Malvern Hotel Guide - Family Friendly Hotels in Malvern, Worcestershire

Paid 57 pounds for a Saturday night double room no breakfast. Was comfortable. Nothing overly special about it but I can't complain either. Staff were friendly and professional. Bed was comfortable and clean. Reception and bar area pleasant and nicely decorated. Some noisy guest shouting in the hall (think they were drunk).

Very much enjoyed hotel as wedding venue but the room was disappointing. Room too hot as was the hot water, both bedside lamps didn't work so when main light was switched off using switch by door you had to find your way into bed by stumbling around. I asked hotel receptionist for help but she disappeared and I never saw her again despite waiting 15 minutes in Reception.

We booked to stay the night for our friend's wedding at Manor by the Lake, so the hotel was a perfect 5 minute drive away. We arrived to check in and was given a room at the end of the corridor on the first floor. It was a spacious room but unfortunately smelt of cigarette smoke - despite the hotel being a non-smoking hotel. We contacted reception by phone and someone very promptly came up to address the problem. She was able to move us to the room across the corridor. It was a slightly bigger room and cigarette smoke-free! One thing we were extremely puzzled about was that our friend who also booked into the hotel after us received a better rate and was given a suite for the price of a double room. The only difference was that he checked in 30 minutes before us - which seemed extremely unfair. The breakfast was good - with a wide range of hot and cold foods and drinks.

The hotel is in a quite setting but within walking distance to the town for theatre etc. The room we stayed in had a newly renovated shower room and was just perfect for an overnight stay. Breakfast was substantial and quickly served.

Excellent choice for our stop over, nothing too much for the staff to help. Dog friendly great food.

clean and tidy, friendly environment. Well balanced meals, excellent facilites.

Lovely hotel. Special thanks to Alistair who went out of his way to find a substitute cot for our 1 year grandson to sleep on. Suggest more cots are made available.

The Hotel was just stunning and service wonderful from the moment we arrived. The room we stayed in was very spacious with a well appointed bathroom and very comfortable bed.

A very good hotel for families with young children. The staff are friendly and welcoming. The restaurant food and wines are excellent, although the bar could have a wider range of drinks. We booked a standard room but it was smaller than we had expected and we asked for a larger one, which we were readily given at no extra cost. One disappointment is the condition of the external paintwork on the windows in the old part of the hotel - they desperately need refurbishment. Also parts of the silk curtains in the dining room have rotted in the sun (always a problem with silk) and some of these curtains look very tatty. The furniture in the public areas is tired. The grounds are lovely but there are insufficient gardeners to keep them in tip top condition and weeds were taking over many of the beds and the adventure playground. None of these things bother children, of course!

Lovely hotel in the beautiful Cotswold. Spa excellent with attentive ,friendly staff. Food tasty. Rooms had plenty of room and large bathroom. Overall a relaxing place to stay.