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"The hotel is at the motorway service station but it is surprisingly quiet for the location. The hotel is a little dated but the room was very clean and comfortable and the staff were very friendly and helpful. Staying for one night on the way to the Malvern Show it worked perfectly for us."

"Swimming pool and spa very relaxing. Garden restaurant pleasant, food average. Breakfast wasn’t explained so we didn’t realise you could order eggs. Bacon was rubbery. Melon all gone by 9am. Pastries could have been fresher. Good tea tray in room. Room was larger than expected. "

"Very clean and recently decorated hotel. Comfy bed and very smart (although small) bathroom. Food was excellent in restaurant in evening and at breakfast. Nice grounds and good looking golf course. I'd choose to stay again when in area."

"Hotel located in a good location & staff were exceptionally friendly & helpful. Would commended & revisit again."

"Breakfast fresh and good"

"Our room was clean and comfortable. The reception and bar staff were friendly and helpful. We didn't use the restaurant."

"A very nice stay from start to finish. Very nice room, in historic hotel. Staff friendly and efficient, car park at rear of hotel. "

"I stayed in the main building with heigh ceilings & it is full of character . The staff are unbelievably friendly & quite happily amended my evening meal to suit me . Fabulous views from many rooms & the sunset has to be seen from the large terrace . Within 1 minute , you are in the historic town centre "

"The hotel itself is an impressive building, but it is clearly in need of renovation. We stayed in an outside room (No. 17), which felt quite dated and would benefit from some updating. During our stay, there was an unpleasant sewage smell coming from the bathroom, which was disappointing. The room was also very warm, and adjusting the radiator thermostats didn’t seem to have any effect. As a result, we had to open the window, but this meant dealing with constant noise from the busy road outside, which made it difficult to sleep. On the positive side, there were plenty of parking spaces available, and the staff were very friendly and welcoming."