Title: Mercure Nagano Matsushiro Resort & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Nagano Matsushiro Resort & Spa Travelers soak in natural hot springs at this resort near Matsushiro Castle, where relaxation options include karaoke for post-exploration unwinding ## Photo gallery for Mercure Nagano Matsushiro Resort & Spa ![In-room safe, desk, iron/ironing board, free WiFi - Mercure Nagano Matsushiro Resort & Spa (Nagano)](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/65cb93db.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Mercure Nagano Matsushiro Resort & Spa (Nagano)](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/1b07573a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Miscellaneous - Mercure Nagano Matsushiro Resort & Spa (Nagano)](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/5c34da60.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Nagano Matsushiro Resort & Spa (Nagano)](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/9a4bc472.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Mercure Nagano Matsushiro Resort & Spa (Nagano)](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/9c6c2021.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Nagano Matsushiro Resort & Spa provides an upscale retreat close to historic sites. Guests enjoy the indoor public bath, hot springs, and sauna facilities. The property offers high-speed WiFi throughout, a spa tub for relaxation, and karaoke for evening entertainment. ## Reviews 8.0 Very good ## Popular amenities - All-inclusive - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £48 11 Feb - 12 Feb ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 9 of 9 rooms ### View all photos for Classic Room, Japanese style, 4 Futon beds, Mountain view ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/494d9de7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 4 Futon beds, Mountain view 7.8 Good 10 reviews ### Highlights Air conditioning Heating Fridge TV Bidet Shower/bath combination Hairdryer Satellite channels - Sleeps 7 - 4 Single Futons ### View all photos for Classic Room, 1 Double Bed with Sofa bed, Mountain View ![Classic Room, 1 Double Bed with Sofa bed, Mountain View | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/195342e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Double Bed with Sofa bed, Mountain View 9.0 Wonderful 2 reviews ### Highlights Air conditioning Heating Fridge TV Bidet Shower/bath combination Hairdryer Satellite channels - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view ![Classic Room with 2 single beds and 1 sofa bed, Mountain view | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/a65e8f3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with 2 single beds and 1 sofa bed, Mountain view 8.4 Very good 49 reviews ### Highlights Air conditioning Heating Fridge TV Bidet Shower/bath combination Hairdryer Satellite channels - Sleeps 5 - 3 Single Beds ### View all photos for Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/4dec0ff4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view 7.0 Good 7 reviews ### Highlights Air conditioning Heating Fridge TV Bidet Shower/bath combination Hairdryer Satellite channels - Sleeps 7 - 2 Single Beds and 2 Single Futons ### View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style) ![Classic Suite, Multiple Beds, Mountain View (Japanese Western Style) | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/1de6a7c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite, Multiple Beds, Mountain View (Japanese Western Style) ### Highlights Air conditioning Heating Fridge TV Bidet Shower/bath combination Hairdryer Satellite channels - Sleeps 9 - 2 Single Beds and 1 Double Sofa Bed ### View all photos for Classic Room, Multiple Beds, Mountain View ![Classic Room, Multiple Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/086914be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Multiple Beds, Mountain View ### Highlights Air conditioning Heating Fridge TV Bidet Shower/bath combination Hairdryer Satellite channels - Sleeps 5 - 2 Single Beds and 1 Double Sofa Bed ### View all photos for Classic Room, 2 Single Beds, Mountain View ![Classic Room, 2 Single Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/80560415.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds, Mountain View ### Highlights Air conditioning Heating Fridge TV Bidet Shower/bath combination Hairdryer Satellite channels - Sleeps 5 - 2 Single Beds ### View all photos for Deluxe Suite, Multiple Beds ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/8d7e850d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Multiple Beds ### Highlights Air conditioning Heating Fridge TV Bidet Shower/bath combination Hairdryer Satellite channels - Sleeps 8 - 4 Single Beds ### View all photos for Classic Room, 2 Single Beds ![Classic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/bf2d7b71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds ### Highlights Air conditioning Heating Fridge TV Bidet Shower/bath combination Hairdryer Satellite channels - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Royal-Hotel-NAGANO.h3892570.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Royal-Hotel-NAGANO.h3892570.