Ratings based on 1,192 Verified Reviews

3.3 out of 5
69% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Minneapolis, MN

Good for work trips

Posted 19-Aug-2017
I have stayed here several times on work trips and have never had any trouble. Staff is polite and helpful, breakfast is good, rooms are clean, and the green space around the lodge campus is very pleasant. Recommended.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Aug-2017
Pros: Great location.
Cons: Nothing.
Location: Was close to event I was attending in Los Gatos.
No hassles or surprises. Close to where I needed to be. Friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveller from Hayward, CA

20 minutes from Mountain Winery

Posted 18-Aug-2017
Pros: The warm swimming pool, small cafe and nicely groomed grounds. Comfortable rooms. Free Wifi and HBO.
Cons: Nothing.
Location: Close to downtown Los Gatos (though not quite walking distance) with fun shops and cafes. 20 minute drive to Mountain Winery concert venue.
We chose this hotel because it was 20 minutes away from Mountain Winery, where we saw a concert. Just a few minutes drive from downtown Los Gatos. The grounds are nicely groomed. Pool perfectly heated. Complimentary continental breakfast. Staff friendly and helpful. Will stay here again, and play a game of bocce ball. Only snag was room telephone not working properly.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ashland, OR

Comfortable place to stay

Posted 15-Aug-2017
Pros: It just has homey feel, and we always sleep well here.
Cons: It could use a little remodeling.
Location: The Lodge is just off of the freeway, but guests can't see the freeway and hardly hear it at all.
We always stay here when visiting family in the area. We can bring our dog during the cooler months. The rooms are a little outdated, but comfortable and have a homey feel. The grounds are pleasant. The breakfast buffet is good, and varies a little each day.
Comment from Hotel Management
15-Aug-2017 by Cecilio Reyes, Hotel Management
Linda, Thank you for staying at Los Gatos Lodge. We are glad to hear you always enjoy your stays with us. We are always working hard to up-keep our hotel and make steady improvements while still offering some of the better priced rooms in the area. We appreciate your feedback and look forward to your next visit. Best, Cecilio Reyes Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Albuquerque, NM

Ideal location for a visit to Silicon Valley.

Posted 03-Aug-2017
Pros: Ideal location with easy on easy off to HWY 17.
This is our favorite place to stay when we visit the South Bay Area.
Comment from Hotel Management
03-Aug-2017 by Cecilio Reyes, Hotel Management
Thank you for staying at Los Gatos Lodge and for making us your preferred hotel when traveling to the Los Gatos area. We are constantly working hard to make sure each guest has an enjoyable stay. Thank you for the feedback.
4 out of 5
Recommended
for Everyone
by A verified traveller

Annual stay over

Posted 01-Aug-2017
My daughter and I came here once a year. Affordable, accommodating and great location. Always a friendly staff
Comment from Hotel Management
02-Aug-2017 by Cecilio Reyes, Hotel Management
Thank you for making Los Gatos Lodge your go-to place when traveling to the Los Gatos area. We are constantly working hard to make sure we provide great service at a great price. We look forward to your stay next year.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Jul-2017
Location: We stayed here to go to Mountain Winery for a concert...and will do so again. It was a great bargain and a great motel. Thanks!
We LOVED this hotel. The room was lovely and the grounds were beautiful. The continental breakfast was good and the staff were professional, helpful and courteous. I don't understand the reviews for this property, as our experience was fabulous.
Comment from Hotel Management
29-Jul-2017 by Cecilio Reyes, Hotel Management
Thank you for your review. We work very hard to make sure we upkeep our hotel and provide the best service possible. We are glad to hear you had a fabulous stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveller

Throwback to a simpler time.

Posted 21-Jul-2017
Pros: So much natural terrain, lots of space.
Cons: Could use some basic updates/repairs, but I really didn't mind.
Location: A 1 mile walk into the charming town of Los Gatos for coffee, shopping, restaurants, live music. A short drive to Villa Montalvo. Capitola beach.
Had such a wonderful stay at this park-like, charming property nestled in the beautiful town of Los Gatos. The staff were so friendly and made us feel like family - like we were staying at a summer house! A nice walk into town each morning, relaxing in the garden by the pool, very quiet setting with a nice clientele. Rather than being in a high rise with no elbow room, so glad that we opted for the Los Gatos Lodge!
Comment from Hotel Management
21-Jul-2017 by Cecilio Reyes, Hotel Management
Thank you for staying at Los Gatos Lodge. We are glad you enjoyed the charm of our town and the hotel. We take a lot of provide up-keeping our hotel and the service we provide. We hope you choose Los Gatos Lodge on you next visit to the Los Gatos area.
3 out of 5
by A verified traveller

Please Repair

Posted 21-Jul-2017
Pros: The staff were helpful and friendly.
Cons: I do not have a problem with staying in older properties. I do have a problem with trash not being picked up and with obvious maintainance issues.
In no particular order. The shower head leaked badly spraying where it connect to the pipe. In general the bathroom was in need of a good cleaning. While most of the room was remodeled, there was wallpaper that was patched with spackle instead of being removed and then having the wall repaired. The TV reception was like watching with a rabbit ears TV. The sliding door did not securely latch and when I pulled the door to see if it would lock, the entire frame of the door bowed out. Walking from our building to the main office there was trash/litter that needed picked up. It was obvious that they needed a custodian. The kitchen staff was not prepared for breakfast, unable to keep up with keeping items adequately supplied. Not worth the price at all. The hotel staff we spoke to were very friendly and helpful when we needed to switch rooms since the sliding door to the first room wouldn't securely latch. I do not have a problem with staying in older properties. I do have a problem with trash not being picked up and with obvious maintainance issues. I'm sure there are better options in Los Gatos within the same price range.
Comment from Hotel Management
23-Jul-2017 by Cecilio Reyes, Hotel Management
Thank you for staying at Los Gatos Lodge. We are constantly working towards improving our hotel and the service we provide. We are sorry to hear of the issues you encountered. However; we appreciate the feedback as helps in our efforts of making improvements. We will discuss the issues you encountered with our staff so that they are addressed. Best, Cecilio Reyes Hotel Manager
3 out of 5
by A verified traveller

Works for being close to beach and site seeing.

Posted 17-Jul-2017
Pros: The continental breakfast was good every morning, would suggest getting another 1-2 waffle maker units. Guests have to wait 15-20 minutes.
Cons: Looks like they took down pictures in their rooms and just left the marks on the walls. Bathrooms need to be updated, looks old and dirty.
Location: Location was good for Santa Cruz Beach Boardwalk, Winchester Mistry House.
Family trip to go to Santa Cruz and Winchester Mistry House. Good location for that, everything we did was in 15-30 minutes driving distance.
Comment from Hotel Management
17-Jul-2017 by Cecilio Reyes, Hotel Management
Thank you for staying at Los Gatos Lodge. We are constantly working towards improving our hotel and the service we provide while still offering some of the lower rates in the area. We appreciate your suggestions as it assist us in this effort. We hope you choose to stay at Los Gatos Lodge on your next visit to the Los Gatos/Santa Cruz area.