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Reviews of Hotel Palladium

4 out of 5
Hotel Palladium
Paseo Mallorca, 40, Palma de Mallorca, Mallorca

Reviews

8.6

Excellent

Rating 10 - Excellent. 250 out of 590 reviews" "
Rating 8 - Good. 265 out of 590 reviews" "
Rating 6 - Okay. 57 out of 590 reviews" "
Rating 4 - Poor. 16 out of 590 reviews" "
Rating 2 - Terrible. 2 out of 590 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erik Garita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the staff was great The only thing was that one night the air conditioner broke, but the next day they fixed it
Stayed 8 nights in Apr 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good, parking would be helpful, and the toilet brush was missing in the room
Stayed 4 nights in Dec 2023

10/10 Excellent

Lamia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time staying at this property. Staff were friendly and very helpful.
Stayed 3 nights in Oct 2023

4/10 Poor

Jacob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super unfriendly staff. Stained sheets. Requested one bed and received two double beds instead.
Stayed 1 night in Oct 2023

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a small simple hotel with fantastic staff, near the main shopping area but just far enough from all the noise, then this hotel may be for you. The rooms are clean and well maintained, and we even had a UK socket in our room. Plus you get a free welcome drink (and you may get a snack from the bar free if you are celebrating a birthday). However, there are a few bits you need to be aware of. The breakfast range isn't that big, the lift is quite small, and there are a few bits that you would expect to be in your room but may have to ask for. One of the other things that happened to me was that one of the QR codes in the room put me onto a monthly subscription media website, so watch out for this (it will ask for card details).
Stayed 4 nights in Oct 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of Palma
Stayed 1 night in Aug 2023

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Got us in our room early and remembered lots of nice details about why we were visiting
Stayed 3 nights in Oct 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palms Up
Great hotel in the perfect location in Palma. We were walking distance from all the fun spots in the historic district. Hotel staff were very friendly and helpful with tourist suggestions, places to eat and taxi service. Hotel was in a beautiful area.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

8/10 Good

Afshin

Great location & good staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó la experiencia de estar en este Hotel. Llegamos antes del check-in y nos guardaron las maletas, ellos mismos nos dieron un mapa y nos sugirieron que lugares ver en la isla. Todo el staff dio un servicio de excelencia. Le recomendaría una estadía en este hotel a cualquier persona. *Tenían servicio de asensor.
Stayed 1 night in Sep 2023

10/10 Excellent

Maria Isabel

Travelled with group
Liked: Amenities
Nice area. Many activities were near by. The staff wonderful but special thank you to Tidi. He was helpful and kind to organise tours for me.
Stayed 5 nights in Aug 2023

6/10 Okay

John

Standard stay
Stayed 1 night in Aug 2023

8/10 Good

Amyann

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel, centrally located in Madrid. The front desk staff was polite and helpful. Appreciated the safe and the refrigerator
Stayed 2 nights in Jul 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Carlos

Liked: Staff & service
excelente ubicación , pero el hotel debe tener mejores baños y camas
Stayed 3 nights in Jun 2023

10/10 Excellent

Stephen

Stayed 5 nights in Jun 2023

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 2 nights in Jun 2023

8/10 Good

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is on a very busy street, and it can be quite noisy outside. This can be a challenge for light sleepers. The hotel itself is wonderful, staff were very friendly and helpful - the room was perfect, clean and comfortable.
Stayed 1 night in May 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, excellent location. Very clean and comfortable room. Fairly quiet.
Stayed 4 nights in Apr 2023

10/10 Excellent

Campbell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel. Easy walk to nearby restaurants and sites. Friendly staff.
Stayed 4 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in centre of Palma
Very nice hotel in a good location in centre of Palma. We especially liked the addition of a welcome drink. Hotel and room was modern.
Stayed 3 nights in Mar 2023

6/10 Okay

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Room was cleaned every day and towels changed. The bed was uncomfortable and a lot of noise at night in the rooms above and below. All 3 nights were disturbed.
Stayed 3 nights in Jan 2023

8/10 Good

janet

10/10 Excellent

Jake

Stayed 4 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice staff Good location Pricey for what it is
Stayed 1 night in Oct 2022

