Ratings based on 582 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from Hyderabad

Good hotel bad staff

Posted 19-Jul-2017
The staff takes 45 mins just to get room service water or iron board. How do you expect this in a five star service for the price we pay??
5 out of 5
for Everyone
by A verified traveller from Seattle

Lalit consistently great

Posted 04-Jul-2017
Pros: The restaurant and chef Alam's amazing chicken dish!
Cons: Small fixes and updates in the bedroom and baths.
Location: Very convenient and close to airport, far from everything else.
The Lalit chain is always excellent. I've stayed at the one in New Delhi many times and this was my first stay in Mumbai. The staff was amazing and the best part of the trip, they helped with everything. A special thank you to the master chef Rais Alam at the restaurant who went out of his way to make an incredible special meal for me, it was excellent!
2 out of 5
by A verified traveller

Nice hostel but be prepared

Posted 06-Jun-2017
Pros: Location close to airport
Cons: Common areas are nice, clean and beautiful. Rooms need improvement. for example. The air conditioning centralized system is noisy.
Nice hotel , but be prepared to high prices on everything in the hotel. On the plus side, the staff is so friendly and eager to help. That was the most remarkable part. In general, Indian people are friendly, but
5 out of 5
for Everyone
by A verified traveller

Expensive but good

Posted 01-Jun-2017
The hotel I paid 20k for 2 nights. I felt that to be rich given the ITC maratha is cheaper and I must say is way better. But I enjoyed the comfort of the room and guest services. The staff was very slow however. I ordered for a bottle of water and it took 45 mins to get it. Fruit basket also was the same case. But the staff was friendly and accommodating.
3 out of 5
for Couples
by A verified traveller from Mumbai

Nice hotel in the heart of the city.

Posted 16-May-2017
Pros: The refreshing pool!
My stay this weekend was pretty awesome. This is a nice peaceful hotel in the heart of the city, however, while I was here, I felt like I was completely free of the noise and chaos of the city. This was a lovely experience and I would like to visit once again.
Comment from Hotel Management
22-May-2017 by Nikita Panvalker, Hotel Management
Dear Mr Gilmerio, Thank you for having taken the time to share your review about your perfect stay. It was a pleasure reading your feedback We look forward to welcoming you back to The LaLit, Mumbai. Your's sincerely, Nikita Panvalker, Reservations manager
1 out of 5
by A verified traveller

Posted 06-May-2017
The front desk guy took an hour to check us in.The mattress was very uncomfortable that it left us with a severe back pain. The pillows were not firm enough which lead to neck pain. Overall experience is 0.5 on 5 and i will not refer this hotel to anyone in future.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Apr-2017 on Hotels
5 out of 5
by Agata

This traveller left a rating score only Posted 10-Apr-2017 on Hotels
3 out of 5
by Vamsi

Average Hotel

Posted 29-Mar-2017 on Hotels
Pretty average hotel. My booking says free wifi but when asked at the reception they said I have to pay for it. However, I was not too concerned about the wifi as I have data on my mobile but I wasn't very pleased about the cleanliness of the room. The toilets are not so great. For the price I have paid I expect a decent quality which in this case did not meet my expectations.
1 out of 5
by A verified traveller

Definitely not a 5 Star, perhaps 3 star at best

Posted 27-Mar-2017 on Hotels
The Lalit is NOT a 5 star hotel. It is completely run down and needs major refurbishment. There are far better options available. Even if you are getting a bargain rate, I would recommend staying elsewhere.