The staff at the hotel are not that responsive to customers' needs. Upon arriving the duty manager was very rude and did not even want to speak with me to try to resolve my early arrival. The hotel itself has good facilities.
Comment from Hotel Management
07-Mar-2016 by Vikas Kapai, General Manager, Courtyard by Marriot, Hotel Management
Dear Guest, Thank you for your review.I am disappointed to learn that you were not happy with the competence of our team.Please note that this critical feedback will be used in training our staff. Hoping that you will give us another chance to delight you with our service.