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Embassy Suites by Hilton Palm Desert

Photo gallery for Embassy Suites by Hilton Palm Desert

Featured image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
View from Room
1 bedroom, premium bedding, in-room safe, desk

Overview of Embassy Suites by Hilton Palm Desert

Embassy Suites by Hilton Palm Desert

3.5 out of 5

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
74700 Highway 111, Palm Desert, CA, 92260

Explore the area

  • Popular LocationEl Paseo Shopping District14 min walk
  • Popular LocationThe Gardens on El Paseo2 min drive
  • Popular LocationPalma Village Park3 min drive
  • AirportPalm Springs, CA (PSP-Palm Springs Intl.)19 min drive

Choose dates to view prices

About this area

Palm Desert

Located in Palm Desert, Embassy Suites by Hilton Palm Desert is in the city centre and near the airport. Desert Willow Golf Resort and Empire Polo Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit El Paseo Shopping District. Living Desert Zoo and Gardens and Children's Discovery Museum of the Desert are also worth visiting.

What's nearby

  • El Paseo Shopping District - 14 min walk
  • The Gardens on El Paseo - 2 min drive
  • Palma Village Park - 3 min drive
  • Desert Holocaust Memorial - 3 min drive
  • Civic Center Park - 3 min drive

Restaurants

  • Sonoma Grille — 1 min walk
  • Cafè Italia - 5 min walk
  • Eureka Burger - 7 min walk
  • Don Diego's of Indian Wells - 7 min walk
  • Mitch's on El Paseo Prime Seafood - 15 min walk

Getting around

  • Palm Springs Station - 24 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 19 min drive

About this property

Embassy Suites by Hilton Palm Desert

3.5-star hotel near San Jacinto Mountains
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Full breakfast is free. Additionally, a bar/lounge, outdoor tennis courts and a 24-hour business centre are on-site. All 198 rooms provide conveniences such as sofa beds and living rooms, plus WiFi and flat-screen TVs with cable channels. Other amenities available to guests include wired Internet, fridges and microwaves.
Embassy Suites by Hilton Palm Desert offers 198 forms of accommodation which are accessible via exterior corridors and feature a safe and coffee/tea makers. This accommodation offers separate living rooms and includes sofa beds. Beds feature premium bedding. 32-inch Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and public transport

  • Self parking on site (USD 12.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar/lounge
  • Free manager's reception
  • Room service available

Things to do

  • 6 outdoor tennis courts
  • Fitness centre
  • Outdoor pool
  • Hot tub
  • Tennis

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Conference space (9750 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate living room

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self-parking fee: USD 12.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Hotel Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites Hotel
Embassy Suites Hotel Palm Desert Palm Desert
Palm Desert Embassy Suites
Embassy Suites Hotel Palm Desert
Embassy Suites by Hilton Palm Desert Hotel
Embassy Suites by Hilton Palm Desert Palm Desert
Embassy Suites by Hilton Palm Desert Hotel Palm Desert

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 252 out of 981 reviews
5 - Excellent 26%
Rating 4 - Good. 292 out of 981 reviews
4 - Good 30%
Rating 3 - Okay. 220 out of 981 reviews
3 - Okay 22%
Rating 2 - Poor. 136 out of 981 reviews
2 - Poor 14%
Rating 1 - Terrible. 81 out of 981 reviews
1 - Terrible 8%

3.7/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was located in an area close to restaurants and markets. It was clean and well kept. The reception hour and breakfast buffet was a nice amenity!! Will visit again!!
Stayed 2 nights in Nov 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks nice
Stayed 1 night in Nov 2021

3/5 Okay

Travelled with family and small children
Liked: Staff & service
The beds were nice. Room needs a lot of work, doors hard to close , shower handle broken, tv remote not working, toilet barely flushed. The pool and outside area is nice. No room service or food available except for the breakfast and then at 5:30.
Stayed 4 nights in Nov 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where oh Where do I begin? Lets begin with the resort itself. It is 2021, and we just came out of a pandemic, and this Hilton Hotel was a complete mess. I Travel work work, and have stayed in Embassy Suites and Hiltons all over the United States, and this was THE WORST, I MEAN WORST Hotel I have EVER stayed at. Do not let the check-in area fool you. Its the ONLY decent location on the entire property. The hotel had time during the pandemic to make some upgrades. Paint peeling everywhere, dirty, old, outdated. Next, our room: The rooms are dated, torn carpeting, stains on the couch pillows, stains on the bedding, no extra bedding, no ameneties, leaking faucets in the bathroom, batteries needed in the TV remotes, and had to be programed, NO PPV Movie Options WHAT??? Its 2021, and you cant order a movie to watch with your kids? When I asked for extra pillows, the response I received was "We are at full capacity, so sorry". Next, the resteraunt: OMG, it was a disaster. It looked and felt like a place that was about to go out of business. I asked for Ice and cups for water, and the staff said "We dont have ice". And here is the kicker...are you ready for this? When I walked up to check out this morning, I walked up to the counter, and the staff said "checking out"? I said yes. NEVER ONCE asked me how my stay was, or if I enjoyed my stay. I mentioned that My stay was Less than expected...and here was the response I received. "Oh". thats it...."Oh"....and I was handed my receipt.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice they always smile and since I go there often they laugh at my “dad jokes”
Stayed 2 nights in Nov 2021