Search Holiday Homes in Mathon

"Hotel located in a good location & staff were exceptionally friendly & helpful. Would commended & revisit again."

"Our room was clean and comfortable. The reception and bar staff were friendly and helpful. We didn't use the restaurant."

"The hotel is lovely and very convenient for Cheltenham x and the Spa is lovely"

"The Citrus Hotel is tired. It's seen better days (presumably when it was the Tax Office) and isn't really in great shape. The corridors have a peculiar odour. The lift doors refuse to shut. The bed was like a marshmallow. On a positive note the receptionist helped us even though he'd clocked off, but that was only necessary because his replacement had gone AWOL. Cheap enough, but really. Tell yourself that you deserve better. I won't be returning."

"Dated room with no AC, but has everything needed."

"I stayed in the main building with heigh ceilings & it is full of character . The staff are unbelievably friendly & quite happily amended my evening meal to suit me . Fabulous views from many rooms & the sunset has to be seen from the large terrace . Within 1 minute , you are in the historic town centre "

"There is a bar at the hotel that blasts music till really late at night. If u r looking for a quiet rest this is not the hotel for you. "

"The food and the staff where great "

"The hotel lacked the polished service and five-star finesse one would reasonably expect, particularly within the restaurant and lounge areas. Table service was notably absent, requiring guests to collect their own drinks from the bar. During dinner, only part of our order was processed by the waiter, leaving some of the party waiting for meals that had not been entered. The experience culminated in one guest leaving without dining at all while the remainder of the party had already eaten. In addition, the spa facilities were disappointing, with the jacuzzi not fully functional and used towels left around the area by guests, creating an untidy and poorly maintained environment. "