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"Excellent"

"We had problem with our room and the staff changed it for us. The room thay we got was cleaner and better. Really lovely hotel a d would definitely recommend it."

"A really great location, right outside the Haram. Easy access to go to the mosque. Beautiful hotel and clean."

"Poor management"

"Needs major overhaul "

"D"

"Hi , overall good experience , very close to all areas and start point of umrah entrance. I would like to point out limited Asian breakfast options given the fact that majority of the customers are from this continent. I would suggest paratha, arabic egg paratha , and asain style curry. If it is done jn medina hotels than it can be done in here as well where there is more physical exertion and a hearty breakfast would keep the day going without the need of frequent snacking. Secondly staff does not smile , in our deen its also Sadqa, why dont they smile when they greet new guests. Overall would again jn same hotel its well kept and clean place. 👌 "

"The location is perfect. A five minute walk from the Haram. We really enjoyed our stay. Room service was great. Made a change from the fast food everywhere else. Really enjoyed our stay here and would highly recommend this hotel. "

"Brakfast is so good, lots of varieties, staff are super polite, kind and helpful. Room was clean, spacious with a nice view to The haram. Shuttle bus runs back and forth to the haram."