relaxation, and karaoke for evening entertainment. 8.0 Very good ## Popular amenities - - Spa - All-inclusive - 24/7 front desk - Parking included - Laundry £49 15 Dec - 16 Dec ## Room options ### Check availability for these dates Tonight [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 9 of 9 rooms ![Classic Room, Japanese style, 4 Futon beds, Mountain view | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/94e85ebc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 4 Futon beds, Mountain view 7.6 Good 9 reviews ### Highlights Air conditioning Heating Fridge TV Hairdryer Shower/bath combination Bidet Satellite channels - Sleeps 7 - 4 Single Futons ![Classic Room, 1 Double Bed with Sofa bed, Mountain View | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/195342e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Double Bed with Sofa bed, Mountain View 9.0 Wonderful 2 reviews ### Highlights Air conditioning Heating Fridge TV Hairdryer Shower/bath combination Bidet Satellite channels - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/8d7e850d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with 2 single beds and 1 sofa bed, Mountain view 8.4 Very good 47 reviews ### Highlights Air conditioning Heating Fridge TV Hairdryer Shower/bath combination Bidet Satellite channels - Sleeps 5 - 3 Single Beds ![Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/742e2803.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view 7.0 Good 6 reviews ### Highlights Air conditioning Heating Fridge TV Hairdryer Shower/bath combination Bidet Satellite channels - Sleeps 7 - 2 Single Beds and 2 Single Futons ![Classic Suite, Multiple Beds, Mountain View (Japanese Western Style) | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/1de6a7c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite, Multiple Beds, Mountain View (Japanese Western Style) ### Highlights Air conditioning Heating Fridge TV Hairdryer Shower/bath combination Bidet Satellite channels - Sleeps 9 - 2 Single Beds and 1 Double Sofa Bed ![Classic Room, Multiple Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/086914be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Multiple Beds, Mountain View ### Highlights Air conditioning Heating Fridge TV Hairdryer Shower/bath combination Bidet Satellite channels - Sleeps 5 - 2 Single Beds and 1 Double Sofa Bed ![Classic Room, 2 Single Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/80560415.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds, Mountain View ### Highlights Air conditioning Heating Fridge TV Hairdryer Shower/bath combination Bidet Satellite channels - Sleeps 5 - 2 Single Beds ![Deluxe Suite, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/35bf3a52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Multiple Beds ### Highlights Air conditioning Heating Fridge TV Hairdryer Shower/bath combination Bidet Satellite channels - Sleeps 8 - 4 Single Beds ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/8d7e850d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds ### Highlights Air conditioning Heating Fridge TV Hairdryer Shower/bath combination Bidet Satellite channels - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Royal-Hotel-NAGANO.h3892570.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Royal-Hotel-NAGANO.h3892570.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.57141%2C138.20068&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FWIW4zUh8n6LtCswOdcTlLcf8vU=) 1372-1 Nishiterao Matsushiro, Nagano, Nagano-ken, 381-1215 #### What's nearby - Matsushiro Castle - 11 min walk - 0.6 miles - Sanada Treasure Museum - 12 min walk - 0.7 miles - Sanada House - 14 min walk - 0.8 miles - Former Matsushiro Literary and Military School - 15 min walk - 0.8 miles - Matsushiro Underground Imperial Headquarters - 4 min drive - 1.3 miles #### Getting around - Shinonoi Station - 7 min drive - Chikuma Obasute Station - 16 min drive #### Restaurants - ‪マクドナルド - ‬4 min drive - ‪はま寿司長野篠ノ井店 - ‬4 min drive - ‪OYAKI FARM（おやきファーム）BY いろは堂 - ‬2 min drive - ‪ゆで太郎・もつ次郎 篠ノ井バイパス店 - ‬6 min drive - ‪華龍飯店川中島店 - ‬5 min drive ## About this property ### Mercure Nagano Matsushiro Resort & Spa Upscale hotel near Nagano Olympic Stadium Located close to Matsushiro Castle and Former Matsushiro Literary and Military School, Mercure Nagano Matsushiro Resort & Spa provides an indoor public bath (no minerals), dry cleaning/laundry services and a sauna. For some rest and relaxation, visit the hot springs/mineral springs or the sauna. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a hot tub and a restaurant. Other perks at this hotel include: - Free self-parking - Buffet breakfast (surcharge), hot springs on-site and an electric car charging station - A 24-hour front desk, a banquet hall and luggage storage - Guest reviews speak well of the overall condition Room features All 345 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with bidets and shower/bath combinations - TVs with satellite channels - Fridges, heating and desks ### All-inclusive details All-inclusive room rates at Mercure Nagano Matsushiro Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests. ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/58000000/57430000/57428000/57427998/2cdea210.