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"A nice hotel with friendly staff"

"There are two Englishlanguage channels on TV, CNN-J and NHK ( dubbed). But there is no instruction how to select English. As default, CNN is in dubbed Japanese."

"A really comfortable room. The amenities offered by the hotel were excellent. The location of the hotel was great, near the station, shops and restaurants."

"I was pleasantly surprised by this hotel! Affordable and connected to the Nagano train station. There is a nice shopping area nearby as well for gifts for family and food for yourself in your room. Highly recommend this hotel!"

"The area is truly breathtakingly beautiful "

"It was a very nice hotel with many amenities. The room was spacious and the breakfast buffet was amazing! There was Nagano specific foods and western style breakfast options as well."

"This was amazing onsen beside the Yubatake (which is right in front on the hotel) so you are in the middle of the town they have Yukata you can borrow and take wear to walk and take pictures outside too. Breakfast and dinner had a lot of options and was really good. Make sure to Book Hal-Board, it is worth it! They have onsen eggs for breakfast too! The only downside is that it is a bit old and the walls are thin so can be noisy when people talk on the hallway but Overall this was an amazing hotel and will come back again!"

"お部屋はシングルベッドが並んでいて、一人旅やシニア世代におすすめです。中央暖房のおかげで、お部屋はとても暖かく過ごせました。窓を開けると、自然のせせらぎの音が聞こえてきます。 朝食は、和食の定番メニューが充実していました。 温泉は、源泉かけ流しの天然温泉で、とても気持ちよかったです。温泉の熱さに驚きましたが、とてもリラックスできました。 また、自然を満喫するために、ホテルに長めに滞在することをおすすめします。"

"Nice onsen in a quiet setting"