Ratings based on 101 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Mombasa, Kenya

Room given on 25th Floor.. excellent view !!

Posted 02-Feb-2016
Pros: everything.. staff.. room.. ambience.. service..
Cons: nothing I could think of for now !
Location: its next to a mall... so.. very convenient for food joints, shopping, day out, etc.
I had not travelled but my wife and son did. My wife was having a slight disability due to a fracture in her leg. The hotel staff were so good and they went out of their way to make her feel comfortable. The hotel even gave a wheelchair for her to use for her entire stay !! My sincere thanks to the hotel staff who made the stay as comfortable as it could get !
2 out of 5
by A verified traveller from Edmonton, Alberta Canada

Good location

Posted 17-Jan-2016
Bathroom was not clean. Room had flies. We complained to the hotel manager they moved us in another room which was slightly better. We stayed for two nights. We had another booking with them for another four days. When we checked in again into the Suite which was beautiful and had a great view but problem of the flies were in the suite again. Staff was good.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Excellent hotel, luxurious feel, friendly staff

Posted 13-Jan-2016
Everything about the hotel is good. The food/drink is obviously expensive but with the mall next door there is plenty of alternative choice.
5 out of 5
Recommended
for Couples
by sophie from france

great hotel

Posted 25-Oct-2015 on Hotels
I Stay 2 nights it was amasing! Personnel is nice, pool,spa and sport center perfect. hope to come back soon
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 18-Sep-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by Vivek

This traveller left a rating score only Posted 06-Sep-2015 on Hotels
4 out of 5
Recommended
for Couples
by shrimukh from New delhi

Great hotel

Posted 01-Sep-2015 on Hotels
Great service ! Great hotel only problem is that lobby is on the 9th floor so changing elevators is slightly annoying rest it was a great experience !
4 out of 5
Recommended
for Getaway With Friends
by Garima

This traveller left a rating score only Posted 26-Aug-2015 on Hotels
4 out of 5
Recommended
for Personal Event
by Navin

This traveller left a rating score only Posted 25-Aug-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by A verified traveller

A great hotel in a convenient location.

Posted 17-Aug-2015 on Hotels
A really nice hotel but they were updating the main lobby and other areas due to changover to St. Regis