Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from NZ

Good location, extremely tired hotel

Posted 18-Jul-2016
The hotel is in a good location but that's about all it has going for it. The hotel needs an overhaul, it's very old and tired looking. There are marks on all the walls and it is generally falling apart. The front desk staff were terrible, they were far more interested in their phone than the person standing in front of them. They gave no help in explaining what was in the area and on the two occasions that I asked directions to well known places (within walking distance) they were unable to help in any way, they just said "don't know". The staff during breakfast and the house keeping staff were very friendly, which made a nice change. For the money I think you could find better.
4out of 5
by A verified traveller from Tokyo Japan

Posted 06-Apr-2016
Pros: 2階テラスでの朝食
ロビーとレストランがあるのは由緒ある古い建物でよく手入れされている。宿泊棟は道をはさんだ反対側にある。
4out of 5
by A verified traveller

Perfect Location!

Posted 13-Feb-2016 on Hotels
This hotel was in a great location! You are on the Main Street which has tons of great restaurants, shops and the night market is a ten minute walk down the road. The room could use a little sprucing up and the bathroom a deep cleaning (bathroom had cobwebs in corners) but other than that the room was spacious. The bed was a little hard though. Breakfast was good. My husband couldn't sleep one night because of all the cats roaming the neighborhood making lots of noise.
4out of 5
by ronald

Enjoyable Stay

Posted 10-Feb-2016 on Hotels
Traditional colonial buildings and furniture. Very obliging staff. Good location. Most enjoyable stay.
4out of 5
by heeri

This traveller left a rating score only Posted 18-Jan-2016 on Hotels
1out of 5
by Alan from Manchester

Hotel overbooked

Posted 14-Jan-2016 on Hotels
The Santi resort we were taken to was very nice in landscaped grounds. We understand that it is fairly common for the Villa Santi to be full and guests taken to this sister property. There were few individual tourists there. It was mainly groups. The big problem is the distance from the town - 10 mins by taxi. There is a shuttle bus at infrequent times and invariably you end up with the extra cost of a taxi at least one way. First time we have experienced this with hotels.com.
2out of 5
by TOSHIHIKO from 京都府宇治市

立地だけは満点のホテルだが・・・

Posted 09-Jan-2016 on Hotels
空港でのお迎えを頼んでましたが、来ていませんでした 空港のインフォーメーションから連絡を取ってやっときました MAILで頼んであったのですが、それに対しての返事はなかったので、心配はしていたのですが、案の定でした 部屋に入った途端、湿気臭くってたまりませんでした まどをあけ、換気扇をつけ、消臭剤をまきましたが、部屋に染みついてるのか、帰るまで抜けませんでした お風呂にはバスタブはありましたが、栓がゆるく、お湯はたまりませんでした セイフティーボックスは壊れてました 二人で泊まったのに、アメニティーは一人分 バスローブも一枚でした 宿泊したのは受付のある棟から道を挟んでの向かい側 不審者でも入ってこないかと心配でした WIFIの速度が遅いのはお国の事情もあるのでしょうが、昼間は部屋では全くつながらなくなります ロビーに行って使っていました wifiのパスワードは要求しないとくれません 部屋の中あちこち探しました 送迎無料と書いてあったのですが、空港までの送りは有料でした 立地は申し分ないです お寺・博物館・船着き場・ナイトマーケット、プーシーの丘すべて徒歩圏内でした
4out of 5
by Thais Natale from Ótima

Bom

Posted 31-Dec-2015 on Hotels
Quarto amplo, limpo, serviço bom e muito bem localizado. A piscina é pequena e a área comum do hotel é linda, fica num casarão antigo. A única inconveniência foram algumas formigas no banheiro.
4out of 5
by A from Mexico

location, location, location!

Posted 19-Nov-2015 on Hotels
I would stay again if I had that chance.
4out of 5
by A verified traveller from Lexington, KY

Centrally located

Posted 26-Oct-2015
The room and grounds were great but the staff was not overly friendly. The food was OK but not as good as in some of the surrounding restaurants. The hotel is very centrally located and the building and the grounds are quite charming.