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"Staff was very friendly, clean room, give advice of things to so in the area, A/C work well, safe area to walk at night, . Love this hotel,"

"Staff fabulous, everyone is helpful and greats you with a smile. All seemed to be very well trained for their roles. The resort and particularly rooms are spotless. Bed super comfy and linen wonderful! Breakfast very good with a wide range of international cuisines catered for. Gardens/grounds are beautifully designed and maintained. Two great pools (one with swim bar) and separate discrete children’s fun area. Right on a sandy beach- although swimming not recommended currently due to jellyfish season. "

"ROOM IS CLEAN, HOWEVER ONE OF THE BATHROOM DOOR CANNOT CLOSE FULLY"

"Below expectations.. Unfortunately, we found the experience fell short of what we anticipated for a property of this caliber and price point. The resort itself feels somewhat dated and outdated in certain areas. While the overall grounds and atmosphere are pleasant and relaxing, the rooms and facilities show signs of age that don’t fully align with current 5-star standards. Given the high rates and our expectations for safety, maintenance standards, privacy, and guest care at a Westin property, we were left quite disappointed. While the relaxing setting has potential, several key aspects like room condition, view accuracy, value for money, and handling of security and maintenance concerns need significant improvement. We would think carefully before recommending or returning."

"Superb hotel, amazing welcome from the moment you step out of the taxi. Beautiful suite, lovely bed and excellent quality bed linen. Great food in the restaurant, try the afternoon tea a very British feel to the service. Can’t fault this hotel, well apart from the lukewarm tea at breakfast."

"Breakfast is good"

"Cleanliness staff breakfast was all good. Kept coming bck to stay whenever im in KL."

"Great Location "

"Helpful & courteous staff... clean and big room ... "