4/10
Had issues checking in because I couldn’t fill out the paperwork online because there was no way to upload anything. And I got contacted two days before we left and said I had to have that paperwork in today or we couldn’t get in and there was no way to print it out. There was no way to do anything. Furthermore, I couldn’t even get her number because Verbo blocks out the exchange of numbers. We finally figured it out And we show up to check in… When you pay such a high cleaning fee, you expect the property to be cleaned. There was no bedding down. There is no pillows in one of the rooms. At this point, I was still good, not worth complaining about. When I got there, I’m a professional musician. I had to go straight to the pier and play a show. The next morning, I noticed one of the mirrors in the bathroom is leaning. I take a picture of it and send it to the property manager, who hasn’t been at the property mind you in a very long time I’m sure. Just a cleaning crew. She says well normally people do walk-throughs when they get there so that wasn’t like that. That’s a contemptuous statement and very assuming. So I look on the back of the mirror and the hooks that it’s standing on, which I took videos of are just stuck straight in the drywall and could fall out at any time. The mirror was a huge safety hazard, and I pointed that out multiple times through text, videos, and pictures. Then a toilet wouldn’t flush and they ignored me for 2 days about a plunger. Wont be back.
Evan M.
Stayed 4 nights in May 2025