Ratings based on 96 Verified Reviews

4.2 out of 5
89% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3out of 5
for Everyone
by A verified traveller from BKK

Posted 10-Nov-2016
เจ้าหน้าที่และพนักงานของโรงแรมทุกท่านให้บริการดีค่ะ ห้องพักค่อยข้างเก่าแต่สะอาด พอดีได้ห้องพักชั้นล่างห้องอับค่ะ อาหารเช้าโรงแรมอร่อย ทำเลที่ตั้งเดินทางสะดวกดี
4out of 5
by A verified traveller

Great choice and good value

Posted 12-Aug-2016 on Hotels
Front desk is efficient and helped to arrange sightseeing and onward transfer to next destination.
5out of 5
for Everyone
by A verified traveller

Posted 02-Aug-2016
Location: โรงแรมอยู่ใกล้กับตลาดกลางคืน เดินไปแป้ปเดียวถึง ร้านอาหาร ร้านนวด สะดวกมากๆ และหน้าโรงแรมสามารถตักบาตรข้าวเหนียวได้เลย
จองไว้เป็นห้อง Junior Suite พนักงานอัพเกรดห้องให้เป็น Royal Suite ห้องกว้างมาก รวมถึงห้องน้ำ สะอาด สงบ พนักงานต้อนรับดีมาก โรงแรมอยู่ใกล้กับตลาดกลางคืน เดินไปแป้ปเดียวถึง ร้านอาหาร ร้านนวด สะดวกมากๆ
2out of 5
by A verified traveller from NZ

Good location, extremely tired hotel

Posted 18-Jul-2016
The hotel is in a good location but that's about all it has going for it. The hotel needs an overhaul, it's very old and tired looking. There are marks on all the walls and it is generally falling apart. The front desk staff were terrible, they were far more interested in their phone than the person standing in front of them. They gave no help in explaining what was in the area and on the two occasions that I asked directions to well known places (within walking distance) they were unable to help in any way, they just said "don't know". The staff during breakfast and the house keeping staff were very friendly, which made a nice change. For the money I think you could find better.
5out of 5

Fantastic Stay

Posted 26-May-2016 on Hotels
So glad we booked here! The location was beyond perfect, right in the center of things but still quiet at night. We fell in love with Luang Prabang in part because we were right in the heart of it. The bathtub and breafast were great too. Heartily recommended!
4out of 5
for Everyone
by A verified traveller from Tokyo Japan

Posted 06-Apr-2016
Pros: 2階テラスでの朝食
4out of 5
by A verified traveller

Perfect Location!

Posted 13-Feb-2016 on Hotels
This hotel was in a great location! You are on the Main Street which has tons of great restaurants, shops and the night market is a ten minute walk down the road. The room could use a little sprucing up and the bathroom a deep cleaning (bathroom had cobwebs in corners) but other than that the room was spacious. The bed was a little hard though. Breakfast was good. My husband couldn't sleep one night because of all the cats roaming the neighborhood making lots of noise.
4out of 5
by ronald

Enjoyable Stay

Posted 10-Feb-2016 on Hotels
Traditional colonial buildings and furniture. Very obliging staff. Good location. Most enjoyable stay.
4out of 5
by heeri

This traveller left a rating score only Posted 18-Jan-2016 on Hotels
1out of 5
by Alan from Manchester

Hotel overbooked

Posted 14-Jan-2016 on Hotels
The Santi resort we were taken to was very nice in landscaped grounds. We understand that it is fairly common for the Villa Santi to be full and guests taken to this sister property. There were few individual tourists there. It was mainly groups. The big problem is the distance from the town - 10 mins by taxi. There is a shuttle bus at infrequent times and invariably you end up with the extra cost of a taxi at least one way. First time we have experienced this with hotels.com.