Title: The Grand Palace Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Grand Palace Hotel Travelers enjoy authentic Eritrean flavors or international cuisine poolside at The Grand Palace Hotel, where two lively bars serve favorite drinks in style. ## Photo gallery for The Grand Palace Hotel ![Reception - The Grand Palace Hotel (Lusaka)](https://images.trvl-media.com/lodging/89000000/88090000/88087700/88087626/da8f9d2e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; Eritrean cuisine - The Grand Palace Hotel (Lusaka)](https://images.trvl-media.com/lodging/89000000/88090000/88087700/88087626/ad3d97b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food court - The Grand Palace Hotel (Lusaka)](https://images.trvl-media.com/lodging/89000000/88090000/88087700/88087626/3ef71757.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | In-room safe, individually decorated, individually furnished, desk - The Grand Palace Hotel (Lusaka)](https://images.trvl-media.com/lodging/89000000/88090000/88087700/88087626/1705c20d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - The Grand Palace Hotel (Lusaka)](https://images.trvl-media.com/lodging/89000000/88090000/88087700/88087626/9d2e4f61.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Grand Palace Hotel welcomes visitors in the city center with a breakfast buffet and Eritrean dishes among its three restaurants. Guests appreciate the amenities including laundry facilities, complimentary WiFi, an outdoor pool, and two bars for relaxation. ## Reviews 8.4 Very good ## Popular amenities - Pool - Breakfast included - Spa - Parking included - Free Wi-Fi - Restaurant £89 includes taxes & fees 7 Jan - 8 Jan ## Room options ### Check availability for these dates Tonight [Jan 6 - Jan 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=88087626&PinnedHotelID=88087626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=88087626&PinnedHotelID=88087626&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=88087626&PinnedHotelID=88087626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=88087626&PinnedHotelID=88087626&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=88087626&PinnedHotelID=88087626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=88087626&PinnedHotelID=88087626&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=88087626&PinnedHotelID=88087626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=88087626&PinnedHotelID=88087626&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Standard Double Room, 1 Bedroom, Private Bathroom, City View ![Standard Double Room, 1 Bedroom, Private Bathroom, City View | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/89000000/88090000/88087700/88087626/2ddd9361.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Bedroom, Private Bathroom, City View ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Rainfall showerhead Hairdryer Private bathroom Free bottled water - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room ![Deluxe Room | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/89000000/88090000/88087700/88087626/92f2b15d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Individually furnished Individually decorated Air conditioning Smart TV Rainfall showerhead Hairdryer Private bathroom Free bottled water - City view - Sleeps 1 - 1 Queen Bed ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/58000000/57130000/57120700/57120602/b545e6ec.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Lusaka by IHG Lusaka - Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 77 reviews £103 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Lusaka-Hotels-Holiday-Inn-Lusaka.h57120602.Hotel-Information?chkin=2026-1-16&chkout=2026-1-17&rm1=a2®ionId=2161&destination=Lusaka&destType=MARKET&latLong=-15.414777,28.281405&searchId=ae08bea4-78a3-40d9-a065-9e6032ac6031&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/13300/13280/w5000h3326x0y0-fb1762f3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Lusaka by IHG Lusaka - Pool - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 152 reviews £193 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Lusaka-Hotels-InterContinental-Lusaka.h13280.Hotel-Information?chkin=2026-1-24&chkout=2026-1-25&rm1=a2®ionId=2161&destination=Lusaka&destType=MARKET&latLong=-15.414777,28.281405&searchId=ae08bea4-78a3-40d9-a065-9e6032ac6031&top_cur=GBP) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3200000/3196000/3195941/3060efe2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Protea Hotel by Marriott Lusaka Lusaka - Pool - Breakfast included - Parking included - Free Wi-Fi 8.4 Very good 181 reviews £94 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Lusaka-Hotels-Protea-Hotel-By-Marriott-Lusaka.h3195941.