Ratings based on 475 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Israel

Luxury hotel, few hunreds meters from internationa

Posted 11-Oct-2016
Pros: Close to the airport, high level service, big room
Cons: Food price in restaurant is extremely expensive: X10 from the normal price. Shuttle to the airport cost Rp 650+tax compare to blue taxi :Rp 200
Location: Airport: International terminal.
Big, comfortable hotel to spend the night before departure and more. Rooms are big and clean, staff is very helpful and service is in high level. Plenty of restaurants and dinning possibilities but extremely expensive compare to other restaurants in Mumbai.
3out of 5
by A verified traveller from Mebourne

My stay wasn't comfortable

Posted 05-Oct-2016
Location: It's near the airport. Easy in and out.
Unfortunately my stay at the Lalit was not as comfortable as I was expecting. Out of 2 nights, I couldn't sleep the first due to heavy noise coming from outside till about 11pm. In the morning, I had to request for a room change and the manager, Ruby, was feeling very apologetic about the whole situation. She said sorry about half a dozen time and gave a side facing room which was nice. She also offered us a complimentary meal. However the damage was already done and due to lack of sleep my whole trip was somewhat spoiled. To add to that both power sockets in my second room were damaged. Luckily I was carrying my power bank.
5out of 5
by A verified traveller from Cameroon

Well managed hotel in need of refurbishment

Posted 01-Oct-2016
Excellent in every respect except that it's beginning to show its age.
5out of 5
by A verified traveller from botswana

Lovely place

Posted 30-Sep-2016
Had a wonderful time. Was well taken care of. Lovely staff. Good food.
3out of 5
by A verified traveller from US

5 star prices with 4 star service

Posted 12-Sep-2016
If you want a real 5-star experience then please go to the Hyatt next door.
4out of 5
by A verified traveller from New Delhi

Close to International Airport

Posted 18-Aug-2016
Cons: Electrical fittings - lamps and even phones do need an upgrade asap. Mini bar needs to be more than canned drinks, no juices, no beer.
Appearances may be deceiving. Once you enter inside the hotel, its a vast expanse of space welcoming you. The reception / check in could use more staff for smoother fulfillment. Entering the room might get tricky as even after inserting the key car, electricity wasn't available; you really have to shove it in hard to get the room to light up. Telephones and electrical fittings do need replacement. The hotel is big, and another guest elevator on the other side should be there. Mini bar was disappointing. Overall a good property and prompt staff.
4out of 5
by A verified traveller from NEW DELHI, INDIA

close to Terminal 2..

Posted 17-Aug-2016
nice experience.. in-built structure is quite fascinating.. services and hospitality are excellent.. everything including security, is perfect..
5out of 5
by A verified traveller from New York City

Posted 28-Jul-2016
Excellent. The overall experience in Lalit is superb. I will surely stay here again.
4out of 5
by Susan from Gold Coast

Staff go out of their way to help

Posted 25-Jun-2016 on Hotels
Staff made the experience . Kind and helpful and friendly
5out of 5
by A verified traveller from Seoul

nice service

Posted 25-Jun-2016
great to staying english was good food was also great i will visit again