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Entire apartment

Croydon by Charles Hope

3.0 star property

Choose dates to view prices

Croydon by Charles Hope provides amenities, such as a garden and a 24-hour gym. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Outdoor space
The current price is £123
includes taxes & fees
14 Jun - 15 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of GBP 35 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: GBP 35 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Croydon by Charles Hope pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 35 per pet, per week. Service animals are exempt from fees.

How much does it cost to stay at Croydon by Charles Hope?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Croydon by Charles Hope on 14 Jun 2026 start from £123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Croydon by Charles Hope?

This property doesn't offer parking.

What time is check-in at Croydon by Charles Hope?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Croydon by Charles Hope?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Croydon by Charles Hope located?

Located in Fairfield, this apartment building is within 9 miles (15 km) of Surrey Hills, Clapham Common and Wimbledon Tennis Club. The Oval and Thames River are also within 9 miles (15 km). East Croydon Tram Station and East Croydon Tram Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.4

Cleanliness

8.4

Amenities

7.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 20 reviews
Rating 8 - Good. 8 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

Reviews

Verified

8/10 Good

Leonard

Liked: Room comfort, communication
Disliked: Cleanliness
The apartment was fine, but the sofa was disgusting and I just could not sit on it for the duration of my stay. This was reported immediately, and the team did try to clean it up, but it was so awful they couldn't do much. Otherwise the apartment was fine and comfortable. The sofa issue spoiled an otherwise good experience.
Stayed 12 nights in Dec 2024
Verified

8/10 Good

Sabrina

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
Apartment on the 39th floor = great views from parts of the apartment. Downside - views of the taller tower behind. Items worn out = sofa, rusty toilet brush holder, dirty carpet in ensuite bedroom, cheap frying pan in a terrible state. Only 1 English tea bag and 7 mint tea bags? The rainforest shower heads don't work properly. They need replacing, especially the master bedroom one. Nice to have kitchen roll. Salt, pepper and sugar. Fantastic views from the 43rd floor, the master bedroom and the kitchen window. All other views are spoilt by the hulking white tower. Blinds were down throughout the stay as you are overlooked. The rooftop terrace is phenomenal for views. The staff were lovely in reception.
Stayed 1 night in May 2025
Verified

8/10 Good

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
Great property in a great location. Apart from a few minor broken things in the unit, it was clean, comfortable and had everything we needed. Will certainly be back!
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Everything perfect.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Pros: location/access, good layout, clean, on site concierge, housekeeping around Suggested improvements: adding some kitchen basics (e.g., cutting board), fixing lock for the living room balcony door to operate Things to be aware: noisy club near by, may be disturbing at night on w/end
Stayed 3 nights in Jun 2025
Verified

8/10 Good

INDRA

Liked: Property conditions & facilities
Overall, the apartment hotel is good. However, it is not convenient for drop-offs or pick-ups because the street in front of the hotel is designated as a bus and tram zone only. Guests will need to be dropped off a block away to access the hotel. On the other hand, if you arrive at East Croydon Station, the hotel is located just across from the station.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Shony

Liked: Cleanliness, room comfort
Disliked: Communication
Stay was fine. But communication was not good. You won’t get any help.
Stayed 3 nights in May 2025
Verified

8/10 Good

Anna Marie

Liked: Cleanliness, amenities
I still had to show ID when I picked up the key from the concierge, and they made me wait to go to my room while letting another guest enter without a wait. The flat was clean and convenient, but the thermostat did not work. I had to open the windows to cool the place down from the unexpected rise in temperature
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Nigel

Apartment was not upkeep properly. Cleaning was substandard
Stayed 12 nights in May 2025
Verified

4/10 Poor

Muhammad

Liked: Communication
I initially got an apartment with a wifi issue. So, had no internet for one day. I was then moved to a different apartment where wifi was OK but the bathroom kept overflowing and water went all over the place even in the bedroom. I complained and nothing was done. I purchased an iphone 14 pro max and it was delivered to concierge but it disappeared from the parcel room. I kept looking for it for 5 days and it was not found. The concierge said it's not their responsibility and refused to give me CCTV footage as well. Not a good experience and very expensive for what we are getting!
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Penny

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

HOI YEN IVY

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Mar 2024