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=2161&destination=Lusaka&destType=MARKET&latLong=-15.414777,28.281405&searchId=ae08bea4-78a3-40d9-a065-9e6032ac6031&top_cur=GBP) Ad ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/11000000/11000000/10993900/10993805/b435e153.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Best Western Plus Paramount Hotel Lusaka - Pool - Breakfast included - Spa - Parking included 8.0 Very good 303 reviews £76 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Lusaka-Hotels-Best-Western-Plus-Lusaka-Grand-Hotel.h10993805.Hotel-Information?chkin=2026-1-14&chkout=2026-1-15&rm1=a2®ionId=2161&destination=Lusaka&destType=MARKET&latLong=-15.414777,28.281405&searchId=ae08bea4-78a3-40d9-a065-9e6032ac6031&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/25000000/24320000/24316100/24316012/2091cf86.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### StayEasy Lusaka Lusaka - Pool - Breakfast included - Parking included - Free Wi-Fi 8.8 Excellent 164 reviews £67 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Lusaka-Hotels-StayEasy-Lusaka.h24316012.Hotel-Information?chkin=2026-1-20&chkout=2026-1-21&rm1=a2®ionId=2161&destination=Lusaka&destType=MARKET&latLong=-15.414777,28.281405&searchId=ae08bea4-78a3-40d9-a065-9e6032ac6031&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLusaka-Hotels-The-Grand-Palace-Hotel.h88087626.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLusaka-Hotels-The-Grand-Palace-Hotel.h88087626.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-15.39474%2C28.32223&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=t-Uvm6Eh7S8RQvSuLmaaOsEXCYI=) 35376 Thabo Mbeki Rd, Lusaka, Lusaka Province #### What's nearby - EastPark Mall \- 5 min walk \- 0.3 miles - Pakati Sunday Market \- 9 min walk \- 0.5 miles - Mulungushi Confrence Centre \- 16 min walk \- 0.9 miles - Kenneth Kaunda International Conference Centre \- 17 min walk \- 0.9 miles - National Assembly of Zambia \- 19 min walk \- 1.0 mile #### Getting around - Lusaka (LUN-Kenneth Kaunda Intl.) - 31 min drive #### Restaurants - ‪Chicagos Reloaded - ‬11 min walk - ‪Milla’s - ‬7 min walk - ‪Debonairs East Park Mall - ‬9 min walk - ‪flame - ‬11 min walk - ‪Urban Masai - ‬2 min drive ## About this property ### The Grand Palace Hotel Property highlights At The Grand Palace Hotel, you can look forward to free English breakfast, laundry facilities and 2 bars. Indulge in a manicure/pedicure, a massage and a body scrub at Saraya Spa and Salon, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Eritrean cuisine. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a 24-hour gym and a conference centre. Other perks at this hotel include: - An outdoor pool - Free self-parking - A round-trip airport shuttle (surcharge), wedding services and coffee/tea in reception - A TV in reception, 8 meeting rooms and a lift Room features All 75 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes. Extra conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Bathrooms with rainfall showers and baths or showers - 43-inch Smart TVs with Netflix, streaming services and digital channels - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/117000000/116310000/116300500/116300460/a3351e6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Roma by Cubes Lusaka - Pool - Parking included - Free Wi-Fi - Laundry room 7.0 Good 7 reviews £50 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=116300460&PinnedHotelID=116300460&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1860000/1856100/1856066/a8395458.