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"This hotel was truly EXCEPTIONAL! It exceeded my expectations to the point where I'm already trying to book my next stay there. Although it's a 30 minute drive to Malecon, it's worth it. It's safe, quiet and because there are only like 9 rooms on the property, it's a very intimate setting. The staff was phenomenal - everyone from Maria at the front desk, to Dulce and Diana who made sure we always had the best margaritas (the cucumber blended margarita is a must btw!), to Abi who took care of us when we dined there, what an amazing group of people. This place is at the top of my favorite destinations, highly recommend! "

"This is by far my favorite resort I've been to and it feels like a home away from home while being here. This is my second trip to this specific resort this year and I'm already looking into another trip. Ultimate relaxation and a worry free time. Food is always excellent, drinks are everything I wanted and more, the view and activities are incredible and the service from staff is the best I've received out of anywhere I've gone. Thank you Isabella for all of your help with all of the changes we had last minute and being such a bright part of Garza & Puerto Vallarta. "

"On the beach. Close to everything. Great staff. Very relaxing vacation."

"The room had blood on the floor and was never cleaned. "

"It’s a beautiful hotel and great service. The only thing that bothered me a little is having to have the hotel wristband. I understand why, but need to figure out a better system. Go out of into town and everyone knows where U’re staying. Also, they give you 1 set of 2 card keys. 1 for elevator and 1 for room. If you have a partner, always have to go with them to get to from Or access to pool"

"The staff is kind and helpful. Food need work and some areas look like they need some maintenance. The lady in reception Cassandra R is amazing as well as many others. But she was knowledgeable professional and always willing to help you "

"Amazing stay here, one of the best all inclusive options out there. We will definitely be returning. Amazing staff and dining. "

"Hotel Mousai was one of the best experiences I’ve ever had at a resort. From the hospitality to the food we could not have asked for a better experience. 10/10 recommend! "

"One of the best resorts I have ever been to. Pictures do it no justice, you just have to see it for yourselves. "