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TENNEN-ONSEN HOTEL LiVEMAX PREMIUM Nagano-ekimae Kurita - Free WiFi - Air conditioning - Laundry - Housekeeping 8.0 Very good 340 reviews £28 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=57427998&PinnedHotelID=57427998&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1230000/1228500/1228446/0a640410.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel JAL City Nagano Minaminagano - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 1,003 reviews £50 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=1228446&PinnedHotelID=1228446&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/16000000/15140000/15139400/15139399/f0dd18ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Nagano Zenkounoyu Natural Hot Spring Minaminagano - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 689 reviews £72 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=15139399&PinnedHotelID=15139399&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/110000/109500/109419/d743a377.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chisun Grand Nagano Minamichitose - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 941 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=109419&PinnedHotelID=109419&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/92000000/91160000/91156800/91156739/3cc3ae8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyoko Inn Nagano-eki Higashi-guchi Kurita - Breakfast included - Free WiFi - Air conditioning - Parking available 8.6 Excellent 503 reviews £46 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=91156739&PinnedHotelID=91156739&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/18000000/17670000/17662700/17662681/1c778992.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nagano Tokyu REI Hotel Minaminagano - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,006 reviews £55 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=17662681&PinnedHotelID=17662681&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/11000000/10220000/10215700/10215658/e8e9505a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Metropolitan Nagano Minaminagano - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,005 reviews £54 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=10215658&PinnedHotelID=10215658&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/18000000/17940000/17930800/17930708/5953c9c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chuoukan Shimizuya Ryokan Nagano - Free WiFi - Air conditioning - Parking available - Laundry 9.2 Wonderful 118 reviews £100 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=17930708&PinnedHotelID=17930708&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/18000000/17370000/17369800/17369748/b7fa9a9f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyoko Inn Nagano Station Zenkoji Minaminagano - Breakfast included - Free WiFi - Air conditioning - Parking available 8.0 Very good 661 reviews £51 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=17369748&PinnedHotelID=17369748&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5780000/5770200/5770163/64dce166.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sotetsu Fresa Inn Nagano Zenkojiguchi Minaminagano - Free WiFi - Air conditioning - Breakfast available - Business services 8.8 Excellent 1,006 reviews £42 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=5770163&PinnedHotelID=5770163&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,025 to 3,025 for adults and JPY 1,815 to 2,178 for children - A restaurant ### Restaurants on site - 四季 ### Things to do - Full-service spa - Hot springs - Sauna ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service ### Full-service spa - Hot tub - Hot/mineral springs - Public indoor bath (no minerals) - Public outdoor mineral hot springs (onsen) - Sauna - Separate men/women areas in public bath - Spa open daily - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Banquet hall - Built in 1996 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Partially-open bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Refrigerator ### More - Air conditioning - Desk - Heating - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 1 AM ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 3025 to 3025 for adults and JPY 1815 to 2178 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Shinshu-matsushiro Royal Shinshu-matsushiro Royal Hotel Shinshu-matsushiro Royal Hotel Nagano Shinshu-matsushiro Royal Nagano Shinshu Matsushiro Royal Hotel Royal NAGANO Royal Hotel NAGANO Mercure Nagano Matsushiro & Mercure Nagano Matsushiro Resort Spa Mercure Nagano Matsushiro Resort & Spa Hotel Mercure Nagano Matsushiro Resort & Spa Nagano Mercure Nagano Matsushiro Resort & Spa Hotel Nagano ## Frequently asked questions ### Is Mercure Nagano Matsushiro Resort & Spa pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Mercure Nagano Matsushiro Resort & Spa? > As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Nagano Matsushiro Resort & Spa on 15 Dec 2025 start from £49.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Nagano-Hotels-Royal-Hotel-NAGANO.h3892570.