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chrismar Hotel Lusaka Lusaka - Pool - Breakfast included - Kids’ pool - Parking included 6.0 36 reviews £86 includes taxes & fees 7 Jan - 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Breakfast included - Spa - Parking included - Free Wi-Fi 8.4 Very good 125 reviews £86 includes taxes & fees 8 Jan - 9 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=99814837&PinnedHotelID=99814837&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 1 Single Bed | View from room](https://images.trvl-media.com/lodging/2000000/1770000/1769700/1769640/fe6310fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Protea Hotel by Marriott Lusaka Cairo Road Lusaka - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 237 reviews £63 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1769640&PinnedHotelID=1769640&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/113000000/112800000/112797900/112797829/66117d93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wils Hotel SUpreme Lusaka - Breakfast included - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 5 reviews £72 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=112797829&PinnedHotelID=112797829&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/11000000/10380000/10377500/10377455/b7996c5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palmwood Lodge Lusaka - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.6 Excellent 40 reviews £53 includes taxes & fees 10 Jan - 11 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=10377455&PinnedHotelID=10377455&HadPinnedHotel=true®ionId=-1&adults=2) ![Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/18000000/17110000/17100100/17100066/fd19c2c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shakespeare Court Lusaka - Pool - Kitchen - Dryer - Parking included 8.2 Very good 25 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=17100066&PinnedHotelID=17100066&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/90000000/89830000/89821400/89821350/8ac830bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Cubes Apartments Lusaka - Pool - Kitchen - Parking included - Free Wi-Fi 8.2 Very good 10 reviews £75 includes taxes & fees 7 Jan - 8 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=89821350&PinnedHotelID=89821350&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free English breakfast available daily 6:30 AM to 10:00 AM - 2 bars/lounges - 3 restaurants - Coffee and tea in common areas ### Restaurants on site - Grand Sicilian Pizzeria - Lobby cafe and bar - Mesob EritrianRestaurant ### Things to do - 24-hour gym - Full-service spa - Outdoor pool - TV in common areas ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities ### Guest services - Housekeeping (daily) - Wedding services ### Business services - 8 meeting rooms - Conference centre ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Prenatal massages - Spa open daily - Sports massages - Steam room - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift - Tile flooring in public areas - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 2 buildings - 5 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch smart TV with digital channels - Netflix - Streaming services ### Food and drink - Electric kettle - Free bottled water - Limited room service - Tea bags/instant coffee ### More - Air conditioning - Desk - Heating (climate-controlled) - Individual decor - Individual furnishings - Laptop workspace - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 30 per person (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, mobile payments and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as The Grand Palace Hotel Hotel The Grand Palace Hotel Lusaka The Grand Palace Hotel Hotel Lusaka ## Frequently asked questions ### Does The Grand Palace Hotel have a pool? ### How much does it cost to stay at The Grand Palace Hotel? ### Is The Grand Palace Hotel pet-friendly? ### How much is parking at The Grand Palace Hotel? ### What time is check-in at The Grand Palace Hotel? ### What time is check-out at The Grand Palace Hotel? ### Does The Grand Palace Hotel provide a shuttle to the airport? ### Where is The Grand Palace Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Grand Palace Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.2 Amenities ### 8.4 Staff & service ### 7.4 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 25 8 - Good 13 6 - Okay 5 4 - Poor 1 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Mark 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean rooms and vey friendly staff, breakfast buffet was very good ##### Mark Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### DAWIT 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel at a very convenient location