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Second time of using this hotel clean room facilities good unfortunately we booked a twin room and were giving a double. Staff very helpful and managed to rectify however would have been better to get it right in the first place
Very friendly efficient staff Within walking distance of good shops and nice bars and restaurants Own car park ( £12) Good breakfast
I visit Cheltenham a lot and find everything good and outstanding. But find some areas a little below par. And when you receive new guests this Will be great. But for the price they will not return.
Staff were pleasant,but not very helpful on check in. Had to go back and ask about breakfast. Service at breakfast could have been more attentive with offering hot drinks. Variety of breakfast was ok.
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