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Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Desk, free cots/infant beds, wheelchair access
Desk, free cots/infant beds, wheelchair access
Free toiletries, hair dryer

Guest reviews

35 reviews
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
All-inclusive
Air conditioning
Spa

Map

Explore the area

Popular LocationConvention Centre Creta Maris5 min walk
Popular LocationPort of Hersonissos6 min walk
Popular LocationSt. Paraskevi Church6 min walk
AirportHeraklion (HER-Nikos Kazantzakis)23 min drive

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  • Double or Twin Room

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble or Twin Room
  • Standard Room, Partial Sea View

    Room amenities

    • 323 sq ft
    • Partial sea view
    • Sleeps 3
    • 1 Double Bed
    More detailsStandard Room, Partial Sea View
  • Single Room

    Room amenities

    • 323 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room

About this area

Hersonissos

Hersonissos Palace - All Inclusive is located near the beach and in an area with good shopping. Star Beach Water Park is a popular area attraction and if an activity is on the agenda, Port of Hersonissos and Crete Golf Club are worth checking out. Aquaworld Aquarium and Acqua Plus Water Park are also worth visiting. Take the opportunity to explore the area for water adventures such as scuba diving and other activities like golfing.
Visit our Hersonissos travel guide
View in a map
Popular Location

What's nearby

  • Convention Centre Creta Maris - 5 min walk
  • Port of Hersonissos - 6 min walk
  • St. Paraskevi Church - 6 min walk
  • Aquaworld Aquarium - 8 min walk
  • Sarakino - 8 min walk

Getting around

  • AirportHeraklion (HER-Nikos Kazantzakis) - 23 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Serves breakfast, lunch and dinner.
  • Second on-site dining venue – Serves breakfast, lunch and dinner.

About this property

Hersonissos Palace - All Inclusive

5-star all-inclusive property, walk to Port of Hersonissos
2 outdoor pools, a restaurant and an indoor pool are available at this resort. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar. All 199 rooms offer furnished balconies, fridges and plasma TVs with satellite channels. Guests will also find room service (during limited hours), hairdryers and phones.
Hersonissos Palace - All Inclusive offers 199 forms of air-conditioned accommodation with a hairdryer and free toiletries. Rooms open to furnished balconies. 22-inch Plasma televisions come with satellite channels.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

All buffet meals, snacks and local beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free full breakfast
  • All buffet meals, snacks and local beverages included
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Tennis

Family friendly

  • 2 outdoor pools
  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Languages spoken

  • English
  • German
  • Greek
  • Russian

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 22-inch plasma TV
  • Satellite channels

Food and drink

  • Fridge

Outdoor space

  • Furnished balcony

More

  • Desk
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in between 2 PM and 4 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 25 May 2020 to 31 October 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Property registration number 1039K014A0046100

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hersonissos Palace
Hersonissos Palace Hotel
Palace Hersonissos
Palace Hotel Hersonissos
Hersonissos Palace Hotel Crete, Greece
Hersonissos Palace All Inclusive All-inclusive property
Hersonissos Palace All Inclusive
Hersonissos Palace - All Inclusive Hersonissos
Hersonissos Palace - All Inclusive All-inclusive property
All-inclusive property Hersonissos Palace - All Inclusive
Hersonissos Palace - All Inclusive Hersonissos
Hersonissos Palace
Palace All Inclusive All-inclusive property
Palace All Inclusive
Hersonissos All Inclusive

Frequently asked questions

Can I cancel my reservation for free at Hersonissos Palace - All Inclusive and receive a full refund?
Yes, Hersonissos Palace - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Hersonissos Palace - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Hersonissos Palace - All Inclusive have a pool?
Yes, this property has an indoor pool and 2 outdoor pools.
Is Hersonissos Palace - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hersonissos Palace - All Inclusive?
Hersonissos Palace - All Inclusive doesn't offer parking.
What time is check-in at Hersonissos Palace - All Inclusive?
Check-in is from 2 PM to 4 AM.
What time is check-out at Hersonissos Palace - All Inclusive?
Checkout is at noon.
Are there all-inclusive benefits at Hersonissos Palace - All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include tennis.
Where is Hersonissos Palace - All Inclusive located?
Situated near the beach, this all-inclusive resort is within a 10-minute walk of Convention Centre Creta Maris and Port of Hersonissos. Star Beach Water Park is 1.6 mi (2.5 km) away.
3.2
35 reviews
5 - Excellent
7
4 - Good
9
3 - Okay
8
2 - Poor
6
1 - Terrible
5

3.3/5

Cleanliness

3.7/5

Staff & service

3.8/5

Amenities

3.0/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, room comfort
Not for people from the UK
I would like to say...this hotel is in Greece so I understand that I will not get the food I am used to at home. This hotel does not cater for a U.K. Clientele. The staff are great but the fool is not to my taste which meant that we ate out in the evening...in fact at lunch too each day. It seems to support our Easten European counterparts but that didn't work for us! We booked two nights in other hotels to enjoy a higher standard of hotel. That wing the case you get what you pay for this is cheap and accessible clean and friendly no complaints just a higher standard was required on our part!
Stayed 6 nights in May 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Room comfort
Amazing food
Beautiful hotel lobby, reception and restaurant. Rooms definitely require upgrading I wouldn't say this is a 5* hotel. Food excellent. No entertainment. Rear hotel pool area run down requires attention.

2/5 Poor

Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Not a 5*!
It's a 3* at the max, bad all Inclusive , you end up paying for more. No entertainment . Hotel staff are rude.

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go there!
Rude and unfriendly staff, bad food (they charge for water at Dinner!), poor maintenance of rooms and in particular bathrooms, dirty common areas and hallways, small and crowded pool,definitely not a 5 stars as they claim.
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