Title: Homestay Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Homestay Hotel Hotel in Hounslow with restaurant and bar/lounge ![Restaurant](https://images.trvl-media.com/lodging/7000000/6500000/6495000/6494960/59afd1d7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/7000000/6500000/6495000/6494960/ac1956bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6500000/6495000/6494960/2d6427d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6500000/6495000/6494960/7c25de75.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/7000000/6500000/6495000/6494960/8ff2a357.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near the airport, Homestay Hotel creates a warm atmosphere with its garden retreat and cozy bar. Guests start their day with a full breakfast, connect using in-room WiFi, and unwind in the garden or on the sun-drenched terrace after a day of travel. 7.0 Good ## Popular amenities - - Room service - Bar - Parking available - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Oct 22 - Oct 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=6494960&PinnedHotelID=6494960&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=6494960&PinnedHotelID=6494960&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 23 - Oct 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=6494960&PinnedHotelID=6494960&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=6494960&PinnedHotelID=6494960&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=6494960&PinnedHotelID=6494960&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=6494960&PinnedHotelID=6494960&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=6494960&PinnedHotelID=6494960&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=6494960&PinnedHotelID=6494960&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Classic Double Room | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6500000/6495000/6494960/fb433460.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room ### Highlights Soundproofed Heating Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Free bottled water - 85 sq ft - City view - Sleeps 2 - 1 Double Bed ![Classic Twin Room | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6500000/6495000/6494960/135961f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room ### Highlights Soundproofed Heating Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Free bottled water - 86 sq ft - City view - Sleeps 2 - 2 Single Beds ![Classic Single Room | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6500000/6495000/6494960/662dc618.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Single Room ### Highlights Soundproofed Heating Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Free bottled water - 71 sq ft - City view - Sleeps 1 - 1 Single Bed ![Premier Double Room | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6500000/6495000/6494960/08bd7675.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Double Room 10.0 Exceptional 1 review ### Highlights Soundproofed Heating Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Free bottled water - 88 sq ft - City view - Sleeps 2 - 1 King Bed ### Premier Twin Room 8.0 Very good 1 review ### Highlights Soundproofed Heating Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Free bottled water - 88 sq ft - City view - Sleeps 2 - 2 Single Beds ![Deluxe Quadruple Room | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/7000000/6500000/6495000/6494960/a53f8fa1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room ### Highlights Soundproofed Heating Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Free bottled water - 110 sq ft - City view - Sleeps 4 - 1 Queen Bed and 1 Single Bed ## You may also like Ad ![Ballroom](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3910000/3900500/3900407/1274d65d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton London Syon Park Syon - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 1,002 reviews £124 includes taxes & fees 2 Nov - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Homestay-Hotel.h6494960.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Homestay-Hotel.h6494960.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.46957%2C-0.36768&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=comUhwpVIy4e3U_KDlCh3xFs4To=) 2 Bulstrode Road, Hounslow, England, TW3 3AT #### What's nearby - Twickenham Stadium - 6 min drive - 1.7 miles - Syon Park - 6 min drive - 2.7 miles - Richmond Park - 12 min drive - 3.8 miles - Royal Botanic Gardens, Kew - 15 min drive - 2.6 miles - Hampton Court Palace - 16 min drive - 5.9 miles #### Getting around - Hounslow Central Underground Station - 3 min walk - Hounslow Station - 12 min walk - Heathrow Airport (LHR) - 24 min drive #### Restaurants - ‪MB Chicken - ‬6 min walk - ‪Greggs - ‬7 min walk - ‪Greggs - ‬5 min walk - ‪The Moon Under Water (Wetherspoon) - ‬5 min walk - ‪The Bulstrode Pub - ‬2 min walk ## About this property ### Homestay Hotel Hotel near Thames River A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Homestay Hotel. Free in-room WiFi is available to all guests, along with a bar and a restaurant. You'll also find perks such as: - Full breakfast (surcharge), self-parking (surcharge) and luggage storage - Barbecues and a front desk safe Room features All guest rooms at Homestay Hotel have amenities, such as free WiFi and safes, as well as sound-insulated walls and free bottled water. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - Electric kettles, heating and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/7000000/6540000/6537700/6537700/d1e0453c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sapphire Hotel Hammersmith - Free WiFi - Business services - Housekeeping - Soundproof rooms 7.0 Good 1,016 reviews £50 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6537700&PinnedHotelID=6537700&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2400000/2397500/2397500/d83e733f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alexandra Hotel London City Centre - Free WiFi - Parking available - Housekeeping - 24/7 front desk 7.2 Good 1,023 reviews £56 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2397500&PinnedHotelID=2397500&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/870000/868200/868176/fa348558.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Edward Hotel Paddington London City Centre - Free WiFi - Air conditioning - Parking available - Room service 7.8 Good 656 reviews £106 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=868176&PinnedHotelID=868176&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (GBP 10 per day) - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 per person - A bar/lounge - A restaurant - Snack bar/deli ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Barbecue grill - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking ### More - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service ### More - Desk - Heating - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 7:00 AM - midnight Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately GBP 14.95 per person - Self-parking fee: GBP 10 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Homestay Hotel Homestay Hotel Hounslow Homestay Hounslow Hotel Homestay Homestay Hotel Hotel Homestay Hotel Hounslow Homestay Hotel Hotel Hounslow ## Frequently asked questions ### Is Homestay Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Homestay Hotel? > Self-parking is available for GBP 10 per day. ### What time is check-in at Homestay Hotel? > Check-in start time: 2 PM; check-in end time: midnight. ### What time is check-out at Homestay Hotel? > Checkout is at 11 AM. ### Where is Homestay Hotel located? > Situated near the airport, this hotel is 2 mi (3.3 km) from Twickenham Stadium and 2.3 mi (3.7 km) from Thames River. Hampton Court Palace and Royal Botanic Gardens, Kew are also within 6 miles (10 km). Hounslow Central Underground Station is only a 3-minute walk and Hounslow East Underground Station is 12 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Homestay Hotel Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 6.4 Location ### 7.8 Staff & service ### 7.6 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 79 8 - Good 66 6 - Okay 24 4 - Poor 24 2 - Terrible 42 ### 10/10 Excellent #### Deborah 10 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay Staff were amazing, breakfast was great and the bar was good 👍 ##### Deborah Stayed 1 night in May 2024 ### 10/10 Excellent #### Ghazi 8 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice and beautiful hotel and very good staff friendly and beautiful Area near of shopping Centre ##### Ghazi Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Aaron 10 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly ##### Aaron Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Michael 11 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely accommodating hosts. Smashing breakfast and convenient for the tube into London. ##### Michael Stayed 1 night in Dec 2022 ### 8/10 Good #### Seth 23 Mar 2024 Liked: Cleanliness, staff & service, amenities Alex was friendly and accommodating. ##### Seth Stayed 1 night in Mar 2024 ### 8/10 Good #### Clarina 14 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very comfortable We stayed there one night because we had missed our flight. The room was of a very good standard and very comfortable. The service was very good as well ##### Clarina Stayed 1 night in Aug 2023 ### 8/10 Good #### Juan 5 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would reccommend Convenient for Heathrow, this hotel was great value for money, the room was clean, well serviced and up to