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.57151%2C138.20064&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lOeMSCoAKOUuazN6CBrIqP6fLeI=) 1372-1 Nishiterao Matsushiro, Nagano, Nagano-ken, 381-1215 #### What's nearby - Matsushiro Castle \- 11 min walk \- 0.6 miles - Masuo Ikeda Museum \- 12 min walk \- 0.7 miles - Sanada House \- 14 min walk \- 0.8 miles - Former Matsushiro Literary and Military School \- 15 min walk \- 0.8 miles - Matsushiro Underground Imperial Headquarters \- 4 min drive \- 1.3 miles #### Getting around - Chikuma Obasute Station - 17 min drive - Shinonoi Station - 18 min drive #### Restaurants - ‪はま寿司長野篠ノ井店 - ‬4 min drive - ‪OYAKI FARM（おやきファーム）BY いろは堂 - ‬2 min drive - ‪マクドナルド - ‬4 min drive - ‪ゆで太郎・もつ次郎 篠ノ井バイパス店 - ‬6 min drive - ‪華龍飯店川中島店 - ‬5 min drive ## About this property ### Mercure Nagano Matsushiro Resort & Spa Upscale hotel near Nagano Olympic Stadium Located close to Matsushiro Castle and Former Matsushiro Literary and Military School, Mercure Nagano Matsushiro Resort & Spa provides an indoor public bath (no minerals), dry cleaning/laundry services and a sauna. For some rest and relaxation, visit the hot springs/mineral springs or the sauna. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a hot tub and a restaurant. Other perks at this hotel include: - Free self-parking - Buffet breakfast (surcharge), hot springs on-site and an electric car charging station - A 24-hour front desk, a banquet hall and a front desk safe - Guest reviews speak well of the overall condition Room features All 345 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with bidets and shower/bath combinations - TVs with satellite channels - Fridges, heating and desks ### All-inclusive details All-inclusive room rates at Mercure Nagano Matsushiro Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests. ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/58000000/57430000/57428000/57427998/2cdea210.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TENNEN-ONSEN HOTEL LiVEMAX PREMIUM Nagano-ekimae Kurita - Free Wi-Fi - Air-conditioning - Laundry room - Housekeeping 8.0 Very good 355 reviews £67 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=57427998&PinnedHotelID=57427998&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (JPY 2800 per person)](https://images.trvl-media.com/lodging/2000000/1230000/1228500/1228446/0739d8da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel JAL City Nagano Minaminagano - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 1,001 reviews £54 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1228446&PinnedHotelID=1228446&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/110000/109500/109419/d743a377.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chisun Grand Nagano Minamichitose - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 963 reviews £41 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=109419&PinnedHotelID=109419&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/16000000/15140000/15139400/15139399/f0dd18ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Nagano Zenkounoyu Natural Hot Spring Minaminagano - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 704 reviews £76 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=15139399&PinnedHotelID=15139399&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/80000/72300/72222/90eead56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Saihokukan Hotel Minaminagano - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 179 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=72222&PinnedHotelID=72222&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/18000000/17940000/17930800/17930708/5953c9c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chuoukan Shimizuya Ryokan Nagano - Free Wi-Fi - Air-conditioning - Parking available - Laundry room 9.2 Wonderful 128 reviews £98 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=17930708&PinnedHotelID=17930708&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/18000000/17670000/17662700/17662681/5c1700b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nagano Tokyu REI Hotel Minaminagano - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 1,000 reviews £55 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=17662681&PinnedHotelID=17662681&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/92000000/91160000/91156800/91156739/3cc3ae8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyoko Inn Nagano-eki Higashi-guchi Kurita - Breakfast included - Free Wi-Fi - Air-conditioning - Parking available 8.6 Excellent 542 reviews £45 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=91156739&PinnedHotelID=91156739&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5780000/5770200/5770163/64dce166.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sotetsu Fresa Inn Nagano Zenkojiguchi Minaminagano - Free Wi-Fi - Air-conditioning - Breakfast available - Business services 8.8 Excellent 1,002 reviews £49 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=5770163&PinnedHotelID=5770163&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/11000000/10220000/10215700/10215658/e8e9505a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Metropolitan Nagano Minaminagano - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 1,001 reviews £88 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=10215658&PinnedHotelID=10215658&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,025 to 3,025 for adults and JPY 1,815 to 2,178 for children - A restaurant ### Restaurants on site - 四季 ### Things to do - Full-service spa - Hot springs - Sauna ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service ### Full-service spa - Hot tub - Hot/mineral springs - Public indoor bath (no minerals) - Public outdoor mineral hot springs (onsen) - Sauna - Separate men/women areas in public bath - Spa open daily - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Banquet hall - Built in 1996 