Lusaka Hotel Guide - Romantic Hotels in Lusaka, Zambia

I had a very comfortable and pleasant stay with excellent food and drinks.

The staff was excellent -- so helpful and attentive. We were hosting a meeting and the staff was ever so present and always helpful. The hotel is also very close to the Arcades Mall (with a back entrance to the mall) which was super convenient to shops, groceries and restaurants.

Only concern is the traffic at the peak hours while returning back to the hotel. Beware

Lusaka is a less-than-desirable place to be so it's nice to get away from that and stay somewhere that feels more like home in the west. It's a safe and comfortable hotel but quite clearly a little old and tired. You expect a lot from an InterContinental but you know you're not quite going to get the same standard in a place like Zambia, so we let them off where they were lacking, and we were fine with that. The most notable thing in this regard was that the staff were totally out of their depth. They were friendly and tried hard but simply didn't understand things that you would normally expect reception and restaurant staff to understand in a good hotel. No big deal, it just reminds you that you're in a backward country where standards in most things are low, including education. Probably wouldn't hurt to send committed staff to a busy city hotel in a western country just so they can see what their guests are used to.

My first night was not good as i was itching in the bed, though it was cleaned up after ...