the standard of a modern large chain hotel. The lady on reception was pleasant and welcoming too, would definitely recommend. ##### Juan Stayed 1 night in Sep 2022 ### 6/10 Okay #### MAXIMILAN TEDDY 25 Nov 2024 Liked: Cleanliness The room we got has 2 king size bed but not enough space in the room. The staff are okay but appeared inexperience but that is fine, there’s plenty room to improve. No elevator for those with large and heavy luggages. ##### MAXIMILAN TEDDY Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Karl 10 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Jewel in the crown The hotel was tucked away off the.main road. Location is amazing close to top asian restaurants, bars and close to public transport routes. Our room was lovely and clean, modern and chic. The bed was amazingly comfortable and breakfast was fresh, hot and well made with quality produce. The staff team are wonderful and friendly. Tge bar/ breakfast room was modern, immaculately cleanand service impeccable. Wonderful little gem. ##### Karl Stayed 1 night in Mar 2024 ### 8/10 Good #### Yordan D 8 Dec 2023 Liked: Staff & service, amenities, property conditions & facilities Very friendly staff, who shared his charger as I didnt have my own. Concenient location by Hounslow Central tube for connections to LHR. A bit worn down sheets (look overused) and some hairs found on pillows. ##### Yordan D Stayed 1 night in Dec 2023 ### 4/10 Poor #### Mehenaz 1 Dec 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Horrible service Horrible experience poor customer service and charging extra just for partner to come and visit me even though wasn’t planning to stay the night and questioning us saying he needs to leave in 10 mins ##### Mehenaz Stayed 1 night in Nov 2024 ### 6/10 Okay #### Justin G 17 Mar 2023 Liked: Cleanliness, staff & service The room was “upgraded”. Barely walk around the bed. Uncomfortable small beds pushed together to make a”double”. Small single comforters. Not for a couple ##### Justin G Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Verified traveller 10 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ground floor The place was okay apart from someone talking at the reception for over an hour and was loud and finished talking at 2am don’t think they was staying there then my bill receipt came under the door and 2 hours later I had to get up so not much sleep apart from that it was fine ##### Verified traveller Stayed 1 night in Jul 2022 ### 4/10 Poor #### Kelly 3 Nov 2024 Liked: Staff & service Disliked: Room comfort #### Not the best... Wouldn't stay again Arrived at the hotel and my partner was helping me out of the car as I'm on crutches withon 5 mins we had been given a parking ticket (not the hotels fault). The guy on reception was apologetic and due to be being on crutches gave us a room on that floor which was so small the door to the bathroom barely opened. The bed was a small double with a single duvet over it didn't even cover the full bed and the windows didn't shut properly so it was incredibly noisy. Overall it I'd paid the price on this site I wouldn't have minded but paid early check in when we arrived as we were heading to a rugby game plus £20 parking plus the parking ticket hotel ended up costing over £200 for one night could have stayed at the premier in cheaper. ##### Kelly Stayed 1 night in Nov 2024 ### 6/10 Okay #### Verified traveller 30 Jun 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Fine. Nice staff and clean, but BYO curtains. No curtains on the windows (summer in the U.K. means light until 11pm and sunrise at 5am!), and a pink screen on the skylight so the room was just bright pink. I ended up stuffing the bed cover over the window frame. The chairs at breakfast were also all painful to sit in- worn/broken. The place is clean however and the staff really lovely. It’s close to a tube stop. That’s about all I can say about it. ![Makeshift curtains ](https://a.travel-assets.com/ugc/hotel-reviews/2730ED53D1E3947EC6E05F960EC0F69AFFF1D1D41656670407437.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pink room ](https://a.travel-assets.com/ugc/hotel-reviews/89BA044D7A84B41559FA56E0CEB79484400C419C1656670409460.