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"Excellent family run hotel. Staff were friendly and helpful. Breakfast was cooked individually when ordered and not pre cooked left to dry out on the side. Only five minutes from the Minster so easy to come and go. Would thoroughly recommend."

"A wonderful experience all-round. The room was clean and spacious, and the travel cot was ideal. Staff were polite and attentive, and the leisure facilities were fantastic. We hope to return!"

"The property is well maintained and well position for a visit to all of Yorks attractions. It would have been great to have onsite parking but a car park was available close by at a reasonable charge. The staff were helpful and informative. I would definitely stay again and recommend the property to friends and family "

"Lovely hotel. Fab location. Staff were really helpful and lovely. Food was amazing. Would go back. "

"Lovely staff and nice room, although the lots of noise outside. People shouting and delivery vans/lorries loading and off loading "

"We didn't receive a particularly warm welcome on arrival but bar and breakfast staff were friendly and helpful. The bedroom was basic but fine for a short stay and the bed was comfortable. However, the noise from the streets outside (all night) affected our sleep. "

"Hotel and room very clean. Very convenient to local attractions like The Shambles and York Minster. They are within walking distance as well as shopping. Very friendly staff. Valet parking available or car park across the street."

"Didn’t stay and would not let me change date. Hotels.com attempted due to a family emergency but the hotel refused"

"Great hotel, great location for the Shambles and restaurants and bars. Friendly staff, nice big room. "