Ratings based on 89 Verified Reviews

1.9 out of 5
16% of guests recommend
2.1 Room cleanliness
2.2 Service & staff
1.9 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from shafi

Very bad experience never go this hotel

Posted 01-Apr-2017
First of all I like to advice expedia not to promote such cheap and fake hotels which waste time for people rude counter stuff don't know how to talk with guest mennerless stuff
Comment from Hotel Management
23-Apr-2017 by Reservation, Hotel Management
Dear Esteemed Guest, Warm Greetings! At our hotel, our sole priority is to render efficient services to our guests. Therefore, we are disappointed to learn about your experience. We have taken note of the issue raised by you and assure you that we shall look into the matter with alacrity.
1 out of 5
by A verified traveller

Posted 01-Mar-2017 on Hotels
Comment from Hotel Management
04-Mar-2017 by General Manager, Hotel Management
We Regret that your experience did not match to your expectations and we trust you will appreciate that this does not in any way reflect our usual service levels and hope you will give us a chance to showcase the quality for our hotel and regain your confidence.
1 out of 5
by A verified traveller

All waist of money hotel.

Posted 26-Dec-2016
Third class of hotel standard. 100% different from as it looks. Never book it. Every 15 sec a plane goes over head airport near by.
Comment from Hotel Management
04-Mar-2017 by Reservation, Hotel Management
Dear Esteemed Guest, Warm Greetings! At our hotel, our sole priority is to render efficient services to our guests. Therefore, we are disappointed to learn about your experience. We have taken note of the issue raised by you and assure you that we shall look into the matter with alacrity.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 05-Dec-2016 on Hotels
2 out of 5
by A verified traveller from Vadodara

The hotel is not at all Internationl

Posted 29-Nov-2016
Cons: cleanliness and Alertness
Please improve staff and House keeping Management. And the facilities do not match up with the prices
Comment from Hotel Management
04-Mar-2017 by Reservation, Hotel Management
We had notice your concern, will definitely improve the same. Hope to serve you again in future.
1 out of 5
by A verified traveller

Bad hotel with bad services

Posted 27-Jul-2016
Pros: Nothing
Cons: Everything
Had a bad experience. The rooms are not clean enough, the staff is rude and refused to check in the customer if the expedia confirmation was not provided.
1 out of 5
by hemendrarai r.

rubbish everything

Posted 29-Mar-2016 on Ebookers
hotel is dirty staff no helpful at all i will not recommend this hotel to any one in future.
1 out of 5
by hemendrarai r.

never again

Posted 29-Mar-2016 on Ebookers
rubbish never again in this hotel everything rubbish this hotel is good for local not recommend from abroad visitor to mumbai.
1 out of 5
by A verified traveller from london

Poor location. Bad image.

Posted 02-Feb-2016
Tried to charge me INR 6000 extra although l had paid amount in full through expedia.They said my payment records was not on their system. Ended up in a small room with no facilities. Never book this hotel if you are coming from abroad. Reception staff prefers cash payments without receipts and will cooperate fully if you do this and upgrade your room to "super deluxe " !! Other better class hotels available in Andbheri West. Juhu area.
Comment from Hotel Management
04-Mar-2017 by Reservation, Hotel Management
Thank you for your valuable feedback. We sincerely apologize for the inconvenience caused to you during your stay at Hotel Milan International We request that your experience did not match up to your expectations and we trust you will appreciate that this does not in any way reflect our usual service levels and hope you will give us a chance to showcase the quality of our hotel and regain your confidence. We truly hope we will have the opportunity to welcome you again.
1 out of 5
by A verified traveller

Not recommended to anyone

Posted 21-Jan-2016
Gave me worst room I've ever seen when I ask for a little better one charged me 2400 more later when I wanted to take shower they told me wait till morning for a hot water had to wait for tea in the morning for 2 hours tea kettle was never been cleaned very bad room condition all flights lands from top of roof went to another website and booked another hotel near by . They refused to refund my upgrade money booked for 4 nights stayed only one night. Complete waste of money and time