Ratings based on 163 Verified Reviews

3.7 out of 5
75% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from yb

Good

Posted 15-Apr-2017
Had a pleasant stay. Although it was short. Friendly staff.
3 out of 5
by A verified traveller from Vancouver, BC, Canada

Hotel conveniently located on Juhu beach

Posted 24-Mar-2017
The first room we got had a malfunctioning shower head. Got a different room an hour later. Requested non smoking rooms at booking. Both were smokers! The staff were always friendly and accommodating. The hotel is living on its glory days if the past as the first 5 star hotel Mumbai; certainly not a 5 star anymore! Got charged 100 rupees for a lost key! Pretty sad! Most hotels don't even ask for them back. Overall, would not recommend this facility unless the location is important.
4 out of 5
Recommended
for Everyone
by A verified traveller from Delhi

Nice Hotel close to beach

Posted 14-Mar-2017
easy to reach from airport. relativly quiet. nice pool. good restaurant around. friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveller from chicago usa

Posted 13-Mar-2017
Excellent hotel room and glad I stay here then j w Marriott
4 out of 5
Recommended
for Everyone
by A verified traveller from Leicester UK

Lovely friendly hotel with great location.

Posted 02-Mar-2017
Pros: Very friendly and welcoming atmosphere. Unlike some hotels where you are just a number, here we felt like home away from home.
Cons: The service in coffee shop needs improving specially at breakfast time. At peak time (9.30 to 10.30 am) the service was not up to the standard
Location: Great lbeach front location
Had a lovely 7 night stay at this friendly hotel. Cannot fault the service and freindly smiling staff who went out of their way to help, nothing was too much for them. Special thanks to Komal on reception for helping me with the saree. Special thanks to Vikash and Ravi (among others, cannot remember their names sorry) for looking after us.
4 out of 5
Recommended
for Everyone
by A verified traveller

Its fyn to stay

Posted 10-Feb-2017
It's quite fyn to stay a its beside the beach n hotel staff are excellent
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel beach access great

Posted 10-Feb-2017
Pros: Beach access and pool area
We had a great time. Wi fi very slow food & drinks very expensive for India.
3 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne,Australia

Close to amenities ,shopping and eateries

Posted 29-Jan-2017
Staff mean well but fail to follow simple instructions, need to be told repeatedly if you want something to be done.Perhaps it is the culture expect to be tipped before anything can be done properly the first time.All staff expecting to be tipped all the time is a nightmare . A very good idea is to tip at the end of your stay, like a hotel in Kumarakom. You put a decent amount in an envelope and leave in a central box,this is then shared out among all staff at the property . The restaurants and food at this hotel was very good.The hotel needs updating.
5 out of 5
Recommended
for Everyone
by A verified traveller

Best hotel for beach view stay

Posted 12-Jan-2017
Wonderful stay with nice courteous staff and their services
3 out of 5
by ANUJ

Great Ambiance!!

Posted 10-Jan-2017 on Hotels
Everyone at the Hotel was very pleasant and accommodating.