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Mercure Nagano Matsushiro Resort & Spa? > Self-parking is free at this property. ### What time is check-in at Mercure Nagano Matsushiro Resort & Spa? > Check-in start time: 3 PM; check-in end time: 1 AM. After-hours check-in is not available. ### What time is check-out at Mercure Nagano Matsushiro Resort & Spa? > Checkout is at 11:00 AM. ### Are there all-inclusive benefits at Mercure Nagano Matsushiro Resort & Spa? > Some rate plans available at this property are all-inclusive. ### Where is Mercure Nagano Matsushiro Resort & Spa located? > Located in Matsushiro, this spa hotel is within 1 mi (2 km) of Matsushiro Castle and Former Matsushiro Literary and Military School. Nagano Olympic Stadium and Nagano Prefectural Museum of History are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Nagano Matsushiro Resort & Spa Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 240 8 - Good 214 6 - Okay 103 4 - Poor 39 2 - Terrible 26 ### 8.4/10 Cleanliness ### 8.0/10 Staff & service ### 7.6/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### Alex 14 Nov 2025 Liked: Staff & service, property conditions & facilities Onsen was nice ##### Alex Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Olga 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed my stay :) the hotel was clean and beautiful and my room was very comfortable ##### Olga Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Mattie 19 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay! ##### Mattie Stayed 1 night in Jun 2025 ### 8/10 Good #### David 29 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities The area is picturesque with nice views of the mountains. There are two supermarkets and a petrol station close by. The interchange for the highway is 2 minutes away. There are a number of restaurants fairly close. The yakiniku restaurant gets booked up pretty quick so be sure to make a reservation. The former Sanada residence and military school are worth taking a look at too. They are just a couple of minutes away. The hotel itself is fresh and clean, with free sparkling wine, beer and snacks in the evening, then free spirits as a nightcap from 9pm. The onsen baths are a good size with access to a smaller outside rotenburo. The Japanese style room we stayed in was spacious with a separate seating are next to the window with a mountain view. ##### David Stayed 2 nights in Sep 2025 ### 6/10 Okay #### ignacio 15 Aug 2025 Liked: Property conditions & facilities, room comfort For 250.00 a night, I would expect breakfast to be included. They did not. Hotel has a very 60's feel to it. The hallways smelled dusty. Staff was pleasant, as all Japanese are. ##### ignacio Stayed 1 night in Aug 2025 ### 6/10 Okay #### Naoko 29 Aug 2025 The room smelled smoky tabaco. Worker brought air cleaner though. Room size was big enough. Breakfasts were too much, buffet style, we couldn’t eat them all. ##### Naoko Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Joel 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Best accommodations and location for the price. ##### Joel Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Yuko 27 Jul 2025 Liked: Cleanliness The room was spacious and comfortable. The facilities are old but clean (though I noticed some water stains in the toilet). The check-in staff was kind and helpful, but the person I spoke with on the phone tried to charge extra for breakfast even though it was already included, which felt unreliable. However, the bath and breakfast were excellent, so I’m satisfied overall and would stay again. ##### Yuko Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Taylor 9 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were amazing! ##### Taylor Stayed 3 nights in Feb 2025 ### 4/10 Poor #### Matthew 14 Jul 2025 Disliked: Cleanliness Poorly staffed and dated rooms ##### Matthew Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Fazuly 12 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room was spacious and the onsen was good ##### Fazuly Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### David 23 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay The staff were extremely helpful and the free lounge twice a day was a real bonus ##### David Stayed 3 nights in Dec 2024 ### 8/10 Good #### Teresa 25 Mar 2025 Liked: Cleanliness, staff & service, amenities Food quality is good, the hotel is a bit old and need to refurnish ##### Teresa Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Amélie 10 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was perfect for the low price we paid ! ##### Amélie Stayed 4 nights in Jan 2025 ### 2/10 Terrible #### Verified traveller 27 Jul 2025 Disliked: Staff & service there was no chance for breakfast as too many people are at the waiting list. the price of over 40,000 yen is definetely too much expensive for this quality. ##### Verified traveller Stayed 1 night in Jul 2025 ### 4/10 Poor #### Takanori 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast buffet was great and you will love it. But they gave us wrong room although I booked bigger room online and the room’s floor had huge stains. And when I stayed there, men’s hot spring was broken and we had scheduled for sharing one hot spring space and it was so crowded and I couldn’t relax at all. That was my unlucky experience. ##### Takanori Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Isabella 10 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel, location was a bit hard to get public transportation sometimes ##### Isabella Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Racielle Ann 6 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice onsen! Quiet and relaxing experience. ##### Racielle Ann Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### joshua 19 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This