Ratings based on 311 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderfull

Posted 14-May-2017
Wonderfull hotel, verry safe, good price for Bucket Beer. Good location 5 min. to the airport. Verry nice room and bathroom. I RECOMEND.
Comment from Hotel Management
15-May-2017 by Stephen Dsouza, Hotel Management
Dear Guest, Greetings of the day! Thank you for choosing to stay with us and. It is really nice of you to write a delightful review about our hotel. I'm truly happy to read it. At Courtyard by Marriott, Mumbai International Airport, it is our goal to provide consistent and top-notch services. The entire team looks forward to serve you in the not so distant future! Best regards, Stephen D'souza, Director of Operations, Courtyard by Marriott, Mumbai International Airport
5 out of 5
by A verified traveller

Posted 27-Mar-2017 on Hotels
Comment from Hotel Management
29-Mar-2017 by Vikas Kapai, Hotel Management
Dear Guest, Greetings of the day! Thank you choosing to stay with us. The entire team at Courtyard by Marriott, Mumbai International Airport looks forward to welcoming you back soon! Best regards, Vikas Kapai General Manager, Courtyard by Marriott, Mumbai International Airport
5 out of 5
by Sandip

Very nice stay in Mumbai

Posted 27-Mar-2017 on Hotels
We were in Mumbai for a 3 night layover as a part of our honeymoon. I must mention that the hotel gave us complimentary breakfast (at MoMo cafe which is great btw) plus cake and wine when we told them that (thanks a lot for that). The hotel is close to a metro station and can be accessed via taxi services. Our overall experience at the hotel was superb with very polite hotel staffs. The only troubling thing was that whenever we asked the concierge to call us a cab, they always called the blue cabs standing outside the hotel who ridiculously overcharge the fares (double the normal price)!
Comment from Hotel Management
29-Mar-2017 by Vikas Kapai, Hotel Management
Dear Guest, Greetings of the day! Thank you for taking your time out to write an amazing feedback about our hotel. I'm truly delighted to read your review.The location of the hotel is indeed a good one for travelers. At Courtyard by Marriott, Mumbai International Airport, it is our goal to provide consistent and top-notch service to all our guests.In our constant strive for excellence, reviews like these keep us motivated. The entire team at Courtyard by Marriott, Mumbai International Airport looks forward to welcoming you back soon! Best regards, Vikas Kapai General Manager, Courtyard by Marriott, Mumbai International Airport
2 out of 5
by teelucksingh

its good but beware of giving deposit tell them we

Posted 27-Mar-2017 on Hotels
we use this from 16 to 22of march. check in they tell me to put a deposit of 20000inr for chargable items then on check out they will credit the remain balance in our a/c today 27 of mrch nothing in my a/cand we already left india to our island plz help me it spoilt our holiday with stress as we use nothing chargable
Comment from Hotel Management
20-Apr-2017 by Vikas Kapai, Hotel Management
Dear Guest, I appreciate you taking the time to provide us with such a detailed review.I am very sorry to hear that your stay did not meet expectations and that you weren't satisfied with the competence of our team. Request you to share your contact details with us, would like to get in touch with you at the earliest. Sincerely, Stephen D'souza, Director of Operations, Courtyard by Marriott, Mumbai International Airport
5 out of 5
by Navnit

money's worth

Posted 25-Mar-2017 on Hotels
the price paid was better than most hotels, good food and lots of variety. Friendly staff and very helpfull. would recommend friends and family. close to the airport.
Comment from Hotel Management
29-Mar-2017 by Vikas Kapai, Hotel Management
Dear Guest, Greetings of the day ! Thank you for your review and for choosing our hotel. I am pleased to note that you had a satisfactory stay with us and your compliments have been accepted with great delight by our team. I hope that you will stay with us several times more on your next trips. The entire team at Courtyard by Marriott, Mumbai International Airport looks forward to serving you again! Best regards, Vikas Kapai General Manager, Courtyard by Marriott, Mumbai International Airport
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and convenient location

Posted 06-Mar-2017
Pros: Location, service
Location: Convenient for getting in and out of the city to the airport, Not many restaurants in walking distance if you are the kind to like those options.
I had booked this hotel through Expedia this time and had a very satisfyng experience. Right from pick up at the airport, check in to access to the lounge the service levels were excellent. The breakfast buffett was excellent, while service levels could be better there as sometiimes we had to wait for our orders. Overall a great stay for a business visit with easy access to the airport being a plus.
Comment from Hotel Management
11-Mar-2017 by Vikas , Hotel Management
Dear Guest, Greetings of the day! It is nice of you to take time out to write an excellent feedback about our hotel. The location of the hotel is indeed a good one for travelers. All of us look forward to serve you in the not so distant future! Best regards, Vikas Kapai General Manager, Courtyard by Marriott, Mumbai International Airport
5 out of 5
by A verified traveller

Posted 05-Mar-2017 on Hotels
Great hotel in Mumbai!
Comment from Hotel Management
20-Mar-2017 by Vikas Kapai, Hotel Management
Dear Guest, Greetings of the day! Thank you for choosing to stay with us. It is nice of you to take time out to share an excellent feedback about our hotel. The entire team at Courtyard by Marriott, Mumbai International Airport looks forward to serve you again & again! Best regards, Vikas Kapai General Manager, Courtyard by Marriott, Mumbai International Airport
5 out of 5
by sinclair

great

Posted 02-Mar-2017 on Hotels
Excellent
Comment from Hotel Management
20-Mar-2017 by Vikas Kapai, Hotel Management
Dear Guest, Greetings of the day! Thank you for choosing to stay with us. It is nice of you to give us a perfect rating and and to recommend our hotel to other travelers. The entire team at Courtyard by Marriott, Mumbai International Airport looks forward to serve you again & again! Best regards, Vikas Kapai General Manager, Courtyard by Marriott, Mumbai International Airport
3 out of 5
by A verified traveller

Posted 15-Feb-2017
TV across all channels there was no clarity... the sheets were not clean enough.... had rashes... the washroom basin was not cleaned when we got into the room..... overall not as great we expect Marriott to be..
Comment from Hotel Management
22-Feb-2017 by Vikas Kapai , Hotel Management
Dear Guest, Greetings of the day! I appreciate you taking the time to provide us with such a detailed review.I am very sorry to hear that your stay with us did not meet your expectations and that you weren't satisfied with the competence of our team. Your valuable feedback regarding our rooms has been discussed with the team. I would like to assure a better experience. We do hope that you treat this incident as an aberration from us usual standards. Sincerely, Vikas Kapai General Manager, Courtyard by Marriott, Mumbai International Airport
4 out of 5
Recommended
for Families
by A verified traveller

Posted 13-Feb-2017
Pros: The location and the food.
Cons: Some activities for children. Additional seating at the swimming pool.
We have a good experience at Courtyard. The food was very delicious and the menu had a good spread.
Comment from Hotel Management
16-Feb-2017 by Vikas Kapai , Hotel Management
Dear Guest, Greetings of the day! Thank you for taking your time out to write an amazing feedback about our hotel. We are glad to know that you had a memorable experience. The entire team at Courtyard by Marriott, Mumbai International Airport looks forward to serve you in the not so distant future! Best regards, Vikas Kapai General Manager, Courtyard by Marriott, Mumbai International Airport