Lusaka Hotel Guide - Family Friendly Hotels in Lusaka, Zambia

Very good place close to the airport. Says there is a swimming pool but in real sense it means they have hole without water in it. Staff are very good and friendly

The staff was excellent -- so helpful and attentive. We were hosting a meeting and the staff was ever so present and always helpful. The hotel is also very close to the Arcades Mall (with a back entrance to the mall) which was super convenient to shops, groceries and restaurants.

Lusaka is a less-than-desirable place to be so it's nice to get away from that and stay somewhere that feels more like home in the west. It's a safe and comfortable hotel but quite clearly a little old and tired. You expect a lot from an InterContinental but you know you're not quite going to get the same standard in a place like Zambia, so we let them off where they were lacking, and we were fine with that. The most notable thing in this regard was that the staff were totally out of their depth. They were friendly and tried hard but simply didn't understand things that you would normally expect reception and restaurant staff to understand in a good hotel. No big deal, it just reminds you that you're in a backward country where standards in most things are low, including education. Probably wouldn't hurt to send committed staff to a busy city hotel in a western country just so they can see what their guests are used to.

We absolutely loved it.The staff were really helpful and friendly and could not have been better. It is one of the best boutique hotels we have ever stayed in. If only it was nearer to us we would be there every week.The decor was stunning. On top of all that the food was amazing. A perfect combination.

A comfortable room and very clean. A typical 4* experience and friendly staff. Check in is a bit slow but otherwise no complaints

The hotel is in a good location and easy to get to.The rooms are fine but they could do with a make over and better furniture would not go amiss.The staff were pleasant and helpful.The room prices could be reviewed to reflect the hotel rating. I can not comment on the food as I did not dine at the hotel.Well worth a look depending on ones needs and budget.

excellent hotel ,staff also cooperative,breakfast was very nice,location is great,

I had a very comfortable and pleasant stay with excellent food and drinks.