Ratings based on 303 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and convenient location

Posted 06-Mar-2017
Pros: Location, service
Location: Convenient for getting in and out of the city to the airport, Not many restaurants in walking distance if you are the kind to like those options.
I had booked this hotel through Expedia this time and had a very satisfyng experience. Right from pick up at the airport, check in to access to the lounge the service levels were excellent. The breakfast buffett was excellent, while service levels could be better there as sometiimes we had to wait for our orders. Overall a great stay for a business visit with easy access to the airport being a plus.
Comment from Hotel Management
11-Mar-2017 by Vikas , Hotel Management
Dear Guest, Greetings of the day! It is nice of you to take time out to write an excellent feedback about our hotel. The location of the hotel is indeed a good one for travelers. All of us look forward to serve you in the not so distant future! Best regards, Vikas Kapai General Manager, Courtyard by Marriott, Mumbai International Airport
3 out of 5
by A verified traveller

Posted 15-Feb-2017
TV across all channels there was no clarity... the sheets were not clean enough.... had rashes... the washroom basin was not cleaned when we got into the room..... overall not as great we expect Marriott to be..
Comment from Hotel Management
22-Feb-2017 by Vikas Kapai , Hotel Management
Dear Guest, Greetings of the day! I appreciate you taking the time to provide us with such a detailed review.I am very sorry to hear that your stay with us did not meet your expectations and that you weren't satisfied with the competence of our team. Your valuable feedback regarding our rooms has been discussed with the team. I would like to assure a better experience. We do hope that you treat this incident as an aberration from us usual standards. Sincerely, Vikas Kapai General Manager, Courtyard by Marriott, Mumbai International Airport
4 out of 5
Recommended
for Families
by A verified traveller

Posted 13-Feb-2017
Pros: The location and the food.
Cons: Some activities for children. Additional seating at the swimming pool.
We have a good experience at Courtyard. The food was very delicious and the menu had a good spread.
Comment from Hotel Management
16-Feb-2017 by Vikas Kapai , Hotel Management
Dear Guest, Greetings of the day! Thank you for taking your time out to write an amazing feedback about our hotel. We are glad to know that you had a memorable experience. The entire team at Courtyard by Marriott, Mumbai International Airport looks forward to serve you in the not so distant future! Best regards, Vikas Kapai General Manager, Courtyard by Marriott, Mumbai International Airport
4 out of 5
Recommended
for Everyone
by A verified traveller from india

Nice location

Posted 06-Feb-2017
Comfortable and staff was good. Centrally located.
Comment from Hotel Management
11-Feb-2017 by Vikas Kapai , Hotel Management
Dear Guest, Greetings of the day! Thank you for taking your time out to write an amazing feedback about our hotel. I am glad you had a comfortable stay with us. The location of the hotel is indeed a good one for travelers. The entire team at Courtyard by Marriott, Mumbai International Airport looks forward to welcoming you back soon! Best regards, Vikas Kapai General Manager, Courtyard by Marriott, Mumbai International Airport
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to the airport, only stayed one night

Posted 24-Jan-2017
Pros: Wel kept, clean room and comfortable
Cons: not sure
Location: not sure
Only stayedthe one night to rest after flying in from abroad, Then ahd o coninue journey the followin morning, Had a very restful night and good breakfast
Comment from Hotel Management
28-Jan-2017 by Vikas Kapai,General Manager, Courtyard by Marriott, Hotel Management
Dear Guest, Greetings of the day! We are delighted to know that you had a pleasant experience at our hotel.The location of the hotel is indeed a great one for on-the-go travelers. I am glad to know that you liked our rooms and service. The entire team is delighted to read your words of encouragement. We look forward to serve you again! Regards,
5 out of 5
Recommended
for Everyone
by A verified traveller

A very nice hotel in the centre of the city

Posted 23-Jan-2017
It was a very nice experience staying in this hotel
Comment from Hotel Management
31-Jan-2017 by Vikas Kapai General Manager, Courtyard by Marriot, Hotel Management
Dear Guest, Greetings of the day! Thank you for choosing to stay with us. It is nice of you to take time out to share your feedback.The location of the hotel is indeed a good one for travelers. Hope your next stay is just around the corner. The entire team at Courtyard by Marriott, Mumbai International Airport looks forward to serve you again! Best regards,
4 out of 5
by Navneet

Nice Hotel, would like to stay here again

Posted 23-Jan-2017 on Hotels
Good Hotel with Nice Breakfast and service
Comment from Hotel Management
28-Jan-2017 by General Manager, Hotel Management
Dear Guest, Greetings of the day! Thank you for choosing to stay with us. It brings us immense pleasure to know that you had a wonderful experience at our hotel.The entire team is thrilled to read your review. We look forward to your return visit and serve you again! Best regards, Vikas Kapai General Manager, Courtyard by Marriott, Mumbai International Airport
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Jan-2017 on Hotels
5 out of 5
by Jill D

This traveller left a rating score only Posted 16-Jan-2017 on Hotels
5 out of 5
by Divyesh

This traveller left a rating score only Posted 16-Jan-2017 on Hotels