Fantastic Staff, lovely food,German tourist resort
The hotel was very clean, (although often smelt of toilets in the reception area) the beds were the most comfy I've ever slept in. The bathrooms/showers were wonderful. The staff were so friendly and helpful, they were simply charming. Breakfast was plentiful, varied and delicious. While we were there it was very very windy and felt freezing (April/May) but the sun powerful. There were no facilities for escaping this. The resort is German and we felt very out on a limb down a strip of road that was touristy. Because you can only get out by bus or taxi (20E to Palma one way) things are priced higher than usual. There are ok restaurants nearby, the one opposite was lovely and the tapas restaurant attached to the hotel downstairs. Our air conditioning wasn't working and 3 people couldn't fix it. Our phone also didn't work. The daily room clean was amazing. It was a lovely touch being given water bottles daily. They were very accommodating giving us a kettle as there were no tea/coffee facilities in the room. Riz who met us everyday in the restaurant was a delight and so welcoming. We did need to ask for everything that had already been confirmed and offered to us prior to arrival, it was as thought they weren't expecting us. We also felt we had the worst rooms facing the road. You'd probably want a nice sea view. The room doors do not soft close they slam, that is prevalent in the mornings! I wouldn't like to be there in the Summer months it would be heaving with tourists.
Comment from Hotel Management
19-May-2017 by Loes Lubat, Hotel Management
Thank you very much for your kind and detailed review!
I am very happy that you had a lovely stay at the Pure Salt Garonda.
Your compliments to our staff are very motivating – we appreciate them a lot.
I agree that the beach resort to the left includes a hotspot for German speaking tourists. To the right, you will find a more international relaxing area of this beach resort.
Furthermore I would apologize for the lack of service at the arrival with the confirmed items.
Your feedback helps us to improve constantly our services.
It would be a pleasure to welcome you again at Pure Salt Garonda.