Title: The Row Hotel, BW Signature Collection Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Row Hotel, BW Signature Collection Travelers find The Row Hotel perfectly positioned for Santana Row shopping adventures, with express check-out and in-room WiFi making stays effortless ## Photo gallery for The Row Hotel, BW Signature Collection ![Breakfast area - The Row Hotel, BW Signature Collection (San Jose)](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/c6e797af.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - The Row Hotel, BW Signature Collection (San Jose)](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/23d755f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast area - The Row Hotel, BW Signature Collection (San Jose)](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/f59c497c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - The Row Hotel, BW Signature Collection (San Jose)](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/c5bef5f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) | Memory-foam beds, individually decorated, individually furnished, desk - The Row Hotel, BW Signature Collection (San Jose)](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/194ed436.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Row Hotel, BW Signature Collection, is centrally located in Santana Row. It offers a 24-hour gym, business center, in-room WiFi, express check-in, and self-parking. Just minutes from Westfield Valley Fair Shopping Mall, it's a convenient base for travelers. ## Reviews 8.4 Very good ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - 24/7 front desk £123 includes taxes & fees 30 Jan - 31 Jan ## Room options ### Check availability for these dates Tonight [Jan 29 - Jan 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=71709848&PinnedHotelID=71709848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=71709848&PinnedHotelID=71709848&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=71709848&PinnedHotelID=71709848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=71709848&PinnedHotelID=71709848&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=71709848&PinnedHotelID=71709848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=71709848&PinnedHotelID=71709848&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=71709848&PinnedHotelID=71709848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=71709848&PinnedHotelID=71709848&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 15 of 15 rooms ### View all photos for Standard Room, 2 Queen Beds, Non Smoking ![Memory-foam beds, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/1d0e4600.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking 8.4 Very good 13 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Smart TV Memory foam bed Blackout curtains Hairdryer - 210 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Non Smoking ![Memory-foam beds, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/6da88843.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking 7.8 Good 28 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Smart TV Memory foam bed Blackout curtains Hairdryer - 210 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub ![Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub | Memory-foam beds, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/22f3472e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub ### Highlights Individually furnished Individually decorated Air conditioning Heating Smart TV Memory foam bed Blackout curtains Hairdryer - 250 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub ![Memory-foam beds, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/6da88843.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub 8.8 Excellent 6 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Smart TV Memory foam bed Blackout curtains Hairdryer - 250 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) ![Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) | Memory-foam beds, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/43cf6e95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) ### Highlights Individually furnished Individually decorated Air conditioning Heating Dining table Smart TV Memory foam bed Blackout curtains - 210 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking ![Memory-foam beds, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/f69370e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Smart TV Memory foam bed Blackout curtains Hairdryer - 210 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking ![Memory-foam beds, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/6da88843.