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Partially-open bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Refrigerator ### More - Air conditioning - Desk - Heating - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 1 AM ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 23 March 2026 to 24 March 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 3025 to 3025 for adults and JPY 1815 to 2178 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Shinshu-matsushiro Royal Shinshu-matsushiro Royal Hotel Shinshu-matsushiro Royal Hotel Nagano Shinshu-matsushiro Royal Nagano Shinshu Matsushiro Royal Hotel Royal NAGANO Royal Hotel NAGANO Mercure Nagano Matsushiro & Mercure Nagano Matsushiro Resort Spa Mercure Nagano Matsushiro Resort & Spa Hotel Mercure Nagano Matsushiro Resort & Spa Nagano Mercure Nagano Matsushiro Resort & Spa Hotel Nagano ## Frequently asked questions ### Is Mercure Nagano Matsushiro Resort & Spa pet-friendly? ### How much does it cost to stay at Mercure Nagano Matsushiro Resort & Spa? ### How much is parking at Mercure Nagano Matsushiro Resort & Spa? ### What time is check-in at Mercure Nagano Matsushiro Resort & Spa? ### What time is check-out at Mercure Nagano Matsushiro Resort & Spa? ### Are there all-inclusive benefits at Mercure Nagano Matsushiro Resort & Spa? ### Where is Mercure Nagano Matsushiro Resort & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Nagano Matsushiro Resort & Spa Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.8 Location ### 8.0 Staff & service ### 8.0 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 252 8 - Good 221 6 - Okay 106 4 - Poor 42 2 - Terrible 29 ## Reviews ### 10/10 Excellent #### Jim 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Breakfast and dinner were very good. Staff great. Accommodations were basic and old. Far away from everything! ##### Jim Stayed 4 nights in Dec 2025 ### 8/10 Good #### Mary 10 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was spotless, the bath was clean and wonderful . The buffet was amazing ! Only reason for one less star than perfect was that it was super crowded and the elevators could not handle the needs of all of the guests . We took the stairs several times ##### Mary Stayed 1 night in Jan 2026 ### 8/10 Good #### Chun Hung 10 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Chun Hung Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Alex 14 Nov 2025 Liked: Staff & service, property conditions & facilities Onsen was nice ##### Alex Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Theresa 20 Dec 2025 Liked: Cleanliness, amenities The outdoor onsen is small ##### Theresa Stayed 2 nights in Dec 2025 ### 2/10 Terrible #### Tsz Yan 4 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Old hotel , the heater makes the room is way too hot, unable to sleep, dinner buffet is overpriced compare to its quality, do not recommend ##### Tsz Yan Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### WEILI 15 Dec 2025 Check in Staff- Ms Hiro.. She made the check in experience very wonderful.. she was really detailed with the breakfast & dinner booking. Definitely must go for the half board option! Dinner menu is the same in all our 4 nights stay.. Careful of the lady on 3/F guarding the Onsen, she is a little angry Grandma style.. but very necessary to ensure safety and order. ##### WEILI Stayed 4 nights in Dec 2025 ### 4/10 Poor #### Shlomi Shlomo 4 Dec 2025 They get a low review from me, mostly because of the messy breakfast service. Rooms need urgent up-grade, sofa was filthy. ##### Shlomi Shlomo Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Mattie 19 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay! ##### Mattie Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Olga 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed my stay :) the hotel was clean and beautiful and my room was very comfortable ##### Olga Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Jacquie 9 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities A disappointing experience. Some positives. The rooms are spacious but tired. Some of the staff are hospitable but others treat you like a child on a school camp. The hotel is tired- stained furniture and vet hard beds. Breakfast was nice once you got through the school camp like military set up - I appreciate they have a lot of guests but this is unnecessary. I did not eat dinner as Theo nul choice is an extremely expensive buffet. The supermarket across the road has good bento boxes. Top marks for the lovely shuttle drivers - it’s a 30 minute run into the city and the shuttle is great and such nice staff there. ##### Jacquie Stayed 3 nights in Dec 2025 ### 8/10 Good #### Ryota 19 Sept 2025 Liked: Cleanliness, staff & service, room comfort \- Onsen was nice - Internet speed was slow ##### Ryota Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Devin 16 Oct 2025 Disliked: Cleanliness, property conditions & facilities, room comfort You couldn't pay me to stay here again. It is so old, stains on the floors and walls, the beds are terrible, the AC doesn't work, and they charge an arm and a leg for a mediocre breakfast. The only good thing was the free candy. ##### Devin Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Joel 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Best accommodations and location for the price. ##### Joel Stayed 2 nights in Feb 2025 ### 6/10 Okay #### ignacio 15 Aug 2025 Liked: Property conditions & facilities, room comfort For 250.00 a night, I would expect breakfast to be included. They did not. Hotel has a very 60's feel