has been by far one of the best hotels. The room isn’t of super high end luxury, but the onsen was one of the best. The buffet for breakfast competes with the level of a high end Las Vegas resort. And staff is excellent and multilingual. ##### joshua Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Jessica 9 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Breakfast buffet ##### Jessica Stayed 5 nights in Jan 2025 ### 8/10 Good #### Alexander 21 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful views of the mountains and walkable distance to Matsushiro Castle Ruins. The location is a bit far from Nagano City so I takes a bus to get back to city for more dining and nightlife options. Breakfast buffet was great with a huge variety of japanese and western choices. ##### Alexander Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Alfred 7 Mar 2025 Liked: Amenities One of the nicest places we’ve ever stayed. Super nice room, huge amount of space, two very comfortable double beds. Very nice sitting area, great view. Very nice onsen, and very very reasonably priced. Can’t wait to go back. Highly recommended!! ##### Alfred Stayed 2 nights in Feb 2025 ### 8/10 Good #### Brian 20 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value Good hotel. A bit away from the main area of town so the dinner choices are limited. ##### Brian Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Christian 21 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice onsen hotel for a good price Very nice spacious onsen hotel with shuttle service from Nagano station. Abundant breakfast and dinner. Good reservation system for table if there are many guests, so you don't need to wait in line. Nice lounge with snacks and drinks. ##### Christian Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Elvia 22 May 2025 The building is huge, but is old,furniture is old, bathroom hardly any lights. Couch had a stain. The onsen outside the rocks are chipping away n the rocks in the outside are accumulating calcium. Hotel staff very friendly. ##### Elvia Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [The Westin Fort Lauderdale Beach Resort](https://www.expedia.co.uk/Fort-Lauderdale-Hotels-The-Westin-Fort-Lauderdale-Beach-Resort.h17159.Hotel-Information) > > [Hotel Cádiz Bahía by Q Hotels](https://www.expedia.co.uk/Cadiz-Hotels-Cadiz-Bahia-Hotel.h87482823.Hotel-Information) > > [IntercityHotel Frankfurt Hauptbahnhof Süd](https://www.expedia.co.uk/Frankfurt-Hotels-IntercityHotel-Frankfurt-Hauptbahnhof-Sud.h27833451.Hotel-Information) > > [Avli Lounge Apartments](https://www.expedia.co.uk/Rethymno-Hotels-Avli-Lounge-Apartments.h2946933.Hotel-Information) > > [One Suite Hotel](https://www.expedia.co.uk/Dubrovnik-Hotels-One-Suite-Hotel.h19267180.Hotel-Information) > > [Hotels in Al-'Ula](https://www.expedia.co.uk/Al-Ula-Hotels.d6131697.Travel-Guide-Hotels) > > [Hotels near RSPB Arne](https://www.expedia.co.uk/RSPB-Arne-Hotels.0-l553248621532491058-0.Travel-Guide-Filter-Hotels) > > [Hotels in Bonn](https://www.expedia.co.uk/Bonn-Hotels.d6056627.Travel-Guide-Hotels) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information) > > [Estelai | Apartment with breathtaking front line Ocean views](https://www.expedia.co.uk/Tias-Hotels-Estelai-Apartment-With-Breathtaking-Front-Line-Ocean-Views.h21793603.Hotel-Information) > > [Hollywood Beachside Boutique Suites](https://www.expedia.co.uk/Fort-Lauderdale-Hotels-Hollywood-Beachside-Boutique-Suites.h4521179.Hotel-Information) > > [Holiday Parks County Galway](https://www.expedia.co.uk/County-Galway-Holiday-Parks.d603082-aaHolidayParks.Travel-Guide-Accommodation) > > [Hotel Condal](https://www.expedia.co.uk/Barcelona-Hotels-Hotel-Condal.h1886689.Hotel-Information) ### Flights > [Flights from Faaa (PPT) to Bora Bora (BOB)](https://www.expedia.co.uk/lp/flights/ppt/bob/papeete-to-bora-bora) > > [Flights from London (LHR) to Niagara Falls (IAG)](https://www.expedia.co.uk/lp/flights/lhr/iag/london-to-niagara-falls) ### Cars > [Car hire in Kolymbia](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Kolymbia.d6052016.Car-Hire-Guide) > > [Avis Car Rentals In London](https://www.expedia.co.uk/Avis-Car-Rentals-In-London.d178279-c41.Car-Rental-Guide-Suppliers) > > [Enterprise Car Rentals In Sudbury](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Sudbury.d5705-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Port Said](https://www.expedia.co.uk/Things-To-Do-In-Port-Said.d10690.Travel-Guide-Activities) > > [Things to do in Kardamena](https://www.expedia.co.uk/Things-To-Do-In-Kardamena.d181068.Travel-Guide-Activities) > > [Things to do in Newport](https://www.expedia.co.uk/Things-To-Do-In-Newport.d5623.Travel-Guide-Activities) ### Packages > [Singapore Holidays](https://www.expedia.co.uk/Singapore.d3168.Holidays-City-Breaks) > > [Kiruna Mine](https://www.expedia.co.uk/Kiruna-Mine-Kiruna.d6120804.Attraction) > > [Martinique](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/113/Martinique) > > [Swiss Alps Holidays](https://www.expedia.co.uk/Swiss-Alps.d553248630201290476.Holidays-City-Breaks) > > [St. Marie Holidays](https://www.expedia.co.uk/St-Marie.d6125654.Holidays-City-Breaks) ### General > [Visit Callow End](https://www.expedia.co.uk/Callow-End.dx3000458560) > > [Visit Abergynolwyn](https://www.expedia.co.uk/Abergynolwyn.dx3000012590) > > [Visit Birmingham](https://www.expedia.co.uk/Birmingham.dx6023342)