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Smart TV Memory foam bed Blackout curtains Hairdryer - 210 sq ft - Sleeps 2 - 1 King Bed ### 2 Queen Beds, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee And Tea Maker - Sleeps 4 ### 1 King Bed, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee and Tea Maker - Sleeps 2 ### 2 Queen Beds, Non-Smoking, Deluxe Room, Jetted Tub, Work Desk, Work Space, Mini Fridge - Sleeps 4 ### 1 King Bed, Non-Smoking, Deluxe Room, Jetted Tub, Work Desk, Mini Fridge, Coffee and Tea Maker - Sleeps 2 ### Accessible-1 Queen, Mobility Accessible, Roll in Shower, Grab Bar, Work Desk, Mini Fridge, Non-Smoking - Sleeps 2 ### Accessible-1 King, Mobility Accessible, Roll in Shower, Grab Bar, Work Desk, Mini Fridge, Non-Smoking - Sleeps 2 ### Suite-1 King Bed, Non-Smoking, 2 Flat Screen Tvs, Living Room, Dining Table, Work Desk, Sofa - Sleeps 2 ### Standard King Room-Non-Smoking - Sleeps 2 ## You may also like Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/900/886/56f08f63_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton San Jose Downtown San Jose - Pool - Hot tub - Pet-friendly - Free Wi-Fi 8.0 Very good 1,010 reviews £154 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/San-Jose-Hotels-Hilton-San-Jose.h886.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=8269662e-9659-4ee0-a5ff-ce577f53c80e&top_cur=GBP) Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/690000/687300/687208/9339c24a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft San Jose Cupertino West San Jose - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 1,022 reviews £106 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/San-Jose-Hotels-Aloft-San-Jose-Cupertino.h687208.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=8269662e-9659-4ee0-a5ff-ce577f53c80e&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/69000000/68050000/68049000/68048980/w3839h2560x1y0-152a1a33.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites San Jose Silicon Valley by IHG South San Jose - 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Silicon Valley by IHG Rosemary - Pool - Free airport shuttle - Pet-friendly - Free Wi-Fi 8.2 Very good 1,105 reviews £93 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/San-Jose-Hotels-Holiday-Inn-San-Jose-Silicon-Valley.h6434.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=8269662e-9659-4ee0-a5ff-ce577f53c80e&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/49000000/48880000/48879900/48879815/4b0c4056_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn San Jose Airport Rosemary - Free airport shuttle - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 1,035 reviews £102 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/San-Jose-Hotels-Hilton-Garden-Inn-San-Jose-Airport.h48879815.Hotel-Information?chkin=2026-2-20&chkout=2026-2-21&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=8269662e-9659-4ee0-a5ff-ce577f53c80e&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/33000000/32710000/32701900/32701845/0f24db9d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites San Jose Airport by IHG North San Jose - Breakfast included - Free airport shuttle - Free Wi-Fi - Air-conditioning 8.8 Excellent 1,243 reviews £116 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/San-Jose-Hotels-Holiday-Inn-Express-And-Suites-San-Jose-Airport.h32701845.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=8269662e-9659-4ee0-a5ff-ce577f53c80e&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-The-Row-By-Kasa.h71709848.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-The-Row-By-Kasa.h71709848.Hotel-Information) ## About the area In the entertainment district, The Row Hotel, BW Signature Collection is in an area with great shopping. Westfield Valley Fair Shopping Mall and Santana Row Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit California's Great America. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or PayPal Park. [Visit our San Jose travel guide](https://www.expedia.co.uk/San-Jose.dx602703) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.32307%2C-121.93642&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=I31Z7VTiEdX_PkQlewG3XX64ubY=) 2404 Stevens Creek Blvd, San Jose, CA, 95128 ### What's nearby - ![This is a great place across from the mall where you could eat at a diverse set of restaurants!](https://images.trvl-media.com/place/602703/dfcbd96c-7c92-4a30-825a-0ac01701125c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santana Row Shopping Center 16 min walk \- 0.9 miles - ![Winchester Mystery House](https://images.trvl-media.com/place/6069499/98c4a299-662d-4e55-a47d-e3fa39501fa8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Winchester Mystery House 18 min walk \- 1.0 mile - Westfield Valley Fair Shopping Mall 6 min walk \- 0.4 miles - O'Connor Hospital 6 min walk \- 0.4 miles - Santa Clara Valley Medical Center 18 min walk \- 1.0 mile ### Getting around - Race Station 3 min drive - Santa Clara Station 5 min drive - San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) 8 min drive ### Restaurants - Din Tai Fung 19 min walk - Lady M Cake Boutique 10 min walk - CoCo Fresh Tea & Juice 19 min walk - O'Connor Hospital 8 min walk - Panda Express 19 min walk ## About this property ### The Row Hotel, BW Signature Collection Hotel near Santana Row Shopping Center Close to Westfield Valley Fair Shopping Mall and Winchester Mystery House, The Row Hotel, BW Signature Collection provides amenities such as a 24-hour gym. