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Overview of Brook Hotel

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Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets

Brook Hotel

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationWestfield London Shopping Centre4 min drive
    Popular LocationEventim Apollo5 min drive
    Popular LocationRoyal Botanic Gardens, Kew6 min drive
    AirportLondon (LHR-Heathrow)26 min drive

Choose dates to view prices

Twin Room

5/5 guest room rating
  • Sleeps 2
  • 2 Single Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Single Room

5/5 guest room rating
  • Sleeps 1
  • 1 Single Bed

About this area

London

Located in London's Shepherd's Bush neighbourhood, Brook Hotel is near a train station. Kensington Palace and Olympia Conference and Exhibition Centre are notable landmarks, and the area's natural beauty can be seen at Kensington Gardens and Hyde Park. Looking to enjoy an event or a game? See what's going on at SSE Arena, Wembley, or consider Piccadilly Theatre for a night out. Guests appreciate the hotel's convenience for public transportation: Stamford Brook Underground Station is 5 minutes on foot and Turnham Green Station is 8 minutes.
Popular Location

What's nearby

  • Westfield London Shopping Centre - 4 min drive
  • Eventim Apollo - 5 min drive
  • Royal Botanic Gardens, Kew - 6 min drive
  • Kensington High Street - 7 min drive
  • Kensington Palace - 16 min drive

Getting around

  • London South Acton Station - 4 min drive
  • Stamford Brook Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 25 min drive

Restaurants

  • The Tabard - 7 min walk
  • Artisan - 8 min walk
  • 101 Thai Kitchen - 8 min walk
  • Sushi Bar Makoto - 9 min walk
  • Azou - 9 min walk

About this property

Brook Hotel

3-star London hotel in Shepherd's Bush, near Westfield London Shopping Centre
This smoke-free hotel features a bar/lounge, express check-out and a garden. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe. All 17 rooms offer free WiFi, coffee makers and flat-screen TVs. Guests will also find electric kettles, fans and showers.
Brook Hotel offers 17 forms of accommodation with coffee/tea makers and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Free cooked-to-order breakfast available 7:30 AM–9 AM on weekdays and 8 AM–9:30 AM on weekends
  • 1 bar

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board (on request)

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 13 August 2021 to 1 September 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The electric car charging stations are located 100 meters from the hotel and are available for a surcharge.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
No pets and no service animals are allowed at this property

Property is also known as

Brook Hotel London
Brook London
Brook Hotel London England
England
Brook Hotel Hotel
Brook Hotel London
Brook Hotel Hotel London

Frequently asked questions

Can I cancel my reservation for free at Brook Hotel and receive a full refund?
Yes, Brook Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Brook Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Brook Hotel?
As of 17 Apr 2021, prices found for a 1-night stay for 2 adults at Brook Hotel on 17 May 2021 start from £125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Brook Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Brook Hotel?
Self-parking is free at this property.
What time is check-in at Brook Hotel?
Check-in is from 2:00 PM - 10:00 PM. After-hours check-in is not available.
What time is check-out at Brook Hotel?
Checkout is at 10:30 AM.
Where is Brook Hotel located?
Located in Shepherd's Bush, this hotel is within 3 miles (5 km) of Westfield London Shopping Centre, Kensington High Street and Kensington Gardens. Kensington Palace and Queensway are also within 3 miles (5 km). Stamford Brook Underground Station is 5 minutes by foot and Turnham Green Station is 8 minutes.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 43 out of 62 reviews
5 - Excellent 69%
Rating 4 - Good. 16 out of 62 reviews
4 - Good 26%
Rating 3 - Okay. 3 out of 62 reviews
3 - Okay 5%
Rating 2 - Poor. 0 out of 62 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 62 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, quiet, very welcoming owners
Characterful hotel with good-sized rooms (for London), plumbing that works, nice lounge, bar and pleasant breakfast room looking onto the garden. Clean, quiet. Double-glazing at the front cut out any traffic noise (it's on a bus route to Oxford Circus) and there are views over a green public space. Breakfast freshly cooked. Comfortable beds and excellent blackout curtains. The owners were very helpful and welcoming without being over-the-top, and made up a ground floor room for one of us who has some difficulty with stairs. Stairs to the 2nd floor are quite steep. We'd be happy to stay again.
Stayed 1 night in Feb 2020

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Amazing. Excellent hosts, lovely cosy atmosphere, wonderful breakfast. Great value all round. Thank you
Stayed 3 nights in Dec 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

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