Mexico City Hotel Guide. Fiesta Americana Hotels & Resorts Hotels in Mexico City, Distrito Federal

I had a great stay at One hotel in Mexico City. Close to everything....museums, restaurants, bars, and public transportation. I will stay here next time I visit Mexico City.

We chose the Fiesta Inn mainly for location. We attended a show at the teatro insurgentes, which was right out the front door. Nice clean hotel. Good wifi. Friendly staff.

The hotel has a great location and great service. Staff was very friendly. Enjoyed my visit and will book here again.

Everything was excellent, the staff, service, atention, near to shopping centers, restaurants, etc

Everything was fine, great option..... good location and food.

Nicely located and well kept. Aimed to business travellers, since it lacks the concierge services of the Camino Real Polanco nearby.

We arrived late, and we were received with every thing ok, only to note that no bell boy help us to get to our room, but that is not big deal. Every thing pleasant, the bed, the pillows (goo menu-selection), food very good, of course if needed will return to same hotel and area of the city.

What I liked the most is the fact the rooms do not have carpet anymore, that makes the room more clean

I had lost my card and notified it to the hotel at arrival. The staff had already confirmed the card with the details Expedia provided and asked me to sign the voucher as a guarantee for the first night since I tried to pay in USD but the attendant said that I had to pay in MXN and that I could exchange the money after 11am as it was a non-working day. I had to walk a lot to find where to exchange money as the two places suggested by hotel staff were closed. Since I have a MasterCard debit, I received a debit in my account. I noticed it later as I arrived at 1am due a two-hour delay in the flight. When I returned to the hotel to pay, I found out that the exchange rate used by the hotel is determined it and it is more similar to the one used to sell USD instead of using the one for buying them. I was really disappointed as the attendant couldn’t explain me the reason, because she tried to pretend she could change it, and in general for her inaccurate answers. I asked to charge me the rate in MXN and the answer was that they didn´t know anything about Expedia rates. I paid the amount in MXN and then asked to reverse the charge they had made in my card, as she didn´t accept I only pay one night in cash since the first one had been already charge to my bank account. Her proposal then was to charge one cent instead on reversing it completely for me to receive the credit in my bank account more quickly. I didn´t accept. This time included somebody called a supervisor that helped

We had a nice stay. Convenient location, modern facility, good breakfast and a shopping mall in the same building.