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jun 2022 ### 2/10 Terrible #### Jeffrey 13 Jun 2023 Hotel told us when we arrived that they were sold out and didn’t have a room for us, despite having a confirmed reservation from Expedia. They suggested we look for another room at another hotel. We did that and fortunately found a room. Two hours later, Homestay called me to say they found a room for us. Now I’m having to pursue a complaint with Expedia to get a refund for a room we never got to use. Ridiculous. Not sure if it’s Expedia’s fault or the hotel’s, but it sure wasn’t ours. ##### Jeffrey Stayed 1 night in Jun 2023 ### 4/10 Poor #### Jennifer 10 Oct 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Shower was ice cold or burning hot. We bought breakfast with our stay only to find it was served after we needed to leave for the airport. Of course because we booked it through Orbitz they wouldn’t refund us directly and the Orbitz staff claimed they couldn’t reach the staff. We asked the staff and they said nobody called, so idk who was lying. Sheets had old blood on them. No elevator so we had to carry heavy bags up two flights of stairs. Don’t recommend. ##### Jennifer Stayed 1 night in Oct 2022 ### 4/10 Poor #### Belinda 13 Oct 2023 Disliked: Cleanliness, amenities, property conditions & facilities Not really worth the money, we were “upgraded” to the premium but no room to walk around the bed, they were never able to make us a key, we had to ask the house keeper to let us in every time we wanted to go inside the room again. Restroom was super super small, the hand wash sink was pretty much right in front of the toilet with very very very little space for leg room and I am a short person, I can’t imagine how a bigger person would manage to use that toilet without hitting the sink, shower was broken and the “fixed” it attaching a spoon to the shower head so it would move with the water pressure, water liked to the whole bathroom floor, I’ve paid less or similar at a way better hotel, the main entrance has spiders, pretty much picture doesn’t not match actual property. ##### Belinda ### 4/10 Poor #### Simon 20 Oct 2022 Liked: Property conditions & facilities Disliked: Staff & service #### Very Disappointing Reasonable hotel, spoilt by a total non-delivery of breakfast. I was told on arrival that could have my breakfast at 8.15, I did ask for it earlier as I had to be on the road again by 8.30, the receptionist did say he'd open the breakfast room up at 8am but they'd try and get someone in earlier. No staff even there at 8.20, no way I was getting a full cooked breakfast in 10 minutes... Manager was an idiot, how he thought they could arrive and magic breakfast out of thin air in zero time I don't know. Be aware, although it says parking available, there is barely room for two cars on the front and street parking is limited. I felt very let down by Hotels.com as well, they wouldn't refund the full £15 I paid for breakfast either. ##### Simon Stayed 1 night in Oct 2022 ### 6/10 Okay #### B 28 Nov 2022 Liked: Property conditions & facilities Disliked: Cleanliness #### Zero contact made for a nervous arrival. I tried calling and emailing prior to the trip to confirm parking was available but the phone was dead and emails returned failed. Even upon arrival there was no one at reception and we wandered around for 10 minutes before someone came out to deal with us. The car park is a 4 minute walk away in the semi derelict back garden of a house. The receptionist led me there in his car and did offer a lift back but I walked so I could pop into the convenience shop on the high street. Even after all this time our room hadn’t been made up from the last occupants so we left the cleaner in there and walked to Twickenham. Pillows thin, room hot and tiny, and worst of all, there is a drip landing on the roof above room 108 which was like water torture all night. Breakfast was pretty good, staff were friendly, but the chairs in the “restaurant” have all sunk in the middle so it’s like stirring on the toilet! Lol All in all, I wish I’d paid an extra £50 and gone with Travelodge or Ramada both over the road. ##### B Stayed 1 night in Nov 2022 ### 2/10 Terrible #### Tarlochan 9 Oct 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### STAY AWAY from this DIRTY Hotel HORRIBLE, SMOKY, DIRTY, AND DISGUSTING! When we arrived at this hotel about two hours before check-in time, we were shocked to know that this is NOT a real hotel, rather a dirty Bed and Breakfast place masquerading as a hotel in bad and dirty condition in a very undesirable area in Hounslow. The floors were sticky. It was smelly all around. One of the employees was shamelessly smoking right outside the main entrance door. Then some others also joined him in the same area. I asked the receptionist to see the property inside. We had unfortunately booked it for three nights, but when we saw its dirty, smokey and unsafe conditions, I told the receptionist that we cannot stay there. She told me that we still have to pay for 3 nights. I called Hotels.com and she lady on the other side tried to convince the receptionist to accommodate our request and cancel the reservation with full refund. She even sent her email, but the receptionist continued to deny that she received the email. I wasted 90 minutes over there arguing with that lady and talking to Hotels.com. Hotels.com did try to resolve the issue, but the property owner refused to refund