Title: Best Western Plus Paramount Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Plus Paramount Hotel Hotel in Lusaka with full-service spa and free breakfast ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/11000000/11000000/10993900/10993805/b435e153.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 King Bed, Non Smoking, Kitchen (Separate Lounge) | Private kitchen | Mini-fridge, electric kettle](https://images.trvl-media.com/lodging/11000000/11000000/10993900/10993805/b6f1244a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/11000000/11000000/10993900/10993805/d9bafca0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/11000000/11000000/10993900/10993805/88fe1cb5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed, Non Smoking, Kitchen (Separate Lounge) | Premium bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/11000000/11000000/10993900/10993805/250e41d6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Best Western Plus Paramount Hotel blends business convenience with relaxation. Enjoy a free English breakfast, poolside bar, and WiFi throughout. The onsite spa offers aromatherapy, and the location provides easy access to nearby attractions. 8.0 Very good ## Popular amenities - - Bar - Gym - Spa - Pool - Room service £79 includes taxes & fees 13 Nov - 14 Nov ## Room options ### Check availability for these dates Tonight [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=10993805&PinnedHotelID=10993805&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=10993805&PinnedHotelID=10993805&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 20 - Oct 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=10993805&PinnedHotelID=10993805&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=10993805&PinnedHotelID=10993805&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10993805&PinnedHotelID=10993805&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10993805&PinnedHotelID=10993805&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=10993805&PinnedHotelID=10993805&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=10993805&PinnedHotelID=10993805&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Suite, 1 King Bed, Non Smoking, Kitchen (Separate Lounge) | Premium bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/11000000/11000000/10993900/10993805/2f648ad5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, Kitchen (Separate Lounge) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Kitchen Mini-fridge Smart TV - City view - Sleeps 2 - 1 King Bed ![Executive Room, 1 King Bed, Non Smoking (Separate Lounge) | Premium bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/11000000/11000000/10993900/10993805/6359c6c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Non Smoking (Separate Lounge) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Smart TV Pillow menu - City view - Sleeps 2 - 1 King Bed ![Premium bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/11000000/11000000/10993900/10993805/11374b21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, City View 9.2 Wonderful 5 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Smart TV Pillow menu - City view - Sleeps 2 - 1 King Bed ![Premium bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/11000000/11000000/10993900/10993805/d9bafca0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking, City View 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Smart TV Pillow menu - City view - Sleeps 2 - 2 Single Beds ![Premium bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/11000000/11000000/10993900/10993805/41184f43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Courtyard View 9.0 Wonderful 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Smart TV Pillow menu - Sleeps 2 - 1 King Bed ![Premium bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/11000000/11000000/10993900/10993805/c207921b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking, Courtyard View 7.4 Good 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Smart TV Pillow menu - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLusaka-Hotels-Best-Western-Plus-Lusaka-Grand-Hotel.h10993805.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLusaka-Hotels-Best-Western-Plus-Lusaka-Grand-Hotel.h10993805.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-15.40748%2C28.28540&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IwVJM2tqZNIogoguTY6mSMEA1n8=) Great East Road, 8018 A, Lusaka, Lusaka, 10101 #### What's nearby - Parays Game Ranch - 10 min walk - 0.6 miles - Lusaka City Market - 3 min drive - 1.2 miles - Lusaka National Museum - 3 min drive - 1.5 miles - National Assembly of Zambia - 5 min drive - 2.4 miles - Mulungushi Confrence Centre - 6 min drive - 2.7 miles #### Getting around - Lusaka (LUN-Kenneth Kaunda Intl.) - 38 min drive #### Restaurants - ‪Hungry Lion Intercity - ‬3 min drive - ‪Matebeto - ‬11 min walk - ‪#Social - Eat. Share. Laugh - ‬4 min drive - ‪Peaberry Coffee Roasters Ltd - ‬3 min drive - ‪Coffee talk - ‬17 min walk ## About this property ### Best Western Plus Paramount Hotel Upscale hotel in the business district Free English breakfast, a poolside bar and a coffee shop/cafe are just a few of the amenities provided at Best Western Plus Paramount Hotel. Treat yourself to aromatherapy, a deep-tissue massage or a body scrub at the on-site spa. The on-site international cuisine restaurant, Sangalalani, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a library and laundry facilities. You'll also enjoy perks such as: - A seasonal outdoor pool - Free self-parking - A round-trip airport shuttle (surcharge), a reception hall and a 24-hour front desk - A front desk safe, 4 meeting rooms and luggage storage Room features All 89 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Extra amenities include: - Select Comfort beds, down duvets and free cots/infant beds - Bathrooms with shower/bath combinations and free toiletries - 43-inch Smart TVs with cable channels - Mini fridges, free tea bags/instant coffee and electric kettles ## Similar properties ![King Room with Spa Bath | 1 bedroom, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/100000000/99820000/99814900/99814837/ad7a34e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cargo88 Hotel Lusaka - Breakfast included - Spa - Parking included - Free WiFi 8.4 Very good 104 reviews £87 