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Express check-out, express check-in and a vending machine - Smoke-free property and a 24-hour front desk - Guest reviews say great things about the overall value and proximity to shopping Room features All 55 individually furnished rooms have perks such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property. Extra amenities include: - Bathrooms with baths or showers and free toiletries - 48-inch Smart TVs with cable channels - Wardrobes/cupboards, coffee/tea makers and heating ## Similar properties ![Interior](https://images.trvl-media.com/lodging/1000000/690000/687300/687208/7612bb6a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft San Jose Cupertino West San Jose - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 1,022 reviews £106 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=687208&PinnedHotelID=687208&HadPinnedHotel=true®ionId=-1&adults=2) ![Free continental breakfast ](https://images.trvl-media.com/lodging/1000000/530000/526500/526470/69debc59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TownePlace Suites by Marriott San Jose Cupertino West San Jose - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 515 reviews £124 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=526470&PinnedHotelID=526470&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/115000000/114950000/114941600/114941561/81125344.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Towneplace Suites By Marriott San Jose Downtown Downtown San Jose - 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Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 8.8 Excellent 758 reviews £103 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=37760008&PinnedHotelID=37760008&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/6500/6434/3bd6c523.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn San Jose - Silicon Valley by IHG Rosemary - Pool - Free airport shuttle - Pet-friendly - Free Wi-Fi 8.2 Very good 1,105 reviews £93 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=6434&PinnedHotelID=6434&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/1000000/10000/5100/5078/1c125ae0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Doubletree by Hilton Campbell - Pruneyard Plaza Campbell - Pool - Hot tub - Parking included - Free Wi-Fi 8.8 Excellent 1,001 reviews £119 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=5078&PinnedHotelID=5078&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=71709848&PinnedHotelID=71709848&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=71709848,687208,526470,114941561,564411) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps ### Parking and transport - Free self parking on site - Limited on-site self parking ### Things to do - 24-hour gym ### Conveniences - 24-hour front desk - Vending machine ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Memory foam mattress ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 48-inch smart TV with cable channels ### Food and drink - Coffee/tea maker ### More - Air conditioning - Desk - Desk chair - Heating - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: USD 20 Express check-in available Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: USD 20 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property A virtual front desk provides assistance to guests The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools This virtual service hotel offers 24-hour guest support by text or phone. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 35 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total pets Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 35 per pet, per night - Service animals are exempt from fees - Early check-in fee: USD 20 (subject to availability) - Late check-out fee: USD 20 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as The Row by Kasa Kasa The Row San Jose The Row Hotel, BW Signature Collection Hotel The Row Hotel, BW Signature Collection San Jose The Row Hotel, BW Signature Collection Hotel San Jose ## Frequently asked questions ### Is The Row Hotel, BW Signature Collection pet-friendly? ### How much does it cost to stay at The Row Hotel, BW Signature Collection? ### How much is parking at The Row Hotel, BW Signature Collection? ### What time is check-in at The Row Hotel, BW Signature Collection? ### What time is check-out at The Row Hotel, BW Signature Collection? ### Where is The Row Hotel, BW Signature Collection located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Row Hotel, BW Signature Collection Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.2 Amenities ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 275 8 - Good 96 6 - Okay 50 4 - Poor 30 2 - Terrible 32 ## Reviews ### 10/10 Excellent #### Selina Keochai 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Cute and clean place. Very quiet. ##### Selina Keochai Stayed 1 night in Jan 2026 ### 8/10 Good #### Shani 27 Nov 2025 Clean