our deposit. Hotels.com should NOT offer this property on their website because it is an utterly disgusting place with horrible staff. I equally blame Hotels.com for promoting such a horrible property and bad property owner. We left and refused to check in. ##### Tarlochan Stayed 3 nights in Oct 2023 ### 8/10 Good #### John 1 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice for shirt stay Nice but quirky place to stay for one night. Good value for money with comfy bed and shower. Handy for tube so easy to get into London. Staff were in the main friendly although receptionist booking us in barely raised an eyebrow let alone a smile or a welcome! Major downfall is it is on the flight path into Heathrow meaning big jets passing low overhead from about 5am. Not something they can do much about but be prepared. ##### John Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Stephen 26 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Stephen Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Arthur 11 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Arthur Stayed 2 nights in Nov 2024 ### 8/10 Good #### Simon 3 Nov 2024 Liked: Staff & service ##### Simon Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Hampton Suites Serviced Apartments](https://www.expedia.co.uk/London-Hotels-Hampton-Suites-Serviced-Apartments.h18322155.Hotel-Information) > > [Chessington Resort Hotel](https://www.expedia.co.uk/London-Hotels-Chessington-Safari-Hotel.h8156699.Hotel-Information) > > [The Hadley Hotel](https://www.expedia.co.uk/London-Hotels-The-Hadley-Hotel.h48209493.Hotel-Information) > > [LONDON apartment with PRIVATE HOT TUB, SAUNA & GYM!](https://www.expedia.co.uk/London-Hotels-Cosy-Apartment-With-Private-Hot-Tub.h69541829.Hotel-Information) > > [Charming Historic Boat Moored opposite Kew Gardens.](https://www.expedia.co.uk/London-Hotels-Charming-Historic-Boat-Moored-Opposite-Kew-Gardens.h44093940.Hotel-Information) > > [8 Guests Modern Apartment](https://www.expedia.co.uk/London-Hotels-8-Guests-Modern-Apartment.h32662014.Hotel-Information) > > [The Swan Inn](https://www.expedia.co.uk/London-Hotels-The-Swan-Inn.h13234886.Hotel-Information) > > [Charles Hope Apartments Brentford](https://www.expedia.co.uk/London-Hotels-Charles-Hope-Apartments-Brentford.h80251589.Hotel-Information) > > [Denham Grove](https://www.expedia.co.uk/London-Hotels-Denham-Grove.h1658982.Hotel-Information) > > [The Stag Enfield](https://www.expedia.co.uk/London-Hotels-The-Stag-Enfield.h7662393.Hotel-Information) > > [The Mitre, Hampton Court](https://www.expedia.co.uk/London-Hotels-The-Mitre-Hotel-Hampton-Court.h517243.Hotel-Information) > > [Delta Hotels Bexleyheath](https://www.expedia.co.uk/London-Hotels-Bexleyheath-Marriott-Hotel.h541982.Hotel-Information) > > [Aparthotel Adagio London Brentford](https://www.expedia.co.uk/London-Hotels-Aparthotel-Adagio-London-Brentford.h9689177.Hotel-Information) > > [Ramada by Wyndham London North M1](https://www.expedia.co.uk/London-Hotels-Ramada-By-Wyndham-London-North-M1.h896804.Hotel-Information) > > [Bridge Hotel](https://www.expedia.co.uk/London-Hotels-Bridge-Hotel.h1122077.Hotel-Information) > > [The Stay Club Colindale](https://www.expedia.co.uk/London-Hotels-The-Stay-Club-Colindale.h28977644.Hotel-Information) > > [The Crown Inn](https://www.expedia.co.uk/London-Hotels-The-Crown-Inn.h2417581.Hotel-Information) > > [Morland House Apartments](https://www.expedia.co.uk/London-Hotels-Morland-House-Apartments.h18145157.Hotel-Information) > > [Best Western Plus Grim's Dyke Hotel](https://www.expedia.co.uk/London-Hotels-Best-Western-Plus-Grims-Dyke-Hotel.h517271.Hotel-Information) > > [Berwick Manor Hotel](https://www.expedia.co.uk/London-Hotels-Berwick-Manor-Hotel.h30380996.Hotel-Information) > > [The Park Hotel](https://www.expedia.co.uk/London-Hotels-The-Park-Hotel.h1399336.Hotel-Information) > > [Crowne Plaza London - Kingston by IHG](https://www.expedia.co.uk/London-Hotels-Crowne-Plaza-London-Kingston.h2457296.Hotel-Information) > > [The Bromley Court Hotel](https://www.expedia.co.uk/London-Hotels-The-Bromley-Court-Hotel.h24500.Hotel-Information) > > [OYO Osterley Park](https://www.expedia.co.uk/London-Hotels-OYO-Osterley-Park.h16141406.Hotel-Information) > > [Sky Nights Hotel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sky-Nights-Hotel-London-Heathrow.h32655400.Hotel-Information) > > [Chigwell Poolhouse](https://www.expedia.co.uk/London-Hotels-Chigwell-Poolhouse.h36620156.Hotel-Information) > > [Novotel London Brentford](https://www.expedia.co.uk/London-Hotels-Novotel-London-Brentford.h7985184.Hotel-Information) > > [The Lensbury Resort](https://www.expedia.co.uk/London-Hotels-The-Lensbury-Resort.h2053301.Hotel-Information) > > [Oakwood B&B Heathrow](https://www.expedia.co.uk/London-Hotels-Oakwood-Bed-And-Breakfast-Heathrow.h1383083.Hotel-Information)