Ratings based on 168 Verified Reviews

3.7 out of 5
75% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

the location is a huge bonus

Posted 18-May-2017
Pros: its location .... their bfast spread is also excellent
Cons: you guys are doing OK
Location: the beach .. the beach ... the beach ... i did not do much else .
mine was a very short stay but I enjoyed whatever time i spent at the hotel . .... I have one complaint however , I had requested for an early check in much before I landed in Mumbai ... but I was still made to wait for more than 30 mins before I was given a room ... a very small issue but needs to be looked into
1 out of 5
by A verified traveller from toronto

Horrible staff and smelly corridor

Posted 26-Apr-2017
Staff was horrible and downright racist.Tool advantage of my friend by charging him more on currency exchange.Smelly carpets and corridors,very oldhotel and if I were you I would stay in the novotel next door.
5 out of 5
Recommended
for Everyone
by A verified traveller from yb

Good

Posted 15-Apr-2017
Had a pleasant stay. Although it was short. Friendly staff.
3 out of 5
by A verified traveller from Vancouver, BC, Canada

Hotel conveniently located on Juhu beach

Posted 24-Mar-2017
The first room we got had a malfunctioning shower head. Got a different room an hour later. Requested non smoking rooms at booking. Both were smokers! The staff were always friendly and accommodating. The hotel is living on its glory days if the past as the first 5 star hotel Mumbai; certainly not a 5 star anymore! Got charged 100 rupees for a lost key! Pretty sad! Most hotels don't even ask for them back. Overall, would not recommend this facility unless the location is important.
4 out of 5
Recommended
for Everyone
by A verified traveller from Delhi

Nice Hotel close to beach

Posted 14-Mar-2017
easy to reach from airport. relativly quiet. nice pool. good restaurant around. friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveller from chicago usa

Posted 13-Mar-2017
Excellent hotel room and glad I stay here then j w Marriott
4 out of 5
Recommended
for Everyone
by A verified traveller from Leicester UK

Lovely friendly hotel with great location.

Posted 02-Mar-2017
Pros: Very friendly and welcoming atmosphere. Unlike some hotels where you are just a number, here we felt like home away from home.
Cons: The service in coffee shop needs improving specially at breakfast time. At peak time (9.30 to 10.30 am) the service was not up to the standard
Location: Great lbeach front location
Had a lovely 7 night stay at this friendly hotel. Cannot fault the service and freindly smiling staff who went out of their way to help, nothing was too much for them. Special thanks to Komal on reception for helping me with the saree. Special thanks to Vikash and Ravi (among others, cannot remember their names sorry) for looking after us.
4 out of 5
by patricia

Posted 27-Feb-2017 on Hotels
Service was good. Room, wifi comfortable and working. Breakfast was great, lunch and dinner were ok but pricey for the so-so quality. Pool and pool area were nice. Nice ocean view.
4 out of 5
Recommended
for Everyone
by A verified traveller

Its fyn to stay

Posted 10-Feb-2017
It's quite fyn to stay a its beside the beach n hotel staff are excellent
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel beach access great

Posted 10-Feb-2017
Pros: Beach access and pool area
We had a great time. Wi fi very slow food & drinks very expensive for India.