to it. The hallways smelled dusty. Staff was pleasant, as all Japanese are. ##### ignacio Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Taylor 9 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were amazing! ##### Taylor Stayed 3 nights in Feb 2025 ### 8/10 Good #### David 29 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities The area is picturesque with nice views of the mountains. There are two supermarkets and a petrol station close by. The interchange for the highway is 2 minutes away. There are a number of restaurants fairly close. The yakiniku restaurant gets booked up pretty quick so be sure to make a reservation. The former Sanada residence and military school are worth taking a look at too. They are just a couple of minutes away. The hotel itself is fresh and clean, with free sparkling wine, beer and snacks in the evening, then free spirits as a nightcap from 9pm. The onsen baths are a good size with access to a smaller outside rotenburo. The Japanese style room we stayed in was spacious with a separate seating are next to the window with a mountain view. ##### David Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Fazuly 12 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room was spacious and the onsen was good ##### Fazuly Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### David 23 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay The staff were extremely helpful and the free lounge twice a day was a real bonus ##### David Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Naoko 29 Aug 2025 The room smelled smoky tabaco. Worker brought air cleaner though. Room size was big enough. Breakfasts were too much, buffet style, we couldn’t eat them all. ##### Naoko Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Yuko 27 Jul 2025 Liked: Cleanliness The room was spacious and comfortable. The facilities are old but clean (though I noticed some water stains in the toilet). The check-in staff was kind and helpful, but the person I spoke with on the phone tried to charge extra for breakfast even though it was already included, which felt unreliable. However, the bath and breakfast were excellent, so I’m satisfied overall and would stay again. ##### Yuko Stayed 1 night in Jul 2025 ### 8/10 Good #### Teresa 25 Mar 2025 Liked: Cleanliness, staff & service, amenities Food quality is good, the hotel is a bit old and need to refurnish ##### Teresa Stayed 1 night in Mar 2025 ### 4/10 Poor #### Matthew 14 Jul 2025 Disliked: Cleanliness Poorly staffed and dated rooms ##### Matthew Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Amélie 10 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was perfect for the low price we paid ! ##### Amélie Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Isabella 10 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel, location was a bit hard to get public transportation sometimes ##### Isabella Stayed 3 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Cádiz Bahía by Q Hotels](https://www.expedia.co.uk/Cadiz-Hotels-Cadiz-Bahia-Hotel.h87482823.Hotel-Information) > > [IntercityHotel Frankfurt Hauptbahnhof Süd](https://www.expedia.co.uk/Frankfurt-Hotels-IntercityHotel-Frankfurt-Hauptbahnhof-Sud.h27833451.Hotel-Information) > > [Avli Lounge Apartments](https://www.expedia.co.uk/Rethymno-Hotels-Avli-Lounge-Apartments.h2946933.Hotel-Information) > > [One Suite Hotel](https://www.expedia.co.uk/Dubrovnik-Hotels-One-Suite-Hotel.h19267180.Hotel-Information) > > [Hotels in Al-'Ula](https://www.expedia.co.uk/Al-Ula-Hotels.d6131697.Travel-Guide-Hotels) > > [Hotels near RSPB Arne](https://www.expedia.co.uk/RSPB-Arne-Hotels.0-l553248621532491058-0.Travel-Guide-Filter-Hotels) > > [Hotels in Bonn](https://www.expedia.co.uk/Bonn-Hotels.d6056627.Travel-Guide-Hotels) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information) > > [Estelai | Apartment with breathtaking front line Ocean views](https://www.expedia.co.uk/Tias-Hotels-Estelai-Apartment-With-Breathtaking-Front-Line-Ocean-Views.h21793603.Hotel-Information) > > [Hollywood Beachside Boutique Suites](https://www.expedia.co.uk/Fort-Lauderdale-Hotels-Hollywood-Beachside-Boutique-Suites.h4521179.Hotel-Information) > > [Holiday Parks County Galway](https://www.expedia.co.uk/County-Galway-Holiday-Parks.d603082-aaHolidayParks.Travel-Guide-Accommodation) > > [Hotel Condal](https://www.expedia.co.uk/Barcelona-Hotels-Hotel-Condal.h1886689.Hotel-Information) ### Flights > [Flights from Hounslow (LHR) to Niagara Falls (IAG)](https://www.expedia.co.uk/lp/flights/lhr/iag/london-to-niagara-falls) ### Cars > [Avis Car Rentals In London](https://www.expedia.co.uk/Avis-Car-Rentals-In-London.d178279-c41.Car-Rental-Guide-Suppliers) > > [Enterprise Car Rentals In Sudbury](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Sudbury.d5705-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Kardamena](https://www.expedia.co.uk/Things-To-Do-In-Kardamena.d181068.Travel-Guide-Activities) > > [Things to do in Newport](https://www.expedia.co.uk/Things-To-Do-In-Newport.d5623.Travel-Guide-Activities) ### Packages > [Kiruna Mine](https://www.expedia.co.uk/Kiruna-Mine-Kiruna.d6120804.Attraction) > > [Martinique](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/113/Martinique) > > [Swiss Alps Holidays](https://www.expedia.co.uk/Swiss-Alps.d553248630201290476.Holidays-City-Breaks) > > [St. Marie Holidays](https://www.expedia.co.uk/St-Marie.d6125654.Holidays-City-Breaks) ### General > [Visit Abergynolwyn](https://www.expedia.co.uk/Abergynolwyn.dx3000012590) > > [Visit Birmingham](https://www.expedia.co.uk/Birmingham.dx6023342) ---