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=99814837&PinnedHotelID=99814837&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 1 Single Bed | View from room](https://images.trvl-media.com/lodging/2000000/1770000/1769700/1769640/fe6310fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Protea Hotel by Marriott Lusaka Cairo Road Lusaka - Breakfast included - Parking included - Free WiFi - Restaurant 8.0 Very good 226 reviews £66 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=1769640&PinnedHotelID=1769640&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/4000000/3200000/3196000/3195941/3060efe2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Protea Hotel by Marriott Lusaka Lusaka - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 174 reviews £95 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=3195941&PinnedHotelID=3195941&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/58000000/57130000/57120700/57120602/b545e6ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Lusaka by IHG Lusaka - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 66 reviews £123 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=57120602&PinnedHotelID=57120602&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/530000/526400/526376/151295c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pamodzi Hotel Lusaka - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 428 reviews £72 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=526376&PinnedHotelID=526376&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/113000000/112800000/112797900/112797829/66117d93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wils Hotel SUpreme Lusaka - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 4 reviews £86 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=112797829&PinnedHotelID=112797829&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; Eritrean cuisine ](https://images.trvl-media.com/lodging/89000000/88090000/88087700/88087626/79bda648.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Grand Palace Hotel Lusaka - Pool - Breakfast included - Spa - Parking included 8.4 Very good 41 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=88087626&PinnedHotelID=88087626&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/117000000/116310000/116300500/116300460/a3351e6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Roma by Cubes Lusaka - Pool - Parking included - Free WiFi - Laundry 10 Exceptional 2 reviews £61 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=116300460&PinnedHotelID=116300460&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily English breakfast ](https://images.trvl-media.com/lodging/9000000/8230000/8223800/8223773/055dd9db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Protea Hotel by Marriott Lusaka Tower Lusaka - Pool - Breakfast included - Parking included - Free WiFi 8.2 Very good 148 reviews £114 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=8223773&PinnedHotelID=8223773&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/90000000/89830000/89821400/89821350/8ac830bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Cubes Apartments Lusaka - Pool - Kitchen - Parking included - Free WiFi 8.0 Very good 9 reviews £90 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=89821350&PinnedHotelID=89821350&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free English breakfast available daily 6:00 AM to 10:00 AM - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Jin Shaw - Lobby Cafe - Piano Piano - Sangalalani - Zuba Snack ### Things to do - Full-service spa - Gym - Library - Seasonal outdoor pool ### Family friendly - In-room cot - Laundry facilities - Mini-fridge - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - 4 meeting rooms ### Full-service spa - Aromatherapy - Body scrubs - Deep-tissue massages - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Handrails in stairways - Lift - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 4 floors - Ballroom - Banquet hall - Built in 2009 - Designated smoking areas - Mosquito nets - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Pillow menu - Premium bedding - Select Comfort mattress ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 43-inch smart TV with cable/satellite channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Mini-fridge - Minibar - Restaurant dining guides - Tea bags/instant coffee ### More - Air conditioning - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:30 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Late check-in fee for check-in between 11:30 AM and 2:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: ZMW 650 per person (one-way) - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 11:30 AM and 2:00 PM - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from January to December No pets and no service animals are allowed at this property ### Property is also known as Best Western Plus Lusaka Grand Hotel Best Western Plus Lusaka Grand Plus Paramount Hotel Lusaka Best Western Plus Lusaka Grand Hotel Best Western Plus Paramount Hotel Hotel Best Western Plus Paramount Hotel Lusaka Best Western Plus Paramount Hotel Hotel Lusaka ## Frequently asked questions ### Does Best Western Plus Paramount Hotel have a pool? > Yes, this property has a seasonal outdoor pool. ### How much does it cost to stay at Best Western Plus Paramount Hotel? > As of 19 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Paramount Hotel on 13 Nov 2025 start from £79.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Lusaka-Hotels-Best-Western-Plus-Lusaka-Grand-Hotel.h10993805.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Best Western Plus Paramount Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Best Western Plus Paramount Hotel? > Self-parking is free at this property. ### What time is check-in at Best Western Plus Paramount Hotel? > Check-in start time: 2:00 PM; check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 11:30 AM to 2:00 PM for a fee. ### What time is check-out at Best Western Plus Paramount Hotel? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does Best Western Plus Paramount Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of ZMW 650 per person applies. ### Where is Best Western Plus Paramount Hotel located? > Situated near the airport, this spa hotel is within 1 mile (2 km) of Parays Game Ranch and Lechwe Trust Art Gallery. Chilenje House and Lusaka City Market are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Plus Paramount Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 107 8 - Good 118 6 - Okay 44 4 - Poor 24 2 - Terrible 9 ### 8.2/10 Cleanliness ### 8.4/10 Staff & service ### 8.4/10 Amenities ### 7.6/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### jawahar 16 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Better then expected Better then I expected.. good food good breakfast reasonably priced and good condition ##### jawahar Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Joseph 6 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay ##### Joseph Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Logan 15 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service and impressive continental breakfast options. ##### Logan Stayed 2 nights in Sep 2024 ### 8/10 Good #### Donovan 25 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay was a pleasant experience ##### Donovan Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Brian 23 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed my stay ##### Brian Stayed 3 nights in Jun 2024 ### 4/10 Poor #### Richard 19 Sept 2025 Disliked: Staff & service, property conditions & facilities At check in was told room only booked for 1 person, eventually that was sorted then asked for payment, I had to show proof I had paid Expedia, took a long time to sort. In room there was no hot water, took nearly an hour to get sorted. ##### Richard Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Angel Alejandro 26 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to the city center and great for the price! ##### Angel Alejandro Stayed 1 night in Sep 2022 ### 8/10 Good #### Sachin 26 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Satisfactory. ##### Sachin Stayed 1 night in Apr 2025 ### 10/10 Excellent #### John 4 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food was nice, the staff and the manager was very helpful. ##### John Stayed 3 nights in Jun 2022 ### 10/10 Excellent #### Greger 30 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great welcoming and Friendly Staffs. ##### Greger Stayed 21 nights in Jun 2022 ### 10/10 Excellent #### John 26 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel including management and staff was top class. I cannot praise it too highly. ##### John Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Shuichi 8 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Staff & their services are exellent. ##### Shuichi Stayed 2 nights in Jan 2024 ### 8/10 Good #### Adama 17 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great property and fantastic social engagement! The stuff was amazing. And kiddos to the property for offering internships to the 18-24 years old and providing hospitality management training! Loved it! ##### Adama Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Sim 17 Nov 2022 Liked: Staff & service, amenities, property conditions & facilities Very clean and well organised hotel. The staff was helpful and friendly. I enjoyed the view outside area with swimming pool was a good place to relax and we enjoyed the breakfast." ##### Sim Stayed 14 nights in Nov 2022 ### 10/10 Excellent #### MAXWELL 29 Jan 2023 Liked: Staff & service, amenities, property conditions & facilities The General Manager and the staff were friendly. ##### MAXWELL Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Roland 23 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great time here during our 11 day stay. A heartwarming staff, excellent service, great room and a lovely restaurant on the premises. The area in front of the hotel where the swimming pool resides is a great to relax and enjoy some drinks and food. I really recommend the traditional baked pizzas! ##### Roland Stayed 10 nights in Nov 2023 ### 8/10 Good #### Neil 28 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Lusaka delight. Last minute booking and delighted with welcome and nice touches of chocolate and a drink on arrival ##### Neil Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Mumbi 26 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities This is such a great and well-run hotel with amazing friendly staff who made me feel valued and welcome. I have no complaints. Highly recommend! 👍 ##### Mumbi Stayed 1 night in May 2023 ### 10/10 Excellent #### Sway 26 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel room was clean and staff was very nice. The breakfast is amazing and food in the restaurant as well. The only issue was Taxi drivers had a difficult time finding the property because it is a one way and you have to loop around to get there. Overall, we highly recommend. ##### Sway ### 6/10 Okay #### ABHISHEK 31 Mar 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Average Rooms Just okay rooms, a bit of lighting issue, feels dark. Just okay for short stays. ##### ABHISHEK Stayed 1 night in Mar 2024 ### 8/10 Good #### Tabrez 26 Oct 2022 Liked: Staff & service The rooms were clean, it could be good to have dustbins in the room. ##### Tabrez Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Louis 16 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities My wife & I were extremely impressed by the Best Western Lusaka staff. The friendly, professional and courteous was throughout the entire organization, from the Bellman to the Front Desk to the Restaurant staff ( including the Chef, the waitress, the Bartender), the Spa staff and the General Manager. It was truly a pleasure and I look forward to returning one day. ##### Louis Stayed 3 nights in Mar 2023 ### 2/10 Terrible #### David Miles 22 Sept 2024 Disliked: Amenities Ate in the restaurant - took an hour to place the order for our group and another hour for the food to arrive. When it arrived it was not complete but even worse the bulk of the food was cold. Upon splitting the lobster from the surf and turf, it was rotten inside and smelly. Staff were unconcerned and I have had to raise it with central customer service My recommendation is to stay at the hotel but not eat at the restaurant ##### David Miles Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Mahesh Chand 14 Aug 2025 ##### Mahesh Chand Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Isaac 3 Aug 2025 ##### Isaac Stayed 3 nights in Jul 2025