Ratings based on 115 Verified Reviews

4.2 out of 5
82% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia-verified reviews
5 out of 5
by James

Great location.

Posted 20-Dec-2017 on Hotels
Lovely French colonial hotel. They upgraded us when we arrived and it was a wonderful large room with large bathroom. It was so nice to walk to the night market, restaurants and even the river. Breakfast is not a buffet but off the menu and sitting/eating on the balcony was lovely.
5 out of 5
Recommended
for Everyone
by a verified traveller from scarborough

Comfort quality hotel close to everything

Posted 07-Dec-2017
Friendly and attentive, comfortable, period building. Just GOOD
5 out of 5
Recommended
for Everyone
by a verified traveller from Vientiane

Lovely hotel, near centre of town

Posted 31-Oct-2017
Pros: Central location, historical building, great staff
Cons: The pool water was not very clear when we arrived but improved over the time that we were there.
Location: Central but still quiet. All of Luang Prabang’s tourist attractions are nearby
Great hotel, lovely staff, nice breakfast. The only thing that I think people ought to know is that many of the rooms are in the annex which is across the road from the actual hotel but they are down a quiet side street and this was not an issue in the slightest. We really enjoyed our stay and would fully recommend this hotel. We stayed with young children and had no problems.
5 out of 5
Recommended
for Everyone
by a verified traveller from Sunn Isles Beach, FL

Wonderful Hotel

Posted 16-Oct-2017
Pros: Wonderful Character and great location.
Cons: Nothing
Location: In the center of the old town. Many restaurants, Wats, museum, river rides, etc.
A wonderful hotel that has the characteristic of taking you back in history. Wonderful staff and a great location.
4 out of 5
by C F

This traveller left a rating score only Posted 23-Sep-2017 on Hotels
4 out of 5
by a verified traveller

Posted 07-Sep-2017 on Hotels
Perfect location and quiet. Lovely staff, though my friend had to report her jewelry stolen. In need of renovation and thus overpriced compared to newer hotels in area.
5 out of 5
by Yubharet

Services are excellent. Breakfast is plenty to eat

Posted 27-Aug-2017 on Hotels
Excellent location. Good value for the money. This must be my 10th visit to stay here, way back some 20 years ago.
3 out of 5
by Anssi

Best location

Posted 10-Aug-2017 on Hotels
Lots of ants and spiders in room. Overall good.Could not keeo room two hours more even hotel was empty.
3 out of 5
by a verified traveller from Penang

Old hotel under renovation

Posted 07-Aug-2017
Pros: Proximity to the night market and shops
Cons: A lot
Location: As above
The Villa Santi is well located in town which is why we chose it but that is probably the only thing going for it. The main building is undergoing renovations so we were put in the annex about 2 mins away. Not really a problem but I never thought I would one day wander about Luang Prabang side street wearing my swimmies and bathrobe! Our room, though pleasant enough, did not have anywhere to sit except the bed. The window faced the back of local maternelle school and during the weekend it was nice and quiet but come Monday it was quite noisy. I love the sound of children playing but not during my hols I guess. I would have liked to be able to sit outside admiring the view but this was not possible except in the foyer of annex. We were also on first floor which had a breakneck ascent ... not ideal if you come back drunk, which luckily we weren't! The pool was pocket handkerchief sized and although there is a free shuttle to their sister resort one could not shower after. The breakfast which was included was sufficient but when you are there 5 days becomes a bit monotonous. Service was generally ok but I sometimes felt Reception were not particularly helpful eg I asked if we could extend checkout to 1pm and were told no as the day was full. Asked another receptionist the next day and was told yes! For what we got this hotel was overpriced and when we came back from our Mekong River Cruise we chose to stay somewhere else so I would not recommend it to anyone else.
4 out of 5
by Marinello

This traveller left a rating score only Posted 03-Jun-2017 on Hotels