Hotel 309

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In-room safe, blackout curtains, iron/ironing board, WiFi
In-room safe, blackout curtains, iron/ironing board, WiFi

Overview of Hotel 309

Hotel 309

2.0 star property

2.7/5 Poor

Guests rated this property 2.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Kitchen
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
309 W 14th St, New York, NY, 10014

Explore the area

  • Popular Location5th Avenue10 min walk
  • Popular LocationWashington Square Park15 min walk
  • Popular LocationMadison Square Garden17 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)51 min drive

Choose dates to view prices

About this area

New York

Hotel 309 is located in Manhattan, a neighbourhood in New York, and is near a metro station. Empire State Building and One World Trade Center are notable landmarks, and some of the area's popular attractions include American Dream and Bronx Zoo. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Guests love the hotel's convenience for public transportation: 8 Av. Station (W 14th St.) and 14 St. Station (8th Av.) are just steps away.

What's nearby

  • 5th Avenue - 10 min walk
  • Washington Square Park - 15 min walk
  • Madison Square Garden - 17 min walk
  • Empire State Building - 12 min drive
  • Bryant Park - 12 min drive

Getting around

  • 8 Av. Station (W 14th St.) - 1 min walk
  • New York 14th St. Station - 8 min walk
  • John F. Kennedy International Airport (JFK) - 51 min drive


  • Pad Thai Noodle Lounge - 2 min walk
  • Art Bar - 2 min walk
  • Rossopomodoro - 2 min walk
  • 'snice - 2 min walk
  • A Salt & Battery - 3 min walk

About this property

Hotel 309

New York hotel in Manhattan, near Madison Square Garden
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance and a garden. WiFi in public areas is free. Other amenities include a picnic area and a front desk safe.
Hotel 309 offers 28 accommodations with a safe and coffee/tea makers. Kitchenettes offer fridges and microwaves.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Televisions come with satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Kitchenette
  • Microwave
  • Fridge


  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Luggage storage
  • Tour/ticket assistance


  • Garden
  • Picnic area


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains


  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels


  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Fridge


  • Connecting rooms available
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Safe

Similar properties

See similar properties



Check-in time starts at 3:00 PM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

309 Hotel
309 New York
Hotel 309
Hotel 309 New York
Hotel 309 Hotel
Hotel 309 New York
Hotel 309 Hotel New York

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 65 out of 674 reviews
5 - Excellent 10%
Rating 4 - Good. 158 out of 674 reviews
4 - Good 23%
Rating 3 - Okay. 153 out of 674 reviews
3 - Okay 23%
Rating 2 - Poor. 131 out of 674 reviews
2 - Poor 19%
Rating 1 - Terrible. 167 out of 674 reviews
1 - Terrible 25%




Staff & service




Property conditions & facilities



1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a huge mistake booking this hotel. This was the worst hotel I have ever stayed at. I didn’t really paid attention what I’ve booked so it’s my mistake. I stayed for few hours but couldn’t sleep and left, I didn’t even care for refund for another night. It was loud, dirty (found hair on my sheets), poop floating in a shared bathroom, stinky bed and room and on and on. Horrible. I booked something else and went there.
Stayed 2 nights in Aug 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice indoors,
Stayed 2 nights in Aug 2022

5/5 Excellent

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I really liked everything other than the fact they have NO AMENITIES! NOT even regular soap.
Stayed 2 nights in Jul 2022

2/5 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One the last night of my stay I saw several bugs on the bed and kitchen counter top. I ended up booking another hotel for the last night of my stay. I did let the front deck know.
Stayed 3 nights in Jun 2022

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
photos are nothing like what the property looks like. Seems like it was an old apartment building converted into a hotel. Everything is old and poorly maintained.
Stayed 2 nights in May 2022