Not Worth It
Posted 01-Mar-2015 on Hotels
Not worth the price! Add a little more and you can stay at Novotel. The staff are friendly and nice but not so professional. Excellent customer service by Niket - Sales Manager. Positives: Location, bed linen/pillows are of very good quality, Daily & Financial newspaper complimentary. Taxi was arranged by staff at reception in just 10 minutes. Negatives: Food(In room Dining) was tasty however portion size is small. Tea kettle was not clean. Breakfast(In room dining) came without any cling wraps, quality of Jam chiplets poor, choice of juice not asked, tea was already poured in the cup, no sugar provided, milk was in a glass. Tv was not working(disconnected) Bedside alarm clock went off at 04:30 AM and again after 10 minutes. Alarm clock from next room was also ringing in the morning for almost an hour. The room doors close with a loud bang-next room was being serviced and the door banged almost 10 times. Blinds in the bathroom were not working(difficult to open-impossible to close) In room safe was not working. Overall It is worth half the price they charge.