Find Spa Hotels in Malvern

"Very nice and comfortable , staff were very pleasant"

"Breakfast menu was quite lean on the cold/continental menu but had varied with the hot food. Could do better with the continental breakfast section. Take note that parking isn’t free or complimentary."

"Clean rooms staff was excellent and parking was easy breakfast excellent Y"

"Pillows were unsuitable and we had a stiff neck. Dinner was not to my taste"

"Beautiful historic coach house in the middle of the most beautiful part of the Cotswolds. Room was large, food at James Martins tavern was superb and the staff were fantastic, especially Jason who greeted us on arrival and the waitress Gina at breakfast who was so welcoming, friendly and nice to my 3 yr old son. Will definitely be returning. Hopefully for Christmas. "

"We stayed as a small family during the Easter holidays, mainly to use the pool and spa facilities, with the hotel’s proximity to Gloucester Docks (around 2.5 km) also a key reason for booking. Overall, the experience was mixed. On arrival, our room had issues—most notably the shower. The bath–shower mixer tap diverter didn’t work, and water pressure was extremely poor, to the point even a bath was just a trickle. At £120 midweek (without breakfast), this didn’t feel good overall value. That said, the sole reception staff member was excellent. After a couple of prompts, and while clearly managing the desk alone, he moved us to a suite around 9pm, resolving the issue before bedtime. He also explained the water system is quite old, which may account for the pressure. The pool and spa were clean and functional—the sauna and steam room were up to temperature, and the gym well equipped—but overall felt dated and didn’t match expectations set by the price and photos. We didn’t use the restaurant/bar on the evening or for breakfast- there were no evident menus beyond an A4 printout, and pricing felt high; it was empty whenever we walked past. More generally, the hotel doesn’t match the polished Expedia photos. It looked dated, and even after the room change, the amenities and bedding were below expectations, particularly compared to Premier Inn. In summary, excellent staff, but the property and value for money unfortunately fell short"

"Friendly check in"

"Very nice property. Pretty magical and relaxing atmosphere. Staff amazing. Great food "

"Room wasn't very clean, TV was tiny, tea facilities in wardrobe with no light and clearly there used to be a fridge but removed - Very disappointing. Spa was packed, no beds inside, jets area inside only a 1/3 of it worked. Breakfast was disappointing. I had 2 nights booked but didnt bother staying the second night. Wish I had saved the money and stayed in the Premier Inn behind it."