Reception

Reviews of Hotel New Deepak

2.5 out of 5
Hotel New Deepak
Opp. St. Joseph's School, Plot No. 86, N.H. Road No. 5, Sand-Hurst Road, Mumbai, Maharashtra

Reviews

3.0
Rating 10 - Excellent. 0 out of 11 reviews" "
Rating 8 - Good. 0 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 8 out of 11 reviews" "

3.6/10

Cleanliness

3.4/10

Staff & service

3.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Karan, Pune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
- A non-smoking room next to a smoking room made the room smoky - there were lizards in washroom - bed, room, everything was stinky - one of the shabbiest ones i have seen
Stayed 2 nights in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad hotel
nothing was satishfactory. no continental was available. and also staff was very rude. i will never recomonde it to any one.
Stayed 2 nights in Aug 2017

2/10 Terrible

sandy, pune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
'Hotel New Deepak' - bad experience
I went to this hotel for 2 days and had a bad experience. Staff was rude , room was not tidy , had a TV which didn't work for most of the times due to poor signal. Bathroom flush was not working well, had to spend some time to explain to the receptionist and staff what exactly was wrong with the flush. Still they tried to convince that it's all good. Finally after Half a day, a person came to repair and he seemed to understand the problem and fixed it quickly. Bed was not good either. I found Hotel Kumkum much better than this one when I visited last year. In summary, I will NEVER refer this hotel to anyone.

4/10 Poor

CHINTAN S, Surat

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Difficult to find.
This hotel is difficult to find.

6/10 Okay

mohammed, Bangalore

Good hotel worth the money
Rooms are clean and spacious. Although there are cocroches at every corner and are annoying. Hotel better have to spray them out and have room freshners. Overall place is descent and in middle of mumbai making travel easy.

2/10 Terrible

Phu Ng., Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL EVER BEEN
This guesthouse is out of date, everything worn. Just come in the room you will be gasped of cigarette stinky smell. Sit on the stinky bed, within 3 mins a legion of monster sized BED BUGS will come to eat you alive. No breakfast, no drinking water, no WIFI. Even you cannot order your meal. The place cannot find out, even taxi driver has to ask 100 times before reach this cheap hotel. This hotel not worth 2000 IR / night, just 200 IR / night if you are desperate about a place to sleep or need somewhere near the Rail Station.

6/10 Okay

vaishnav, hyderabad

ok its good

2/10 Terrible

suresh kr jain, jain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty hotel in main business location
There is no basic facilities for a pleasent stay my experience was very bad never I would like to suggest any one to stay there please never book a hotel like new deepak to any one

2/10 Terrible

B B, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Had to go to a lot of trouble to change the hotel, but the trouble was worth it....couldn't have stayed in Hotel New Deepak anyway.

2/10 Terrible

Naomi, Washington, DC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
The bed had stains and cigarette burns. The bathroom had the sink coming out of the wall. The electrical outlets were broken. The hot water is not available from the showerhead. Indian-style shower is available if hot water is needed for cleansing. The website advertised WiFi in the room but was only available in the lobby. The pictures on the website did not match what is seen in the room. The presentation was much better on website. The lobby has mice running around.

2/10 Terrible

のり, 日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
セクハラされた。部屋にネズミでた。
がっかり。この価格で。従業員の若い男性にセクハラされました。夜も怖くて寝れませんでした。最悪。タクシー運転手もこのホテルを知らない。地図が間違っているのでは?とにかくたどり着くのに莫大な時間がかかった。