Ratings based on 97 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveller from Sippy Downs, Queensland

Good location, easy to find.

Posted 14-Jan-2018
Pros: Lovely setting, quiet, although alongside the Western Freeway. Swimming pool a few steps from our back patio, and enjoyed an early morning swim.
Cons: New mattress on the Queen bed. some supboards need attention in the kitchen.
Location: Adjacent to a major Shopping Centre, and food outlets.
Nice roomy apartment, but needs a new mattress on the Queen Bed. Good base if you were staying for a few days in Brisbane.
5 out of 5
by Noel

This traveller left a rating score only Posted 05-Jan-2018 on Hotels
4 out of 5
for Everyone
by A verified traveller from Mundubbera, Qld

Conveinience and size aplenty!

Posted 26-Dec-2017 on Lastminute
Great location for ease to highway and shops. The room was huge and perfect for extended stays with a tonne of storage. The only issues were upon arrival the reception staff had left early (but understandably being Christmas). The air conditioner in the room was a tad too loud and the room wasn’t security screened, meaning it was impossible to let some fresh air through when not in the room itself, or at night time. Was pleasantly surprised at the facilities and the rooms. Will definitely be staying here again.
5 out of 5
for Everyone
by A verified traveller from Tara Qld

Perfect place to stay

Posted 18-Dec-2017 on Wotif
Was lovely to have a great place to stay while we're visiting our son in hospital. The air con on, ice in the trays and cold water in the fridge were great to come to (it's the little things that count). The complimentary washer and dryer helped to. Loved the place so much we booked our next stay while still there. Thankyou so much.
3 out of 5
for Everyone
by A verified traveller from Gold Coast

Only one in the Area

Posted 07-Dec-2017
Cons: see above The entrance is tricky if you come past the first time. You could miss it.
Location: only one in region
The entire engagement was pleasant but like most current staff at hotels seem to lack interpersonal skills when it comes to handling the exception. While I do not attribute fault it seems there is a training deficit. I book the room with the thought that it could be available around 12noon (my wrong assumption) upon arrival I was told that the room was not ready and REPEATEDLY told the standard was a 2pm check in and that the rooms were not ready. (in a nice manner) On persisting with my request, the staff then proceeded to see if they could adjust booking to accommodate my request. Eventually, it was successful. Here is the point, is this or is this not a hospitality industry. Should I have need to insist on looking for a room or should the staff member try to empathise rather that quote the rule book. By the way this happens in quite a lot of other Hotels. In these days of competition for business you would think that the frontline staff should be the most trained not only is administering the job but providing good customer experience. I guess if no one says anything, one can keep doing it.
2 out of 5
by A verified traveller from Coolangatta

Don't expect average or above

Posted 13-Nov-2017 on Wotif
Pros: Location
Cons: Every thing
Location: Adjacent to Mt Ommaney shopping centre
Convenient location whilst clean is very tired condition in need of major renovations. Disappointed will not stay there again unless in extreme circumstances.
4 out of 5
for Everyone
by A verified traveller from Burleigh Heads

Affordable accommodation in Brisbane area

Posted 23-Oct-2017 on Wotif
The accommodation is quite affordable. The room was a hotel style but quite large. The only criticism I have is the rooms were dated, however, still in good condition. And the breakfast was $22 per person. A little steep. Overall, I would be happy to stay there in the future for the price I paid.
5 out of 5
by Sarah

This traveller left a rating score only Posted 14-Aug-2017 on Hotels
4 out of 5
for Everyone
by A verified traveller from Queensland

Very functional. Amazing staff

Posted 22-Jul-2017 on Wotif
Room was functional, clean but a little tired. So impressed with the duty manager. He efficiently managed out check in late after a trying day, and the following morning had a coffee and the paper waiting at check out 'because I thought you might need it today'. Such a little gesture but so appreciated and such a reflection of great hospitality. Thank you again
4 out of 5
by A verified traveller

Nice clean place

Posted 03-Jul-2017 on Lastminute
Night staff was rude at check in paid for a queen and double room got a double and single room for 4 people jug didn't work at all so hard for coffee and bottle making