room, great breakfast, near freeways and mall ##### Shani Stayed 2 nights in Nov 2025 ### 4/10 Poor #### Kim 27 Jan 2026 It was ok but weird a lil weird. Breakfast is just ok. Room was clean. A computer guy is ##### Kim Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Grace 16 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, very nice staff.. ##### Grace Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Amritpal 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room ##### Amritpal Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Luis 19 Oct 2025 Very refreshing environment, staff very attentive, well kept property! ##### Luis Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Jaime 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities This is my second stay at the establishment and it’s clean and comforting. The location is perfect. It’s close to other areas my partner and I frequent, like the Westfield Valley Fair shopping mall and Winchester Mansion. ##### Jaime Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Angelo 15 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They let us check in early, everything was smooth. It is on a busy street so don’t expect it to be quiet but we anticipated that. ##### Angelo Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Audrey 28 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Place was very clean and close to the mall! ##### Audrey Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ursula 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect for the one night stay Efficient clean and comfy and friendly ##### Ursula Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Heather 21 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was super helpful. The room was nice to liked having a code to enter the room instead of a key ##### Heather Stayed 1 night in Oct 2025 ### 6/10 Okay #### Melissa 18 Dec 2025 Liked: Cleanliness Disliked: Amenities Wednesday greeted me at the desk upon arrival. Didn’t change tone or expression, not one time out of our 3 encounters throughout my stay. Location was prime for me since I was working at Valley Fair. Room had a faint smell that was unpleasant: But it’s almost like you can get past it in 3 min. Weird. Blue lights and ceiling are a nice touch and bed was comfortable. ![](https://a.travel-assets.com/ugc/hotel-reviews/9ee22365-0bb5-4193-a910-f50a34a78892-1766033637512.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Melissa Stayed 3 nights in Dec 2025 ### 4/10 Poor #### Michella 13 Nov 2025 Liked: Staff & service, property conditions & facilities Parking and location and everything was fine. Our beds were horribly uncomfortable. We actually had to check out a day early cause we couldn’t think about sleeping on them again. They were like sleeping on rocks ##### Michella Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Natalie 31 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Virtual check in, 10 min walk to Westfields Mall, small but clean hotel near San Jose airport. ##### Natalie Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jose 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great environment and the bed is super comfortable! ##### Jose Stayed 2 nights in Jul 2025 ### 8/10 Good #### Marlyn 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are friendly and the property is clean. ##### Marlyn Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jennifer 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities I recently stayed at this hotel and had an excellent experience from start to finish. The location is perfect — just less than 20 min. walk or quick drive to Valley Fair Mall and Santana Row, which made shopping and dining super convenient. The room is clean and comfortable. They have a mini fridge, microwave and smart TV. The free breakfast was a great bonus, including eggs, sausage, potatoes, fruit, bread, bagels, cereals, oatmeal and good coffee to start the day. Staff were friendly and attentive, always ready to help. Overall, a great value for the area. I’d definitely stay here again next time I’m visiting San Jose. ##### Jennifer Stayed 2 nights in Nov 2025 ### 8/10 Good #### Veronica 23 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The stay was comfortable. ##### Veronica Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Theresa 7 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Super comfy bed. Clean rooms. ##### Theresa Stayed 1 night in Sep 2025 ### 6/10 Okay #### Holly 25 Oct 2025 Liked: Room comfort #### Looking old The hotel felt safe and secure, near to all the entertainment we had planned but the building was dated and the baths looked as if the had been painted to cover wear and the paint was peeling badly. ##### Holly Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Susan 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was clean and it was close to shops. Everyone who worked there was friendly and accommodating. ##### Susan Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Verified traveller 12 