Los Gatos Creek Trail Holidays from £903

There is the feeling of dispondent bankruptcy about what once was an outstanding boutique hotel. There is no one to help with your luggage. There is only a student at the front desk, struggling to comply with all the travellers needs. Checking in, checking out, moving heavy suitcases around, room problems, telephone calls to front desk. Management is a remote camera. Requests only by email and are brusquely refused Gone are the amenities, in room coffee and water. To make matters worse, there is no cable TV. To US citizens it means watching TV on their phones or iPads and to non citizens this means, no TV other than three religious stations or two Chinese language. The once charming bar and dining area is now sheathed in darkness, which is approximately half of the reception. Suitable only for an overnight stay..

Outdated. The rooms smell musky no air circulation smells like an old wet basement. Microwave is in laundry room by the office. They only clean your room once in 7 days and the pillows feel like they have air in them. We did laundry there 4 dollars for 4 dollars for dry and still came home to rewash everything so I don't smell the room. The air conditioner sounded like it had plastic bags in it so loud. Basically you can tell they cut cost anywhere they can

We had a good stay overall! The room was clean and comfortable, but I think the rooms could use a little update since they feel a bit old-style. I also wish breakfast was available until at least 10 AM. Other than that, everything was great and we enjoyed our stay!

room was clean and big.