Ardencaple Hotel by Greene King Inns

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Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi

Overview of Ardencaple Hotel by Greene King Inns

Ardencaple Hotel by Greene King Inns

3.0 star property

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Shore Road, Rhu, Helensburgh, Scotland, G84 8LA

Explore the area

  • Popular LocationHill House5 min drive
  • Popular LocationCarraig an Roin17 min drive
  • Popular LocationSt. Modan's Church18 min drive
  • AirportGlasgow (GLA-Glasgow Intl.)42 min drive

Choose dates to view prices

About this area

Helensburgh

Ardencaple Hotel by Greene King Inns is located in Helensburgh. The area's natural beauty can be seen at Loch Lomond and The Trossachs National Park and Loch Lomond. SEA LIFE Loch Lomond Aquarium and Loch Lomond Bird of Prey Centre are also worth visiting.

What's nearby

  • Hill House - 5 min drive
  • Carraig an Roin - 17 min drive
  • St. Modan's Church - 18 min drive
  • Kilcreggan Ferry Terminal - 22 min drive
  • Lyle Hill - 55 min drive

Getting around

  • Helensburgh Central Station - 3 min drive
  • Glasgow International Airport (GLA) - 42 min drive

Restaurants

  • Cafe Rhu - 7 min walk

About this property

Ardencaple Hotel by Greene King Inns

3-star inn with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a 24-hour front desk are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Ardencaple Hotel by Greene King Inns offers 25 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with digital channels. Bathrooms include a shower.

This Helensburgh inn provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar

Guest services

  • 24-hour front desk

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: GBP 10 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Ardencaple Hotel Helensburgh
Ardencaple Hotel
Ardencaple Helensburgh
Ardencaple Hotel Greene King Inns Helensburgh
Ardencaple Hotel Greene King Inns
Ardencaple Greene King Inns Helensburgh
Ardencaple Greene King Inns
Inn Ardencaple Hotel by Greene King Inns Helensburgh
Helensburgh Ardencaple Hotel by Greene King Inns Inn
Inn Ardencaple Hotel by Greene King Inns
Ardencaple Hotel by Greene King Inns Helensburgh
Ardencaple Hotel
Ardencaple Greene King Inns
Ardencaple By Greene King Inns
Ardencaple Hotel by Greene King Inns Inn
Ardencaple Hotel by Greene King Inns Helensburgh
Ardencaple Hotel by Greene King Inns Inn Helensburgh

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 54 out of 196 reviews
5 - Excellent 28%
Rating 4 - Good. 77 out of 196 reviews
4 - Good 39%
Rating 3 - Okay. 45 out of 196 reviews
3 - Okay 23%
Rating 2 - Poor. 10 out of 196 reviews
2 - Poor 5%
Rating 1 - Terrible. 10 out of 196 reviews
1 - Terrible 5%

3.9/5

Cleanliness

4.4/5

Staff & service

3.7/5

Amenities

3.3/5

Property conditions & facilities

3.3/5

Eco-friendliness

3/5 Okay

Business traveller
Liked: Staff & service
Very dated Room clean but no heat as boiler had 'blown up' Portable heater brought on request No hot water from bathroom tap No blind or net curtain on bedroom window which looked out onto main road Used plaster found in a colleagues room
Stayed 1 night in Jun 2022

1/5 Terrible

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This place has changed since we last stayed there and not for the better. Room was shabby, unable to turn heating on, stained walls, doors sticking, the place is an absolute tip. Chef was unable to cook a steak rare, served it almost raw and we do know what a rare steak should look like. The medium stake also came barely cooked. Toast and avocado for breakfast was a real stretch of the truth, bread had a faint toast like mark on each side of the bread. I would not recommend this hotel to anyone.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be good to get the rooms upgraded and I would have liked my tea/coffee ration refilled since we were there for 2 nights but thought the food and service were generally excellent and the staff were lovely,
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom better than expected from budget accommodation, staff were excellent and the cooked breakfast was outstanding. Will be staying again.
Stayed 3 nights in Apr 2022

1/5 Terrible

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
When we arrived at 6.00 pm the toilet bowl was full of water right up to the rim as was the next door room. They say they had contacted a plumber in the morning and said they hoped it would be fixed by 9.00 pm. (if the plumber turns up. The room was small and the furniture was dated and shabby. They said if our toilet is not fixed we would have to use the ladies and gents downstairs in the bar during the night. We said that wasn't acceptable so they took us upstairs to the attic and offered us another room. We asked where the fire escape was and were told they didn't have one. So we asked for our money back and had to go and find another hotel at 8.00 pm but as we had booked in there which included breakfast the hotel we found didn't include the breakfast and was more expensive. It was a disasterly start to our 5 days in Scotland.
Stayed 5 nights in Apr 2022

3/5 Okay

Liked: Staff & service
overall I doubt I will return.
Stayed two nights and was moved on the first night due to toilet leaking. Room was warm with a sea facing view and good. Alternative room was initially cold (warm the following day) shower only worked if I held my finger on the start button all the time. Bedding was excellent and room was clean although in need for decoration.
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

5/5 Excellent

A great option
Excellent and helpful staff and comfortable rooms.
Stayed 3 nights in Jan 2022

4/5 Good

Travelled with group
Liked: Staff & service
Nice staff but disappointing rooms
The staff were very helpful and friendly especially at breakfast. However, the decor in the bar and restaurant were nice and pleasant but the bedrooms were a let down. Marks on the walls, no glass in the bathroom and screws still in the wall from old pictures along with ripped wallpaper.
Stayed 3 nights in Dec 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great staff
5 night business stay. The accommodation is functional but in need of upgrading. The quality of the rooms is reflected in the nightly rate. I took 9 meals, including breakfast and returned 3 of them to the kitchen. The other 6 were great keenly priced. The staff are without doubt, the stars of this property.
Stayed 5 nights in Dec 2021