Ratings based on 423 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveller

Don't stay at The LaLit Hotel at the Airport

Posted 18-Apr-2016
Pros: The room is okay, but so many other brilliant hotels at the airport, don't bother.
Cons: Everything, from front desk staff, to wait staff in the dining room.
Don't stay here. I've been travelling in India for 18 years, and it's the worst, by far. There's the ITC, J W Marriott, Hilton hotels at the Mumbai airport, stay there. All lovely hotels. The hotel staff at the LaLit are the worst. Your experience in India, should be wonderful, but the staff here, will make you doubt there is such a thing as 'customer service'.
4 out of 5
by A verified traveller from london

Good hotel and helpful staff. Excellent food

Posted 17-Mar-2016
Very good all around. Close to the airport and great choice of food
2 out of 5
by A verified traveller from Adelaide Australia

Over booked Hotel

Posted 17-Mar-2016
After believing I had a confined booking, it was disappointing to arrive a hotel at 1am in morning after travelling for 17 hours from Australia and be told that hotel was overbooked and no room was available. I had previously stayed at same hotel as well as other Mumbai hotels whilst waiting for next morning flight during business trips to India and given hotel options close to airport, was disappointed that after considering hotel options and the fact that I'd stayed at this hotel on previous trip, was turned away due to overbooking issues. More disappointing when you use a hotel booking site believing that the booking is guaranteed. Hotel staff did transport me to an alternative hotel that had rooms available. The hotel standards are very good and this was the reason for again selecting this hotel but with the number of alternatives in area and bad experience, I won't be staying at this hotel again.
3 out of 5
by A verified traveller from Bhubaneswar

Okay Hotel Close to International Airport

Posted 09-Mar-2016
Pros: Ambiance, Cleanliness,
Cons: Staff Attitude, Food
We stayed there for 3 nights. Pros: The room was clean with the necessary equipment. The Bed, linens provided were clean and changed regularly. The Bathroom was of a decent size and was stuffed with all the necessities. The breakfast was served at the lobby and had a good collection. The overall ambience is good. Cons: The staff attitude is below par for a 5 star hotel, the staff looked overworked and hardly showed any enthusiasm. The in room dining is hugely expensive and lacked the taste expected. The location is also a bit of dampener as one have to travel long to reach any major attraction.
4 out of 5
by A verified traveller

Nice hotel close to airport and nearby business ar

Posted 29-Feb-2016
Pros: Spacious rooms
Cons: Communication
I booked through Expedia and got good deal. The property is good and is very close to airport. Rooms and restaurants within Lalit are very good. The breakfast spread was also nice. Only concern is reaching reservation staff on phone, however email response was quite okay compare to phone calls.
4 out of 5
by A verified traveller

Close to airport

Posted 18-Feb-2016
Pros: The decor and it is very spacious
Cons: The Internet access
Location: Next to international airport
This hotel is very close to the international airport. The service is very good and all the staff were very helpful. The breakfast has so much variety. It cateris for every taste. Just outside the hotel you can get rickshaws and transport to go places. However for a 5 star hotel the Internet access is only 1 hour free. Then it is very expensive., compared to other places where the Internet is part of the room facilities.
3 out of 5
by A verified traveller

Posted 31-Jan-2016
Good hotel location is excellent near the airport
5 out of 5
by Prasanna from Los Angeles, CA

Great hospitality, wonderful experience

Posted 28-Jan-2016 on Hotels
My pregnant wife and I were visiting Mumbai and our flight was scheduled early in the day. We requested the hotel for an early check-in and Gracie helped us out a long way. Not only did they give us an early check-in, they went out of their way to make sure my pregnant wife was comfortable during our stay there. We were blown away by their hospitality and would love to go back and stay at the Lalit again.
4 out of 5
by Amanveer

This traveller left a rating score only Posted 27-Jan-2016 on Hotels
5 out of 5
by Patricia from Boston

Great airport hotel!

Posted 25-Jan-2016 on Hotels
This is my hotel of choice when flying into or out of Mumbai. It's clean; the staff is very friendly and helpful; and the food is very good. They also have a nice pool and a good fitness center.