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"Excellent location. Very friendly staff "

"Room spacious and clean, and included breakfast very good, and staff helpful.."

"The main hotel is characterful and pleasant. I found my room in one of the newer blocks to be noisy, more so when a table tennis table was erected under my window. The spa was disappointing, particularly when compared to a MacDonald Spa I am a previous member of. The pool and steam room are shedding tiles in large patches, some lying loose in the bottom of the pool. The Spa had no hot water for showering which rather spoiled my spa day. All staff were pleasant and helpful."

"The room was incredibly small"

"Stay here regularly as Son and family live close by Staff always friendly and very accommodating Rooms been redecorated since last visit in March Only complaint would be no working electric car charger points "

"Spa was amazing"

"We were disappointed that the pictures advertising the Walton Hall Hotel & Spa were quite deceptive. The actual hotel is not at all connected to the historic Walton Hall, and the hotel wing and room that we experienced were very worn and in need of a renovation. The pool and fitness room were listed on Expedia as amenities, but these facilities are not owned by the hotel and require payment for use (after registering our complaint, we were given free passes). On the plus side, the beds were comfortable and the wifi worked."

"Have stayed here before a couple of times when visiting family. This visit was nothing like as good as previous times. Positive - breakfast was good, good quality shower. Negatives - £5.50 to park(up from £5 3 months ago), bed uncomfortable, bathroom sink wouldn't hold water. My wife is lactose and soya intolerant. She brings her own milk which the hotel has always stored in their fridge. Point blank refusal this time - health and safety rules had changed- manager and duty manager were both there when we were told and said nothing so we assume they agreed. If you can't compromise for a food intolerance then have more dairy free alternatives at breakfast and not just soya"

"The staff were kind and helpful. There were extra charges for the car park although this was taken off when we complained. The whirlpool was not working. It did not feel good value for money."