Search Hotels Near Life Underground, New York

"Room cleaning was made every other day unless if requested. I learned it on my second day, and not upon arrival, so after a day out I was desapointed to see my room not clean. I asked for my room to be cleaned which was done immediately. I also asked for my room to be cleaned the next day as instructed. Well, when I came back the next day to my room after a day of walking outside in the rain, my room hasn’t been made yet. I called and requested the room to be clean and explained what happened the day before. I waited 20 min., but no one came. I went to the lobby to complain, and was told that they were going to take care of it. I waited in the bar and came back an hour later after my arrival to see a set new set of dry towels, but the room still not cleaned! I called again and requested the room to be cleaned, which was done. Since I spent most of the day outside and it rained a lot, my jeans and socks were still wet. The staff was overall nice, but made it clear that I was bothering them and that I was to be patient. I thought it was insulting! "

"I had no problems here best treatment would come back here or stay with them anytime service was above normal and excellent very welcoming to all. "

"Clean room, friendly staff, can’t complain !"

"Staff was fantastic. Friendly, helpful, and professional. "

"Great location for Chelsea West Village area. "

"Very expensive $100 a day deposit that was not disclosed beforehand. The lady who checked us in was extremely rude. There was no fitted sheet on the bed, no bags in the trash cans and also no microwave. For the price we paid I expected better "

"Clean room,"

"Great stay! Convenient location and clean. "

"Welcoming, friendly and helpful staff. Everything was clean and parking was easy. Nice neighborhood, close to many things including transportation. Special shout out to Michael at the door and the cleaning staff. "