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Guest reviews

26 reviews
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Room service
24/7 Front Desk


Explore the area

Popular LocationBin Dawood2 min walk
Popular LocationAl Haram6 min walk
Popular LocationProphet's Mosque11 min walk
AirportMedina (MED-Prince Mohammad Bin Abdulaziz)23 min drive

Choose dates to view prices

  • Double Room

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsDouble Room
  • Triple Room

    Room amenities

    • Sleeps 3
    • 3 Single Beds
    More detailsTriple Room
  • Quadruple Room

    Room amenities

    • Sleeps 4
    • 4 Single Beds
    More detailsQuadruple Room

About this area


Located in Medina, Mawaddah Al Safwah Hotel is in the city centre. Al Haram and Prophet's Mosque are notable landmarks, and travellers looking to shop may want to visit Bin Dawood. Spend some time exploring the area's activities, including outlet shopping.

Visit our Medina travel guide
Popular Location

What's nearby

  • Bin Dawood - 2 min walk
  • Al Haram - 6 min walk
  • Prophet's Mosque - 11 min walk
  • Baqi Cemetery - 14 min walk
  • Al Noor Mall - 12 min drive

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 23 min drive


  • Where to eat
  • On-site dining venue – Serves breakfast, lunch and dinner.

About this property

Mawaddah Al Safwah Hotel

Hotel with restaurant, walk to Al Haram
Along with a restaurant, this hotel has 24-hour room service and a 24-hour front desk. WiFi in public areas is free. All 308 rooms offer 24-hour room service, minibars and LCD TVs with satellite channels. Guests will also find electric kettles, free bottled water and hairdryers.
Mawaddah Al Safwah Hotel offers 308 forms of accommodation with minibars and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and hairdryers. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2016.

Property amenities


  • Available in some public areas: Free WiFi

Food and drink

  • 1 restaurant
  • 24-hour room service

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • Arabic


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom


  • Designated smoking areas

Room amenities


  • Climate control (air conditioning)


  • Bidet
  • Hairdryer
  • Shower


  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar


  • Slippers



Check-in between 4 PM and 2 AM
Minimum check-in age - 18


Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Alcohol is not served or permitted at this property

Property is also known as

Mawaddah Al Safwah Hotel Medina
Mawaddah Al Safwah Medina
Mawaddah Al Safwah
Mawaddah Al Safwah Hotel Hotel
Mawaddah Al Safwah Hotel Medina
Mawaddah Al Safwah Hotel Hotel Medina

Frequently asked questions

Can I cancel my reservation for free at Mawaddah Al Safwah Hotel and receive a full refund?
Yes, Mawaddah Al Safwah Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Mawaddah Al Safwah Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at this property?
Check-in is from 4 PM to 2 AM.
What time is check-out at Mawaddah Al Safwah Hotel?
Checkout is at 2 PM.
Where is Mawaddah Al Safwah Hotel located?
Located in the heart of Medina, this hotel is within a 10-minute walk of Bin Dawood and Al Haram. Prophet's Mosque is 0.5 mi (0.9 km) away.

Guest reviews

Overall score and ratings for Mawaddah Al Safwah Hotel

Guest rating
26 reviews
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition
1.0 out of 5 Terrible
  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

it is a cheater. we were booked to another hotel which is owned by the same company. we arrived in the midnight and were told they do not have space despite the fact that we paid for it. then, we are asked to stay in this hotel. it was one of the worse hotel. we had to stay on night and check out the next day. we paid for three nights and asked for the refund of two nights we did not use due to their fault. they never refund. they are real cheater. I blame both the hotel and Travelocity. I called Travelocity to get my money back. their argument was that since I accepted to stay one night there, I had to stay two more. that was nonsense. I had no place to go at 1 am. therefore, I had to stay. Travelocity agents could not get this point even when I attempted several time to do so.

Stayed 3 nights in Jan 2020
3.0 out of 5 Okay
  • Liked: Cleanliness
  • Disliked: Staff & service, property conditions & facilities

The location of the property is Ideal for worshippers.There does not exist any thing known as administration or management.Elevators are incapable of coping with the crowd around.

Stayed 3 nights in Feb 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020
3.0 out of 5 Okay
  • Disliked: Cleanliness, staff & service, room comfort
Zero value Hotel,

Only entertain Arabic, Wi-fi don't work, Don't have internal room phones, old Refrigerator without a plug socket (funny), No toilet tissue, mattress sagged, bed broken...

Stayed 1 night in Jan 2020
5.0 out of 5 Excellent
    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jan 2020