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay! Extremely clean and a great stay’ ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jennifer 28 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very friendly and the room was clean, modern, spacious and quiet. They even accommodated a late check out. Will stay here again next time I’m in Santa Clara ##### Jennifer Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Nguyen D 25 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities nice and clean ##### Nguyen D Stayed 4 nights in Jul 2025 ### 8/10 Good #### Jackie 7 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Gentleman at the front desk was very nice, as were all the virtual assistants. They were excellent accommodating me as I had to extend my stay twice. I was very comfortable staying there & felt safe. ##### Jackie Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hill House Inn](https://www.expedia.co.uk/Mendocino-Hotels-Hill-House-Inn.h181081.Hotel-Information) > > [DoubleTree by Hilton Buena Park](https://www.expedia.co.uk/Buena-Park-Hotels-DoubleTree-By-Hilton-Buena-Park.h12753.Hotel-Information) > > [Carmel Valley Ranch, in The Unbound Collection by Hyatt](https://www.expedia.co.uk/Monterey-Hotels-Carmel-Valley-Ranch.h423710.Hotel-Information) > > [Sea Mountain Inn Nude Resort and Spa - Adults Only](https://www.expedia.co.uk/Palm-Springs-Hotels-Sea-Mountain-Inn-Nude-Resort-Adults-Only.h27490625.Hotel-Information) > > [Multi-Family A-Frame Cabin: 9 Beds + Lake Access + AC](https://www.expedia.co.uk/Lake-Arrowhead-Hotels-Summer-A-Frame-Cabin-Lake-Access-AC.h79186206.Hotel-Information) > > [The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel](https://www.expedia.co.uk/Santa-Rosa-Hotels-The-Sandman.h919721.Hotel-Information) > > [Sacred Sands](https://www.expedia.co.uk/Joshua-Tree-Hotels-Sacred-Sands.h39764924.Hotel-Information) > > [HYATT house Pleasant Hill](https://www.expedia.co.uk/Concord-Hotels-HYATT-House-Pleasant-Hill.h890952.Hotel-Information) > > [The Avalon Hotel on Catalina Island](https://www.expedia.co.uk/Avalon-Hotels-The-Avalon-Hotel-On-Catalina-Island.h1502622.Hotel-Information) > > [Agua Caliente Casino Rancho Mirage](https://www.expedia.co.uk/Palm-Springs-Hotels-Agua-Caliente-Resort-Casino-Spa-Rancho-Mirage.h2020169.Hotel-Information) > > [Grand Hyatt Indian Wells Resort & Villas](https://www.expedia.co.uk/Palm-Springs-Hotels-Hyatt-Regency-Indian-Wells-Resort-Spa.h16130.Hotel-Information) > > [Omni Rancho Las Palmas Resort & Spa](https://www.expedia.co.uk/Palm-Springs-Hotels-Omni-Rancho-Las-Palmas-Resort-Spa.h1703.Hotel-Information) > > [Onsen Hotel & Spa](https://www.expedia.co.uk/Desert-Hot-Springs-Hotels-Onsen-Hotel-Spa.h90453043.Hotel-Information) > > [Spyglass Inn](https://www.expedia.co.uk/San-Luis-Obispo-Hotels-Spyglass-Inn.h41235.Hotel-Information) > > [Carmel Mission Inn](https://www.expedia.co.uk/Monterey-Hotels-Carmel-Mission-Inn.h21218.Hotel-Information) > > [Indian Wells Resort Hotel](https://www.expedia.co.uk/Palm-Springs-Hotels-Indian-Wells-Resort-Hotel.h14026.Hotel-Information) > > [The Inn at Mattei's Tavern, Auberge Collection](https://www.expedia.co.uk/Los-Olivos-Hotels-The-Inn-At-Matteis-Tavern.h69938507.Hotel-Information) > > [TETRA Hotel, Autograph Collection](https://www.expedia.co.uk/Sunnyvale-Hotels-TETRA-Hotel.h59450839.Hotel-Information) > > [The Spring Resort and Spa - Adults only](https://www.expedia.co.uk/Palm-Springs-Hotels-The-Spring-Resort-And-Spa-Adults-Only.h1170567.Hotel-Information) > > [Hilton Vacation Club Lake Tahoe Resort South](https://www.expedia.co.uk/Lake-Tahoe-Hotels-Lake-Tahoe-Vacation-Resort-By-Diamond-Resorts.h64098.Hotel-Information) > > [Cottage Inn By The Sea](https://www.expedia.co.uk/San-Luis-Obispo-Hotels-Cottage-Inn-By-The-Sea.h150921.Hotel-Information) > > [Melody Ranch Motel](https://www.expedia.co.uk/San-Luis-Obispo-Hotels-Melody-Ranch-Motel.h10080334.Hotel-Information) > > [Romantic Couples Cabin near Park Gate Entrance to Sequoia Nat'l Park](https://www.expedia.co.uk/Fresno-Hotels-Romantic-Couples-Cabin-Near-Park-Gate-Entrance-To-Sequoia-Natl-Park.h33495653.Hotel-Information) > > [Hampton Inn & Suites Barstow](https://www.expedia.co.uk/Victorville-Hotels-Hampton-Inn-Suites-Barstow.h1677525.Hotel-Information) > > [Two Bunch Palms Spa Resort - Adults Only](https://www.expedia.co.uk/Palm-Springs-Hotels-Two-Bunch-Palms-Spa-Resort-Adults-Only.h1338988.Hotel-Information) > > [Holiday Inn Express & Suites Brentwood by IHG](https://www.expedia.co.uk/Brentwood-Hotels-Holiday-Inn-Express-Suites-Brentwood.h15581580.Hotel-Information) > > [La Quinta Resort & Club, Curio Collection by Hilton](https://www.expedia.co.uk/Palm-Springs-Hotels-La-Quinta-Resort-Club.h10916.Hotel-Information) > > [JW Marriott Desert Springs Resort & Spa](https://www.expedia.co.uk/Palm-Springs-Hotels-JW-Marriott-Desert-Springs-Resort-Spa.h17123.Hotel-Information) > > [SeaCrest OceanFront Hotel](https://www.expedia.co.uk/San-Luis-Obispo-Hotels-SeaCrest-OceanFront-Hotel.h1365352.Hotel-Information) ---