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"Our usual stay In favourite park plaza. Never disappointed us :)"

"Nice clean and safe surroundings"

"The staff were absolutely excellent in every way and were the best thing about the hotel. Thanks to all the staff for being so helpful and so friendly. The breakfast was good in terms of choice and availability. The fruit could have been fresher. The bar area was great and offered great services and refreshments. Just a couple of small things re the room which explains why I didn’t give 5 stars. The pillows were very hard - we were a big party and had several rooms and everyone had that same feedback. Also my half of the bed was on a slope. The shower head was immovable so you have to wear a shower cap. However it was clean and the towels were changed daily. The parking wasn’t particularly easy. It’s great if you’re staying the weekend as there’s a fantastic rate at Nottingham station for that, but outside of that, navigating parking can be tricky."

"Clean room, good breakfast, good location"

"It was an excellent stay. Gemma at the front desk was so bubbly and sweet. Very friendly and got our trip off to a great start. Room was spacious and clean, Food at the restaurant was great. Time between starter, main, pudding was perfect. Quality of food was great. Drinks were also great. I forget the name of the gentleman who was our server but he was delightful. Making lighthearted jokes and just being very helpful. We had a great stay"

"Great place to stay right in the centre of Leicester. The rooms are updated, modern and very comfortable. Parking is available on site at the back of the hotel. Breakfast was excellent with a lot of variety of high quality food to choose from. Highly recommended."

"I had a room that’s just been refurbished. It’s so much nicer than before. Other floors currently being refurbished. Parking can be a nightmare driving around because the car park is used by gym members. Food good. Staff great and helpful and the gym is great too. Cheers"

"The staff were friendly and the amenities including the pool were great. However, the beds were extremely uncomfortable and the pillows were so unsupported meaning it was difficult to sleep each night. Also, during breakfast the drinks and some foods were always empty meaning you’d have to ask and wait for contents to be refilled/ replenished. There was also a private event going on which meant the bar inside the hotel couldn’t be used."

"Rooms are so ridiculously outdated. Broken furniture and marks everywhere. Staff not interested and barely acknowledged us it was almost like we were not good enough to stay there. Didn't ask if we wanted dinner or breakfast or even if our stay was ok on checkout. Unfriendly staff at the bar. Main areas seemed fine did not use any facilities decided against giving them any further money after the way we were treated. Beautiful from the exterior but that's about it!"