Ratings based on 368 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
76% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 30-Nov-2016
Cons: Wi fi
Good luxury hotel. Staff to much trying to be nice. Poor wi fi in the room.
1out of 5
by A verified traveller from fernandez

Bad

Posted 21-Nov-2016
We had no room reservations even though we had reservations through Expedia. We sat in the lobby for 4.5 hours waitin for someone to vacate the room.
5out of 5
by A verified traveller from Delhi

Posted 20-Nov-2016
I used to stay in this hotel whenever I come to Mumbai on my business trip. location, ambiance and rooms are excellent, breakfast menu is wide and food is delicious and the staff is very good
4out of 5
by A verified traveller

Posted 29-Oct-2016
Good to stay staff was very good helpful.very good car service good with tourists information very helpful thanks you
5out of 5
by A verified traveller from Gujarat

Good Hospitality

Posted 29-Oct-2016
Pros: Good Hospitality
Cons: Good Hospitality
Location: During next Visit
Good Hospitality, service was nice and rooms were properly cleaned..................................
2out of 5
by A verified traveller from Abu Dhabi

No Hot Water in shower

Posted 20-Oct-2016
Cons: house keeping
No cleaning was done . old left undergarments were hanging in toilet, were not removed by hotel staff. Hot water was not available in shower
3out of 5
by A verified traveller

Decent hotel but dark and needs a facelift.

Posted 13-Oct-2016
I stayed here and the hotel is quite decent. The rooms overlooking the atrium are very dark and the hallways are poorly lit. The staff can be quite pushy and try to sell things or suggest additional services. While I enjoyed the stay, I would probably look elsewhere on my next visit.
4out of 5
by A verified traveller

Posted 25-Sep-2016
Satisfied with our stay in hotel. Rooms were clean and staff was friendly
3out of 5
by A verified traveller from Delhi

Good location, rooms and staff

Posted 22-Sep-2016
Stayed on 20 Sep 2016 for a night. Had booked executive room. They upgraded to Club room. Room was nice. Sheets and pillows were clean. Very small TV (32") for a premium room. Limited channels. Bathroom was clean and stocked. White coean towels. overall the room was good and worth the price (lower than other hotels). However the breakfast was a huge disappointment! The cafe was difficult to find on the first floor and had to ask a staff who guided through a narrow corridoor. Limited fruit, no cut fruit at all. Couldnt see yoghurt, even packed. Opted for medu vada, sambhar and chicken sausage. Vada and sambhar were ordinary, and quite lukewarm. Sausage was highly avoidable. Ordered a fresh plain dosa, which was just ok. The Chef was nice enough to come and ask about the meal, but I could not desist from sharing the facts! Overall, depending upon the tariff, take the hotel for the convenient location, nice enough rooms and helpful staff. Avoid the breakfast, even if included in price!
3out of 5
by A verified traveller

Posted 18-Sep-2016
Bed matress is hard. Do not order ribbs from the roof top restaurant as the ribbs are just bones and fat.