Ratings based on 93 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Sippy Downs, Queensland

Good location, easy to find.

Posted 14-Jan-2018
Pros: Lovely setting, quiet, although alongside the Western Freeway. Swimming pool a few steps from our back patio, and enjoyed an early morning swim.
Cons: New mattress on the Queen bed. some supboards need attention in the kitchen.
Location: Adjacent to a major Shopping Centre, and food outlets.
Nice roomy apartment, but needs a new mattress on the Queen Bed. Good base if you were staying for a few days in Brisbane.
3 out of 5
Recommended
for Everyone
by A verified traveller from Gold Coast

Only one in the Area

Posted 07-Dec-2017
Cons: see above The entrance is tricky if you come past the first time. You could miss it.
Location: only one in region
The entire engagement was pleasant but like most current staff at hotels seem to lack interpersonal skills when it comes to handling the exception. While I do not attribute fault it seems there is a training deficit. I book the room with the thought that it could be available around 12noon (my wrong assumption) upon arrival I was told that the room was not ready and REPEATEDLY told the standard was a 2pm check in and that the rooms were not ready. (in a nice manner) On persisting with my request, the staff then proceeded to see if they could adjust booking to accommodate my request. Eventually, it was successful. Here is the point, is this or is this not a hospitality industry. Should I have need to insist on looking for a room or should the staff member try to empathise rather that quote the rule book. By the way this happens in quite a lot of other Hotels. In these days of competition for business you would think that the frontline staff should be the most trained not only is administering the job but providing good customer experience. I guess if no one says anything, one can keep doing it.
2 out of 5
by A verified traveller from Coolangatta

Don't expect average or above

Posted 13-Nov-2017 on Wotif
Pros: Location
Cons: Every thing
Location: Adjacent to Mt Ommaney shopping centre
Convenient location whilst clean is very tired condition in need of major renovations. Disappointed will not stay there again unless in extreme circumstances.
4 out of 5
Recommended
for Everyone
by A verified traveller from Burleigh Heads

Affordable accommodation in Brisbane area

Posted 23-Oct-2017 on Wotif
The accommodation is quite affordable. The room was a hotel style but quite large. The only criticism I have is the rooms were dated, however, still in good condition. And the breakfast was $22 per person. A little steep. Overall, I would be happy to stay there in the future for the price I paid.
5 out of 5
by Sarah

This traveller left a rating score only Posted 14-Aug-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Queensland

Very functional. Amazing staff

Posted 22-Jul-2017 on Wotif
Room was functional, clean but a little tired. So impressed with the duty manager. He efficiently managed out check in late after a trying day, and the following morning had a coffee and the paper waiting at check out 'because I thought you might need it today'. Such a little gesture but so appreciated and such a reflection of great hospitality. Thank you again
4 out of 5
by A verified traveller

Nice clean place

Posted 03-Jul-2017 on Lastminute
Night staff was rude at check in paid for a queen and double room got a double and single room for 4 people jug didn't work at all so hard for coffee and bottle making
5 out of 5
by A verified traveller

Comfy Place

Posted 28-May-2017 on Hotels
It was a comfortable place except hearing next door snoring away. Haha.. Maybe they need to invest into sound-proof rooms? But overall, it was a good stay.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Queensland

Good location & facilities for business trip

Posted 21-May-2017
Pros: Overall cost-effective, value for money accommodation. Will be using it again for myself, employees and clients.
Cons: Decor a bit old fashioned - but still clean and comfortable.
Location: Major shopping centre across road. Good variety and price range for local dinning. Public transport in walking distance (bus). Close to highways.
Stayed for 2 nights while on business - comfortable, clean facilities & location and was convenient for getting to the city, Southside and Western suburbs. Good choice of restaurants close by for dinner accessible by courtesy bus. On-site breakfast really good. Overall cost-effective, value for money accommodation. Will be using it again for myself, employees and clients.
3 out of 5
Recommended
for Families
by A verified traveller

Convenient location

Posted 02-May-2017 on Wotif
Pros: This motel was convenient as we were attending a function nearby.
Cons: This motel is looking tired and could do with a makeover.
Motel room was basic and clean. Towels good as was bed linen, usual supplies tea, coffee, milk, biscuits, toiletries, hairdryer.