with lots of parking space. East Park Shopping mall is just five minutes walk. The big outdoor screen with authentic Italian pizza is perfect to catch up with all the latest sports events. The Ethiopian/Eritrean restaurant serve super delicious food. So addictive. ##### DAWIT Stayed 8 nights in Jul 2025 ### 10/10 Excellent #### Romulo 17 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful experiencie, specially for a family stay. Staff is very friendl. ##### Romulo Stayed 12 nights in Apr 2025 ### 10/10 Excellent #### Martin 9 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the proximity to popular shopping spaces. ##### Martin Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Andrew 15 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities For Zambia, this is a very good value fort money hotel, very close to good shopping ##### Andrew Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Freddy 22 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the breakfast menu ##### Freddy Stayed 6 nights in Oct 2024 ### 6/10 Okay #### Kevin 7 Feb 2025 Liked: Staff & service #### Super front desk staff Super front desk staff and bar staff. Good value. ##### Kevin Stayed 5 nights in Feb 2025 ### 8/10 Good #### Katherine 15 Apr 2025 Liked: Cleanliness Friendly staff. Hot water not always available. ##### Katherine Stayed 2 nights in Apr 2025 ### 8/10 Good #### Andrew 22 Jan 2025 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities I have stayed at this hotel many times over the last 4 years or so. It is a pity that Hotels.com has not always offered rooms, instead I have had to book through a competitor. It is very convenient, very close to East Park shopping mall. The hotel itself offers reasonable value with a guarded car park, though maintenance of the rooms need to be improved. ##### Andrew Stayed 1 night in Jan 2025 ### 8/10 Good #### Mishelle 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There were a few issues with my room when i arrived. Some things did not work. But the staff quickly attended to those issues and are an absolute blessing to this hotel. They are truly amazing and embody African hospitality. ##### Mishelle Stayed 4 nights in Mar 2025 ### 6/10 Okay #### Lawrence 26 Oct 2025 Liked: Cleanliness Disliked: Staff & service Emeldah at the front desk was excellent. Others can learn from her. ##### Lawrence Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Emmanuel 2 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice staff and clean environment ##### Emmanuel Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Haile 1 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay ##### Haile Stayed 4 nights in Aug 2023 ### 2/10 Terrible #### Chilombe 18 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Ripped sheets, mouldy ceiling, cockroaches, etc ##### Chilombe Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Nimo 9 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Abbabzhdhs ##### Nimo Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Andrew 27 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is an excellent hotel. Very good value for money, and extremely close to East Park Mall. I would definitely consider staying here again. ##### Andrew Stayed 1 night in Apr 2023 ### 10/10 Excellent #### John 15 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff, reasonable pricing for business travelers, excellent internet, relaxed environment. I thoroughly enjoyed my stay. ##### John Stayed 2 nights in Feb 2023 ### 8/10 Good #### Christine 7 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was okay though could be better ##### Christine Stayed 3 nights in May 2025 ### 6/10 Okay #### Christine 7 Jun 2025 It was okay though it could have been better ##### Christine Stayed 5 nights in Jun 2025 ### 8/10 Good #### Andrew 5 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A fairly new hotel very close to East Park Mall and Great East Road ##### Andrew Stayed 2 nights in May 2023 ### 6/10 Okay #### Loren 28 Apr 2025 Disliked: Cleanliness, property conditions & facilities It could have been better overall I felt like it was overpriced for what I actually booked but theirs always room for improvement ##### Loren Stayed 14 nights in Apr 2025 ### 8/10 Good #### Sofia 25 Oct 2023 It is a good money value. ##### Sofia Stayed 1 night in Oct 2023 ### 4/10 Poor #### Isabel 12 Aug 2025 Disliked: Staff & service Poor service by front desk staff. When I extended my stay forced me to switch rooms to a smaller one and told me I had paid for different rooms. Both times I had paid for standard rooms. They also tried to change an agreed rate on me. Sheets were unchanged for 3 days. You always have to ask for extra towels. Food was not great. Wouldnt book again. ##### Isabel Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Jan 4 Jul 2025 Liked: Amenities The Grand Palace Hotel is not a bad hotel. But it does not stand up to the high quality that is promised in the adds and on the website. Main problem is that in the details the cleanliness could and should be better: especially the joints between the tiles. And wow: does it take long before the water in the shower becomes comfortable... ##### Jan Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Teresa 26 Jul 2023 Liked: Cleanliness, staff & service, amenities The grand palace was truly a great hotel to stay in. The staff was very attentive to our needs. The location was great. The one drawback for us was the safe was on the very bottom and was impossible to get to unless you got down on the floor and for us older people that was impossible to do. ##### Teresa ## Expedia's Latest Trends ### Hotels > [Hotel Smeraldo](https://www.expedia.co.uk/Rome-Hotels-Hotel-Smeraldo.h2538035.Hotel-Information) > > [Hotels in Cockermouth](https://www.expedia.co.uk/Cockermouth-Hotels.d182495.Travel-Guide-Hotels) > > [Hotels in Northwood](https://www.expedia.co.uk/Northwood-Hotels.d6144800.Travel-Guide-Hotels) > > [Thorntree River Lodge](https://www.expedia.co.uk/Livingstone-Hotels-Thorntree-River-Lodge.h20257481.Hotel-Information) > > [Invisa Hotel Club Cala Verde](https://www.expedia.co.uk/Santa-Eulalia-Del-Rio-Hotels-Invisa-Hotel-Club-Cala-Verde.h1452287.Hotel-Information) > > [UPSUN HOTEL](https://www.expedia.co.uk/Miami-Hotels-UPSUN-HOTEL-SOCIAL-CLUB.h69767559.Hotel-Information) > > [Cheap Hotels near Ibiza Island](https://www.expedia.co.uk/Ibiza-Island-Hotels-Budget-Hotels.0-0-d602653-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Royal Livingstone Victoria Falls Zambia Hotel by Anantara](https://www.expedia.co.uk/Livingstone-Hotels-Royal-Livingstone-Victoria-Falls-Zambia-Hotel-By-Anantara.h795828.Hotel-Information) > > [Aparthotels Dubrovnik-Neretva](https://www.expedia.co.uk/Dubrovnik-Neretva-Apart-Hotels.d6050111-aaApartHotels.Travel-Guide-Accommodation) > > [Lake Safari Lodge](https://www.expedia.co.uk/Siavonga-Hotels-Lake-Safari-Lodge.h10631235.Hotel-Information) > > [L' Amandier Hotel & Villas](https://www.expedia.co.uk/Marrakech-Hotels-L-Amandier-Hotel-Villas.h35714809.Hotel-Information) > > [Hard Rock Hotel San Diego](https://www.expedia.co.uk/San-Diego-Hotels-Hard-Rock-Hotel-San-Diego.h1731557.Hotel-Information) > > [Kimpton Blythswood Hotel & Spa by IHG](https://www.expedia.co.uk/Glasgow-Hotels-Kimpton-Blythswood-Square-Hotel.h2705235.Hotel-Information) > > [The David Livingstone Safari Lodge & Spa](https://www.expedia.co.uk/Livingstone-Hotels-Aha-The-David-Livingstone-Safari-Lodge-Spa.h2315671.Hotel-Information) > > [All-Inclusive Hotels in Makadi Bay](https://www.expedia.co.uk/Makadi-Bay-Hotels-All-Inclusive-Hotel.0-0-d6051101-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Pet-Friendly Hotels in South Queensferry](https://www.expedia.co.uk/South-Queensferry-Hotels-Pet-Friendly-Hotel.0-0-d4262-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [The St. Regis Goa Resort](https://www.expedia.co.uk/Cavelossim-Hotels-The-St-Regis-Goa-Resort.h438378.Hotel-Information) > > [Tlk Apartments And Hotel](https://www.expedia.co.uk/London-Hotels-TLK-APARTMENTS-AND-HOTEL.h22707461.Hotel-Information) > > [B&B Carlisle](https://www.expedia.co.uk/Carlisle-Bed-And-Breakfasts.d6561-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotel Rural Quinta do Marco](https://www.expedia.co.uk/Tavira-Hotels-Hotel-Rural-Quinta-Do-Marco.h2688512.Hotel-Information) ### Flights > [Flights from Phoenix (PHX) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/phx/man/phoenix-to-manchester) > > [Flights from Sydney (SYD) to Cairns (CNS)](https://www.expedia.co.uk/lp/flights/syd/cns/sydney-to-cairns) ### Activities > [Things to do in Sant Lluis](https://www.expedia.co.uk/Things-To-Do-In-Sant-Lluis.d182389.Travel-Guide-Activities) ---