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"Stay was alright. Didn't eat or use bar"

"Lovely and spacious room. Only issue was the not hot water in the shower but reported to maintenance and fixed right away. Ok English style breakfast. Staff were friendly and helpful"

"Clean room 21 thank you. Taps could be improved. Flush mechanism in toilet poor. Requires new fill valve to allow correct amount of water in to give a reliable flush. Not good for 2 days stay!"

"GREAT COMFORTABLE SERVICE AND FACILITIES"

"The room we booked was clean and very pleasant but unfortunately overnight on the first day the toilet cistern developed a leak. Because it was a Sunday and they couldn't get a plumber to attend they helped us move into a beautiful 2 bedroom apartment with its own living room and kitchen at no extra charge. We were so impressed we have booked a similar one bedroom apartment at the Green Dragon at the beginning of September."

"Very little parking available and £10 per night. But on street parking a few minutes walk or 4pm to 10am on the square in front. Not a problem. Fabulous location, probably the best in Richmond town. Lovely characterful building. Pricy and breakfast extra. Greggs or Wetherspoons nearby! My issue was with a premium room, 205. One set of curtains couldn’t be opened or fully closed. And window couldn’t be opened due to lack of maintenance. Main problem was the mattress. Unbelievably bad. It was probably very soft when new but by now it was squashed to half its original thickness. Terrible sleep. I’ve had better mattresses in $10 Central American hostels. It’s 29 years since I last stayed and despite the staff denials the mattress felt like it had been in service for longer. Staff excuse ‘we don’t sleep here so didn’t know’. Not good enough. A simple room condition inspection would have identified that. Potentially great but do the maintenance. "

"I and the wife spend a weekend away for out anniversary to walk around some of lovely Yorkshire. The staff at the Gamekeepers are incredible proud of their establishment, they were always kind courteous and helpful. Special compliments for Dan, he was always helpful communitive and friendly. The food is really good, especially the breakfast, really enjoyed it, everything taste as it should. Rooms are clean, some smaller than others, will be booking again maybe a pod. The gym & spa facilities are very good just what is required."

"A really good location to stop overnight and very happy with the room. Breakfast was delivered in a hamper box outside our room and was rather disappointing. No egg/cold meats option. The main option was oats with fruit. We ordered with banana and strawberry. Tiny amount of strawberry and the banana slices were dried and chewy. But the evening meal was good honest pub grub."

"The check in was slow as no staff were about and had to wait for a while. However staff were welcoming and helpful and approachable. The room itself was basic but met the requirements for us. It was quite hot at night and the curtains didn’t do their job very well resulting in our daughter waking at 5.30am. The towels were of a reasonable standard but could do with being replaced. The room was facing onto a main road so traffic noise the next morning was noticeable and woke us up. Breakfast was limited but cooked breakfast was nice choice and came quickly and hot. "