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Reviews of Courtyard by Marriott Middletown Goshen

3 out of 5
Courtyard by Marriott Middletown Goshen
24 Crystal Run Xing, Middletown, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 404 out of 714 reviews" "
Rating 8 - Good. 179 out of 714 reviews" "
Rating 6 - Okay. 70 out of 714 reviews" "
Rating 4 - Poor. 30 out of 714 reviews" "
Rating 2 - Terrible. 31 out of 714 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating. Rooms were clean and spacious. Close to everything.
Stayed 1 night in May 2024

6/10 Okay

Meghan, Troy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel oversold doubles and only had a king room for us. We have kids and needed the other bed, so it was a slight issue. They gave us a cot and had a fold out bed, so we made it work. The front desk was awesome and even set up the cot themselves. It was a management issue that the room should have been available and not oversold, as we reserved it months ago. The staff did what they could to make it right.
Stayed 1 night in Apr 2024

8/10 Good

peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Check sheets for the sofa bed ours had lots of large stains. Rooms are clean but our room was at the end of hall and it seemed like they squeezed everything in it it was small and not set up in a comfortable way.
Stayed 1 night in Apr 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffery

Stayed 1 night in Apr 2024

10/10 Excellent

John, Moorpark

Stayed 1 night in Apr 2024

8/10 Good

Karen E.

Stayed 1 night in Apr 2024

2/10 Terrible

Heather

Stayed 2 nights in Mar 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
All was great!
Stayed 1 night in Apr 2024

2/10 Terrible

Suzanne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was horrible! First, the bathroom tub didn't drain, so when you showered it filled with 12-18 inches of water. Second, there was no HOT WATER at 9am in the morning. Impossible to shower when the water is cold. Third, there was a hallway fight at 4am which kept us wide awake. Do better Marriott. What a horrible stay and sleep.
Stayed 1 night in Mar 2024

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed being able to relax in the lobby/ bar area. Staff was friendly and professional. We look forward to our next visit.
Stayed 1 night in Mar 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to get to.
Stayed 1 night in Mar 2024

4/10 Poor

lorraine m

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The tub was dirty, black spots on white bedspread sheets, tv in terrible condition, room extremely dated, not worth the money, have pictures
Stayed 1 night in Mar 2024

8/10 Good

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

SVETLANA, STATEN ISLAND

Travelled with family
I like the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Trevone

Stayed 1 night in Feb 2024

8/10 Good

Miryum Blima

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Ernani

Stayed 1 night in Jan 2024

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was ver welcoming, and clean. Our room was very nice the bed was comfortable . Everything was very clean, and I am very fussy! All hotel staff were very friendly, helpful and nice. Will definitely stay here again.
Stayed 2 nights in Jan 2024

8/10 Good

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
This property was great for a quick stay. Had what we needed. Appreciated the fridge.
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer, Greenwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kathleen, Forest Hills

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

gertrude

Stayed 1 night in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

David, Chula Vista

Stayed 1 night in Dec 2023

10/10 Excellent

tiffany, Highland

Stayed 1 night in Dec 2023

6/10 Okay

C

Stayed 1 night in Nov 2023

10/10 Excellent

Judith

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Nov 2023

10/10 Excellent

charles

Travelled with partner
Liked: Staff & service, property conditions & facilities
All good
Stayed 1 night in Nov 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Katherine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We chose this hotel because of the spa. When we checked in we asked the hours and were told it was open until 11. Not provided wifi info or told room #, only the floor. Found our room, changed, and headed to the pool only to step into the hotub to find it freezing cold. Went to the front desk and waited for someone to come out of the back. Person who checked us in came out and when asked told us hottub was out of order. Was unable to do anything to remedy the situation.
Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

LYNN, Wethersfield

Stayed 1 night in Nov 2023

10/10 Excellent

David J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a party at the Walkill Golf Club and this was a great location. Staff was very nice!
Stayed 1 night in Nov 2023

10/10 Excellent

Kathleen, Forest Hills

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
We only stayed one night, but we will be back. It seemed like a really nice place with more to offer than surrounding hotels.
Stayed 1 night in Oct 2023

8/10 Good

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

James

Travelled with family
The walk in shower door.
Stayed 1 night in Oct 2023

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful
Stayed 1 night in Oct 2023

6/10 Okay

Mary Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Keith

Liked: Cleanliness, amenities
Very nice
Stayed 1 night in Oct 2023

6/10 Okay

Rosanne

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shopping and other restaurants would stay agin the room are very updated love the large shower comfortably beds
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Liked: Amenities
Excellent all around
Stayed 1 night in Sep 2023

4/10 Poor

David

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool and hot tub closed. Wifi didn't work. Fire alarm went off multiple times in one night. Not the staff fault but Marriot shouldn't be allowed to con guests into picking their hotel by listing amenities not provided. And no, using the outdoor pool across the street isn't adequate.
Stayed 2 nights in Sep 2023

4/10 Poor

Sonya

Travelled with family
DISAPOINTING
We stayed here for two days to attend a funeral. Our grandson was with us so we picked this property for the indoor pool. Also hot tub for my husband so that he could relax and unwind after funeral. Pool and Hot Tub closed for both days. Told to go to Hampton Inn across the way. 1st day we went over but Hampton Inns pool was being chemically treated so it was closed. Also this pool is outdoor pool and the 2nd day the air was cold. No compliment coffee so you had to buy expensive coffee at the Starbucks there. Just was looking to be comfortable and unwind after a stressful day. Paying $820.00 for 2 rooms and not getting what you expected is very dissapointing.
Stayed 2 nights in Aug 2023

10/10 Excellent

Joanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in Aug 2023