Search Hotels by Fairmont in London City Centre from £750

"Great views. Some floors need a refresh- thanks to the staff for moving us to an updated room. "

"From start to finish a wonderful experience."

"Clean property. Very congested."

"Room was basic had no amenities such as tea or coffee, the room was dated with a very small tv and furniture falling apart the beds were very hard no ventilation either "

"I am a regular visitor to this hotel and every time I have been here has been an excellent service and experience, however on this stay, I felt the room we stayed in was very tired, in need of some upgrades. I was disappointed with the hairdryer not working. The water leaked through the shower door, all over the floor. I dried this up, but overall the room was not up to good standard and disappointed overall. I have booked this hotel for a few more visits this year and have also recommended it to my friends. I hope the rooms booked in the next coming months are good/excellent standard."

"Staff very helpful, very clean rooms. I used the laundry service twice and it was excellent."

"Great Room. Clean. Comfortable. Great staff. Great location."

"Location is amazing, it’s a high quality hotel with nice amenities and friendly staff and the bars are amazing."

"Thought breakfast could have been better, no fried eggs had to ask, no pancakes, had to ask. Staff were quite rude, when I asked for cutlery she snapped back that I could get my own! Restaurant menu showed a lovely looking soag bol, when I asked, was told it was only a kids meal and they would not allow me to order it. Was told I could get it in room service! That's what I ended up doing but if they can do it on room service, I can't see why they good not do it in the restaurant. Some staff were quite rude , however reception staff were really friendly and helpful. Breakfast was not worth the cost. Don't think I would stay here again."