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"The room was clean, and the bed was reasonably comfortable. They use a memory foam-style mattress topper, so as a side sleeper who moves around a lot, it took a while for it to adjust and reshape. Aside from that, the bed was firm but acceptable. The room itself was clean, but the view between the hotel rooms really needs attention—especially since there are two windows facing it. Unfortunately, it looked more like a back alley filled with garbage than a pleasant view."

"The lighting is very dark when you walk into this hotel, but the ambience is actually rather good. Bar and restaurant areas were well laid out. Food was good. Room was very clean, comfortable, and a good size. Location is great if you are passing by Edinburgh."

"Wonderful Hotel with excellent view "

"The breakfast buffet was average. "

"Great location and a really nice welcome from staff. However, very slow service at the bar when there was only a few people in dining area. The bed was extremely hard and the pillows were flat so we slept poorly. We were in a room facing another building so no view and next to the main AC generator so the noise was loud and constant. Other than this, the breakfast was really good with a wide selection but I don’t think we will return."

"The location was great and the staff was friendly, knowledgeable, and helpful. The room was nice. My only concern was the bathroom. The toilet didn’t flush properly and the floor would remain wet after showering for a very long time (no lip on the shower floor, I assume for handicapped use)."

"Great location and close to station. Staff were lovely and offered Prosecco on arrival. Breakfast plenty of choice just hate machines for drinks, prefer the personal touch being older! Only issue was the bed being too firm which caused backache but only stayed one night."

"Good value, exceptional service. Has the base amenities needed in a convenient location to setup a home base for touring Edinburgh. The smaller rooms are ideal for active on-the-go singles or couples traveling light and need a clean room to cover basic needs."

"The staff that cleaned the rooms were excellent but the response from the spa manager Ryan leaves a lot to desire we had booked a massage and paid £80 for it explaining that we were only there for 4 nights when we turned up for the massage they could not find any record of the booking when they did finally find the booking it was for a week later the staff explained that the manager had to pass the refund when he finally got in touch with me I got no apology no sorry for the inconvenience this caused as it was for a special gift to my wife’s sister on her birthday and retirement only wanted my bank details for the refund which would take 5-7 days all in all quite a disappointing few days also pool cold and hot tub out of order for our full stay"