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Hersonissos Palace - All Inclusive

Photo gallery for Hersonissos Palace - All Inclusive

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Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Desk, free cots/infant beds, wheelchair access
Desk, free cots/infant beds, wheelchair access
Free toiletries, hair dryer

Overview of Hersonissos Palace - All Inclusive

Hersonissos Palace - All Inclusive

5 out of 5
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
Dedalou 10 Street, Hersonissos, Crete Island

Explore the area

  • Popular LocationConvention Centre Creta Maris5 min walk
  • Popular LocationPort of Hersonissos6 min walk
  • Popular LocationAquaworld Aquarium8 min walk
  • AirportHeraklion (HER-Nikos Kazantzakis)24 min drive

Choose dates to view prices

About this area


Hersonissos Palace - All Inclusive is located near the beach and in an area with good shopping. St. Paraskevi Church and Palace of Malia are local landmarks, and some of the area's attractions include Aquaworld Aquarium and Star Beach Water Park. Acqua Plus Water Park and Dinosauria Park are also worth visiting. Take the opportunity to explore the area for water adventures such as scuba diving and other activities like golfing.

What's nearby

  • Convention Centre Creta Maris - 5 min walk
  • Port of Hersonissos - 6 min walk
  • St. Paraskevi Church - 6 min walk
  • Aquaworld Aquarium - 8 min walk
  • Sarakino - 8 min walk

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 24 min drive


  • Mythos family taverna - 6 min walk
  • Il Camino - 7 min walk
  • La Scala - 8 min walk
  • Kymata - 9 min walk
  • Nautica - 13 min walk

About this property

Hersonissos Palace - All Inclusive

All-Inclusive property with 2 outdoor pools and free breakfast
2 outdoor pools, a restaurant and an indoor pool are available at this resort. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar. All 199 rooms offer furnished balconies, fridges and plasma TVs with satellite channels. Guests will also find room service, hairdryers and phones.
Hersonissos Palace - All Inclusive offers 199 forms of air-conditioned accommodation with a hairdryer and free toiletries. Rooms open to furnished balconies. 22-inch Plasma televisions come with satellite channels.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Health First (Greece)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Tennis

Family friendly

  • 2 outdoor pools
  • Free cots/infant beds
  • Indoor pool
  • Fridge
  • Snack bar/deli


  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Languages spoken

  • English
  • German
  • Greek
  • Russian

Business services

  • Business centre
  • A meeting room


  • Pool sunloungers
  • Pool umbrellas


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Designated smoking areas
  • TV in lobby

Room amenities


  • Air conditioning
  • Free cots/infant beds


  • Bathtub or shower
  • Free toiletries
  • Hairdryer


  • 22-inch plasma TV
  • Satellite channels

Food and drink

  • Fridge

Outdoor space

  • Furnished balcony


  • Desk
  • Phone
  • Safe (surcharge)

Similar properties

See similar properties



Check-in from 2 PM - 4 AM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard and American Express; cash is not accepted
Property registration number 1039K014A0046100

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hersonissos Palace
Hersonissos Palace Hotel
Palace Hersonissos
Palace Hotel Hersonissos
Hersonissos Palace Hotel Crete, Greece
Hersonissos Palace All Inclusive All-inclusive property
Hersonissos Palace All Inclusive
Hersonissos Palace - All Inclusive Hersonissos
Hersonissos Palace - All Inclusive All-inclusive property
All-inclusive property Hersonissos Palace - All Inclusive
Hersonissos Palace - All Inclusive Hersonissos
Hersonissos Palace
Palace All Inclusive All-inclusive property
Palace All Inclusive
Hersonissos All Inclusive

Frequently asked questions

Overall score and ratings

Rating 5 - Excellent. 7 out of 35 reviews
5 - Excellent 20%
Rating 4 - Good. 9 out of 35 reviews
4 - Good 26%
Rating 3 - Okay. 8 out of 35 reviews
3 - Okay 23%
Rating 2 - Poor. 6 out of 35 reviews
2 - Poor 17%
Rating 1 - Terrible. 5 out of 35 reviews
1 - Terrible 14%




Staff & service




Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

3/5 Okay

Liked: Cleanliness, staff & service, room comfort
Not for people from the UK
I would like to say...this hotel is in Greece so I understand that I will not get the food I am used to at home. This hotel does not cater for a U.K. Clientele. The staff are great but the fool is not to my taste which meant that we ate out in the fact at lunch too each day. It seems to support our Easten European counterparts but that didn't work for us! We booked two nights in other hotels to enjoy a higher standard of hotel. That wing the case you get what you pay for this is cheap and accessible clean and friendly no complaints just a higher standard was required on our part!
Stayed 6 nights in May 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Amazing food
Beautiful hotel lobby, reception and restaurant. Rooms definitely require upgrading I wouldn't say this is a 5* hotel. Food excellent. No entertainment. Rear hotel pool area run down requires attention.

2/5 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
Not a 5*!
It's a 3* at the max, bad all Inclusive , you end up paying for more. No entertainment . Hotel staff are rude.

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go there!
Rude and unfriendly staff, bad food (they charge for water at Dinner!), poor maintenance of rooms and in particular bathrooms, dirty common areas and hallways, small and crowded pool,definitely not a 5 stars as they claim.