10/10 Excellent

Linda

Stayed 1 night in Sep 2022

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, staff & service
This hotel claims to have A/C but not really… it was extremely hot the entire time and we did not sleep well. Also, during check in the woman did not give helpful tips for parking in the area and we ended up having our car towed. This could have been avoided if she was able to give information about parking. Lastly, we were on the top floor (10th) but had aunts in our room…?!? I would not return to this hotel.
Stayed 2 nights in Sep 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel friendly staff great breakfast nice location less than a mile from the Jose Carlos square and the Cathedral
Stayed 4 nights in Aug 2022

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay again
Lovely hotel with very friendly staff. Location was ideal for Palma Old Town
Stayed 5 nights in Aug 2022

10/10 Excellent

michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, wonderful staff, great beds, not expensive for this area.
Stayed 5 nights in Jul 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is amazing! All the young man in the front desk makes you feel like they’re family. The 2 Jose’s and Felipe were awesome! The young man in the bar was great too! Our room was very clean LOVE the shower!
Stayed 3 nights in Jun 2022

10/10 Excellent

Claudie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff were so friendly and helpful! Love the room, we will be back for sure!
Stayed 4 nights in May 2022

10/10 Excellent

david

Stayed 2 nights in May 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and within a 10-15 minute walk of the main train/bus station, the cathedral , restaurants at Santa Catalina and Passeig del Born. The bus stops to and from the airport are also located within 50 metres of the hotel. The staff are really helpful at providing ideas on what to do and came up with some great suggestions away from the main tourist areas. Maps are available. The rooms are very quiet and clean and include a safe and small fridge. The shower is large with good water pressure. The bed was comfortable and came with a choice of 3 different pillow types which I really appreciated. The breakfast/bar area looks nice but I never used it. Nor did I use the gym. Luggage storage available and they provided a room where I could change and repack before leaving for a late flight. Late check out is also available for a reasonable price. A very positive experience
Stayed 3 nights in May 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view of the cathedral and sea from room. Staff very friendly and helpful. Breakfast excellent.
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
palma 2022
Comfortable, clean and central
Stayed 3 nights in Mar 2022

6/10 Okay

Codruta

Liked: Room comfort
Overrated
Comfortable bed but ants in the room and bathroom not very clean . Nice location
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Jason, Wales

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic central location , very helpful staff and spotless accommodation .
Stayed 3 nights in Mar 2020
Response from Toni on 19 Mar 2020
Thank you Jason for your visit and the positive comments.

10/10 Excellent

Colin, Staffordshire England

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020
Response from Toni on 15 Mar 2020
Muchas gracias Colin

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020
Response from Toni on 4 Mar 2020
Thank you for rating Hotel Palladium, your feed back is very important to us

8/10 Good

alfonso

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Toni Garau - dirección on 11 Feb 2020
Muchas gracias Alfonso por su visita y dejar su valoración

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Palma.
Great location. Breakfast was average. Apple tv was good when eventually got working. Internet worked in room but not in the lobby on my android phone.
Stayed 3 nights in Jan 2020
Response from Hotel Palladium on 5 Feb 2020
Thank you for your comment, we always take into account the opinion of our guests to improve. We hope to have the pleasure of receiving you soon again. Best regards

8/10 Good

ISHFAQ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything perfect and in city center and nice hotel too staff ok too
Stayed 1 night in Jan 2020
Response from Hotel Palladium on 4 Feb 2020
Thank you for your comment. We are looking forward to receive you again!

6/10 Okay

Sophy

Travelled with group
Outdated property. Room was damp when checking in.
Stayed 2 nights in Aug 2019
Response from Reception on 29 Dec 2019
Dear guest, first of all thank you for your comments and sorry for the inconvinience. We will do our best in order to improve. Best regards, Reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Guest relations on 7 Dec 2019
Estimado Cliente, Muchas gracias por elegir nuestro hotel para su estancia en Palma. Esperamos que el hotel haya cumplido con sus expectativas y esperamos verle de nuevo. Quedamos a su entera disposición. Un cordial saludo